Human Resources Performance Management

Mohammed Ezzaldin

Erbil, KRG Iraq

(+***)751-***-**** :: ******.********@*****.*** ::

Summary:

Qualified Project Team Management

employee with over than 4 years’

experience in Human Resources and

projects management, I am personable good

at building loyal relationships, solving

problems, and developing workplace. I also

excel in dealing with the Staff and

customers, articulating product benefits,

and creating solutions that provide value to

the stakeholders.

Education:

• Bachelor of Engineering: Mosul

University – 2016

• Master Human Resources

Management and Development – 2023

• Diploma Projects Management – 2023

• IELETS English language – CIS College

Work history:

Branch Human Resources Officer

Hawkary Pharmaceutical Company, Erbil 10/2022 to present Main responsibilities:

• Recruiting and selecting: I responsible for the assisting in the recruitment and selecting process in the locations that in my responsibility.

• Posting job advertisements screening CVs, conducting interviews and participating in the selection decision making process.

• Performance Management: Contributing the performance management process by assisting in development and implementation of performance evaluation.

• Trainer: Working on the staff capacity building by conducting a training for the staff in order to improve their performance and skills.

• Providing the guidance and support for the staff (185 ind) and Managers including staff concerns and promoting positive and active work environment. Achievements:

• Designing and preparing the strategic plan for Al-Mstawfi branch (Mosul, Kirkuk & Salahaddin) location, this plan depending on staff quality which means improving the quality for branch staff by keeping and rewarding the active and positive employees and developing the semi active employees and then firing the non-active or not qualified employees in order to create competitive work environment.

• Conduct a session for whole Al-Mstawfi staff in order to provide them a clear image about HR department.

• Increase the efficiency for one of the employees that who was being wronged by his line manager by moving him to another team with different line manager and this employee consider one of the best employees in the branch.

Human Resources Officer 07/2020 – 09/2022

10EBB Project, ACTED Organization

Main responsibilities:

• Support the development and implementation of HR initiatives and systems

• Provide counselling on policies and procedures

• Leading the hiring process, preparing job descriptions, and posting ads

• Create and implement effective onboarding plans

• Develop training and development programs

• Assist in performance management processes

• Maintain employee records according to policy and legal requirements

• Ensure all human resources systems and processes are documented Mohammed Ezzaldin

Erbil, KRG Iraq

(+964)751-***-**** :: ******.********@*****.*** :: Languages:

• English, Fluent

• Arabic, Fluent

• Kurdish, Good

• Turkman, Native

Work history:

Human Resources Secretary

Erbil Rotana Hotel, Erbil 04/2018 to 01/2019

Main responsibilities:

• Maintain all employee files and handle telephone calls as per Rotana standard and take messages and prioritize where necessary.

• Organize daily incoming correspondence, make preliminary assessment, and handle/respond as appropriate.

• Manage the Human Resources Manager’s diary and ensure that trace file is checked and actioned daily.

• Provide a full range of secretarial and administrative support activities to the HR Manager, inclusive of highly confidential and sensitive matters to ensure smooth operation of the Human Resources office. Skills:

• Team Management

• Strategic Sales knowledge

• Exceptional communication skills

• Stock records management

• Quality assurance and control

• Microsoft Office

• Strong Coordination skills

• Strong Negotiation skills

• Reporting

• Strategic Planning

• Team Capacity building

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