Analyst, Project Manager, Organizational Change, Leadership

My most enjoyable work experiences have been in proactively seeking and conducting value-added changes across an organization. I am looking for a position where I can bring that experience and interest to bear. I am a self-directed, curious, and results-oriented professional looking to leverage experience in change management and improvement initiatives at small and enterprise-wide levels. I have experience using tools from continuous improvement and project management to analyze, prioritize, and implement lasting change.

PROFESSIONAL EXPERIENCE

PEOPLE

-Lead, coached, and managed teams of up to 30 individuals throughout career.

-Proactively influence key stakeholders for effective implementation of improvement initiatives.

-Fostered close working relationships with teams across the enterprise to successfully engage stakeholders in buy-in and adoption of changes.

PRIORITIZATION & COMMUNICATION

-Sought out improvement opportunities, proved business case, and conducted subsequent implementations.

-Applied organizational change management principles prioritizing quick wins and establishment of plans to ensure sustained improvement.

-Used Project Management frameworks to create a roadmap for each implementation. Applied framework in agile/adaptive and predictive depending on needs of the team.

-Proactively address and communicate risks, issues, and decisions to key stakeholders including feedback on progress toward established KPIs.

PROCESSES

-Used CI framework of tools, in cooperation with cross-functional stakeholders in multiple worldwide geomarkets to streamline business operation, decrease costs, and improve customer satisfaction with sustained transition.

-Directed initial implementation of enterprise-wide demand-planning and inventory management technology. Effectively analyzed local processes, recommended improvements, and ensured adoption with operational stakeholders.

-Analyzed entirety of business processes in African geomarket and prioritized improvements based on increase of business revenues.

DENTISTRY FOR CHILDREN – SENIOR ANALYST/PROJECT MANAGER 2022 - PRESENT

-Led team to analyze financial data to review yearly spend and reduced from $1m per year to $500k per year. Accomplished through consolidation, optimization of services, re-negotiation of contracts in conjunction with new infrastructure.

-Created and implemented new project management processes framework. This included the introduction of status reporting, resource planning, program management, documentation, change management processes, etc.

-Met with high-level operation stakeholders on operations issues. Subsequently working with operations to define business requirements, lead a research and recommend effort, and implement a new product into the business.

-Introduced, implemented, and secured buy-in for new risk-management control processes. Examples: Change control processes, Intricate deployment planning, and Operations communications.

-Improved uptime operations by leading project team through to detailed project closure.

-Led effective presentations up to and including executive leadership.

-Led division in implementation of new cross-functional training, and leadership development programs.

EMORY UNIVERSITY – IT PROJECT MANAGER 2018 - 2022

-Mediated stakeholders in disparate enterprise environments across all divisions of Emory and with overlapping skillsets in each environment.

-Self-initiated and successfully implemented improvements in internal communications and standards through coordinated change efforts.

-Types of projects managed: Predictive, adaptive, and hybrid.

-Conducted and tailored projects successfully using a combination of agile, and predictive project management methods with guidance from the Project Management Institute to successfully through all project phases. Adapting methods according to needs of the team, internal stakeholders, and external stakeholders.

-Led organizational-wide employee recognition and engagement committee with focus on delivering effective forums for engagement with leadership and thoughtful implementation of recognition and reward programs.

-Lead, coach, and mentor up to 7 separate project teams with a focus on fostering engagement, improving performance, and increasing satisfaction of the team members.

-Proactively managed communications, risk, issues, and team to ensure projects have required resources.

-Customer-facing management of stakeholder expectations. Facilitated coordination of interests across all levels of the organization from Engineers to Executives as well as external stakeholders.

NRC HEALTH - IMPLEMENTATION MANAGER 2017 - 2018

-Presented business case and initiated development of new product customers wanted. Subsequently added to overall services offerings. Product consisted of improvement dashboards, NLP data analyzation, and reports for all levels of stakeholders within a customer organization.

-Coordinated and planned with internal product lines and external third-party vendors to ensure consistent delivery of customer service.

-Managed implementations of SaaS solution to healthcare organizations, managing up to 30 projects/implementations. Facilitated customer buy-in of wholly new product to industry and proactively addressed change within each organization.

SCHLUMBERGER – ProACT leadership program 2012 - 2016

Internal business process change/implementation and leadership program. Discovering and implementing best practices and process improvements throughout the global organization. Interfacing with primary customers at all levels of internal and external organizations regularly to ensure satisfactory delivery of projects. Consulted on improvements in many global locations both as long term assignments and as one-off planning.

Houston, TX - Demand Planning and inventory management

-Implemented IT system using adaptive methods on innovative technology for global inventory demand planning and forecasting system. Required organizational and culture change. Demantra-Oracle and Tableau. Reduced assets by $400m.

-Spearheaded alteration of training for internal teams, reducing ongoing support costs by 80%.

-Collaborated with disparate local teams in separate geo-markets to develop analysis and predictive regressions for inventory forecasting models. Developed and supported change management plans for implementation.

Malabo, Equatorial Guinea - Operations Improvement/Geomarket Management

-Implemented first standard equipment maintenance program by supplying process guidelines and coaching employees through change of culture.

-Conducted analysis of organization and, through organizational change efforts, reduced sales outstanding by 85%.

-Initiated and developed demand planning and new inventory management systems for all business lines with geo-market.

-Managed, lead, and coached field operations teams up to 30 employees to support customer delivery.

-Managed all aspects of country operations for product lines.

Houston, TX/Aberdeen, Scotland – New product development and field-testing Engineer

-Developed and implemented across the organization a software application for prescriptive operations solutions based on self-directed, patent-pending, research data.

-Developed patent-pending device in new product area after analysis of customer gaps and needs. Coordinated field testing in conjunction with customers to discern capability. Smoothed stakeholder risk tolerances with required analysis.

Pittsburgh, PA - Project Engineer

-Reduced project costs by 20% through understanding of internal stakeholder and customer requirements to cut waste and unnecessary requirements.

-Reduced field support costs by 70% by creating standardized process guidelines.

-Managed team across PA, WV, and OH of 20 people. Created and implemented, across the global enterprise, an application that automated analysis and production of standardized reports to clients reducing costs by 90%.

EDUCATION AND TECHNICAL QUALIFICATIONS

B.S. Mechanical Engineering - Georgia Institute of Technology - Atlanta, GA 2012

CSM, PMP (Test date - 2/25/2022)

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