THERESA E. KIRBY

***** ****** ****** *****, *******, TX 77069 630-***-**** adyvou@r.postjobfree.com PROPERTY MANAGER/REAL ESTATE

Management & Supervision/Project Management/Budgets & Financials/Construction & Repairs/Vendor Management/Tenant Customer Relations Highly regarded Commercial Property Manager with over twenty-five years’ experience in all aspects of managing portfolios in the Chicago Loop and suburban offices, portfolios in Texas, Colorado and Pennsylvania, and most recently a condo high-rise HOA. Significant related experience in manufacturing, education, hotel and healthcare environments. Exceptional analytical, organizational, planning, communication, and customer relations skills.

• Management & Supervision: Engineering, security, housekeeping, and office staff.

• Budget & Financials: Annual operating and capital budgets; payables and receivables; financial and variance reporting; tenant tax and operating billing/reconciliation; tenant invoicing.

• Construction & Repair /Project Management: New tenant build-outs, vacant space and common area improvements, preventative maintenance and capital projects.

• Vendor Management: Supervised and negotiated contractor and vendor contracts for building and tenant repairs and maintenance.

• Tenant Relations: Acted as liaison between tenants and owners; issues resolution regarding management rules and regulations; coordinated tenant events; scheduled summer events. PROFESSIONAL EXPERIENCE

TIMBER TOP CONDOMIMIUMS, Houston, TX 2019-2021

Property Manager

• Sole manager for a 79-unit high rise condominium HOA.

• Supervised courtesy desk staff, janitorial and maintenance staff.

• Negotiated service contracts and repairs.

• Contractor and vendor management.

• Annual budgets, financial reports for HOA, accounts payable/receivable.

• Attended monthly board meetings and disseminated financial reports to the HOA Board and residents.

PINECROFT REALTY, The Woodlands TX 2017-2019

Property Manager

• Sole manager for twelve commercial/medical office/retail properties located in Texas, Philadelphia and Colorado.

• Managed property maintenance and repairs, tenant relations, vendor contracts and financial reporting.

• Negotiated bids and proposals from contractors for building maintenance, capital repairs, projects, service contracts and tenant build-outs. Scheduled and coordinated repairs and closed out projects.

• Responsible for financial reporting with asset partners for the properties. Presented capital project scope of work, bids, and AIA contracts and submitted draw requests.

• Supervised tenant build outs and improvements with contractors and tenants.

• Responsible for tenant accounts receivables and followed up with delinquent accounts. MLLBROOK PROPERTIES, Lisle, IL 2015-2017

Assistant General Manager

Part of the management team for a suburban portfolio for five Class A office buildings in suburban Chicago. Managed and oversaw operations, maintenance, cleaning, administration and improvements of commercial properties totaling 807,000 square feet. Won the 2017 BOMA Toby Awards Suburban Office, Mid Rise Category.

• Consistently development and maintained capital and operating budgets, delinquency rent reporting, maintained expenses and variances compared to budgets.

• Solicited and negotiated bids from contractors and vendors for routine building maintenance, capital repair projects, service contracts and tenant build-outs. Planned, scheduled and coordinated repair and closed out projects.

STONECREEK PROPERTIES, Naperville, IL 2010 - 2015

General Manager

Sole manager for suburban portfolio for 5 office buildings in western suburbs for corporate office located in Kansas. Manage and oversee operations, maintenance, cleaning, administration, and improvement of commercial properties totaling 276,000 square feet.

• Supervise on-site engineer and housekeeping staff for portfolio.

• Consistently develop and maintain capital and operating budgets.

• Developed new service contracts and negotiations; emergency response procedures; preventative maintenance procedures for new management company.

• Solicit and analyze bids from contractors and vendors for routine building maintenance, capital repair projects, service contacts and tenant build-outs. Plan, schedule, and coordinate repairs.

• Supervise tenant build outs and improvements with contractors and tenants.

• Replaced third party janitorial company with in-house staff reducing annual expenses by over twenty percent.

• Market vacant space to prospective tenants with leasing agents. Contract with architectural firm to draw up detailed space plans for new tenant build-outs and prospective tenants. WINTHROP MANAGEMENT, Chicago, IL 2007 – 2009

General Manager

Sole third-party manager for Class A and Class B buildings: Managed and oversaw operations, maintenance, administration, and improvement of commercial properties totaling 615,000 square feet.

• Supervised 8 engineers, 30 housekeeping staff, 16 security guards and 2 building assistants.

• Consistently maintained capital and operating budgets; met regularly with asset managers to review budget variances, resolve legal and environmental issues.

• Negotiated with government, utility, business, and special interest representatives to gain support for new projects and to eliminate potential obstacles. Maintained records of special permits, maintenance and operating costs.

• Maintained contact with insurance carriers, fire and police departments, and other agencies to ensure protection and compliance with codes and regulations.

• Solicited and analyzed bids from contractors and vendors for routine building maintenance, capital repair projects, service contacts and tenant build-outs. Planned, scheduled, and coordinated such repairs.

• Directed and coordinated the activities of staff and contracted personnel and evaluated their performance. Trained employees in problem solving, customer service and vendor management.

• Met with prospective tenants to show properties, explained terms of occupancy, and provided information about local areas. Marketed vacant space to prospective tenants through leasing agents. Contracted with architectural firms to draw up detailed plans for new tenant build-outs.

• Directed collection of rental fees and security deposits; payment of insurance premiums, mortgage, taxes, and incurred operating expenses.

• Active BOMA (Building Owners and Managers Association) Events Committee Member; member of the Greater North Michigan Avenue Association. EQUITY OFFICE PROPERTIES, Chicago, IL 1997 – 2007

Property Manager (2004-2007)

• Sole manager for Class B and Class C buildings, totaling 925,000 square feet.

• Supervised 6 engineers, 30+ housekeeping staff, and 15 security guards.

• Consistently maintained capital and operating budget to remain within a 3% annual increase.

• Conducted annual operational audits to review building operations; fire/life safety requirements in accordance with the City of Chicago; and OSHA, ADA, asbestos compliance.

• Participated in successful Emergency Scenario Response Training with tenants and contracted staff in conjunction with the City of Chicago Fire Department. Assistant Property Manager (1999-2003)

• Assisted with renovation of the 280,000 square foot Equity Office corporate build-out, successfully moved tenants in/out of swing spaces during construction.

• Engaged record number of tenants in holiday and building events such as Rock the Plaza summer concert series and the Farmer’s Market in conjunction with the City of Chicago Property Administrator (1997-1999)

• Managed day to-day operations of a 2 million square foot Class A complex.

• Successfully managed the on-line system conversion for newly acquired building of 200+ tenants

(accounts receivable/payable, lease abstracts, and tenant information). EDUCATION

Bachelor of Science Degree, Social Welfare, Southern Illinois University, Carbondale, IL

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