Cassandra Spellman
Customer Service Clerk, Cashier
Virginia Beach, VA 23453
adyvo2@r.postjobfree.com
Authorized to work in the US for any employer
Work Experience
Customer Service/ Cashier
Harris Teeter - Virginia Beach, VA
March 2003 to July 2013
Responsibilities
* Handled cash, debit /credit cards, check, EBT transactions; issued receipts, refunds, credits or change due to customers.
* Trained cashiers if needed.
*Monitored check stations to ensure adequate cash availability and appropriate staffing,
*Assisted customers and coworkers by providing information and resolving -complaints.
*Greeted customers entering establishment.
*Acknowledged for excellent customer service on several occasions.
*Counted down tills and thousand dollar drawer.
*Assigned cashiers to registers.
Accomplishments
I was able to move from a cashier to customer Service in a nine month period. I got bonuses. Also I learned lottery, Western Unions and good relationships with the Customers. Skills Used
*Good Knowledge of Microsoft Word, Outlook, PowerPoint,Excel,spreadsheet development.
*Reliable
*Well organized, team player with the ability to work well independently.
*Hardworking working well in high pressure situations, trustworthy. Education
High School Diploma in Nursing
Princess Anne High School - Virginia Beach, VA
2000 to 2004
Skills
• Customer Service
• Teaching
• Childcare
• Critical Care Experience
• Customer service
• Computer skills
• Communication skills
• Computer literacy
• Basic math
• Customer service
• Medical terminology
• Microsoft Office
• English
• Phone Etiquette
• Toddler Care
• Office management
• Medical records
• Laboratory Experience
• Early Childhood Education
• Nursing
• Babysitting
• Phlebotomy
• Venipuncture
• Medication Administration
• Infant Care
• Vital Signs
Awards
Medical assistance
May 2023
I took this class in workforce solutions this year. Certifications and Licenses
CDA
April 2017 to Present
BLS Certification
BSL
October 2022 to Present
I just got this certification!
Diploma in nursing and patient care
November 2022 to Present