Summary:

Accomplished Professional with extensive experience meeting aggressive sales goals.

Skilled at building relationships with customers and suppliers. Creative individual with 15 years dedicated to growing accounts with organizations across diverse industries. Able to identify the specific needs of the prospective client and structure proposals dedicated to those needs. Maximizes satisfaction and loyalty through exemplary customer service. Through education I possess enhanced investigative skills and able to identify problematics that affect clients and participants of services and subsequently the organization I represent. Skills:

Product and service knowledge Relationship Selling Post-sales support Customer assistance

B2B and B2C SALES Detecting customers

Inside and outside sales Client Relations

Sales closer leads generation

Product demonstration Sales strategist

Completely bilingual (English and Spanish)

Experience:

Market point sales agent

Humana Medicare Advantage (Mayagüez, Ponce, Puerto Rico) (Nov 2011-Sep 2016)

• Engaged positively with each customer, providing professional and quality support for sales and service.

• Answered customer questions and responded quickly to grievances.

• Consistently achieved monthly sales targets contributing to the organizations growth and success on the island of Puerto Rico.

Sales rep- team leader (Combined Insurance) (Oct 2009-OCT 2011)

• Established prospective sales targets and ensured proper attention to prospective clients and their needs.

• Trained and educated incoming sales reps on good practices within the insurance sales

dynamic.

• Prospected and selected sales targets to ensure success of my team and subsequently myself as their leader.

Area Manager Post Woodworking (Danville, New Hampshire) (June 2006-May 2008)

• Exceeded sales targets through effective marketing and negotiation strategies.

• Forecasted product sales and achieved quarterly and annual sales objectives.

• Established productive and professional relationships with key personnel in assigned customer accounts.

• Identified prospects to foster growth and new business partnerships. District Manager (Cincom Inc. (Derry, New Hampshire) April 2005-May 2006)

• Identified prospects to foster growth and new business partnerships.

• Ensured weekly goals were met within the standards established by upper management.

• Led crew development through close supervision and training techniques.

• Expanded area of operations to ensure continued company success. Non-Commissioned OFFICER:

(United States Marines) April 2001- May 2005 (Camp Lejeune, NC) In charge of daily optimal performance of 24 to 30 marines under my command Ensured performance goals were met to ensure optimal performance during combat operation and noncombat related work.

Served as companywide subject matter expert for training matters as instructor of Corporals leadership course.

Developed complete training programs and led training sessions to ensure exemplary performance of marines under my charge.

Education and Training

• Bachelor’s degree in Social Work (Universidad Ana G. Mendez /Gurabo Campus)

• Licensure and professional college in progress.

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