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Customer Service Representative

Location:
Gary, IN, 46406
Posted:
August 12, 2023

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Resume:

Carrie Portis

*** ****** ******

Gary, IN. *****

Cell: 219-***-**** adyvds@r.postjobfree.com

Summary

A resourceful skilled individual in the Administrative field also proficient in adapting to change for various tasks. Strong capability of writing and reading reports, and always professional and courteous. The love I have for children is why I chose the Human Service Field and helping others stay in order and focus on more important tasks is a major goal for me.

Education

Ivy Tech Community College: Associates Degree Human Services May 2013

Professional Experience

Mission of Jesus Christ N.D. Church

August 2010 - Current

Administrative Assistant

●Assistant to Pastor

●Administrative duties

●Set up appointments and meetings

●Typed up letters and minutes for meetings

●Spreadsheets, clerical duties

Alternatives “Bridging The Gap”

June 2012- August 2014

Administrative Assistance and Tutorer

●Helped with tutoring children after school and summer

●Clocked children in and out of classes

●Wrote reports did office duties

●Assisted with lunch and snacks

●Assisted with physical activities

●Made sure children were picked up on time with proper rides

Communities In Schools of Lake County, East Chicago, In

April 2011 – December 2012

Administrative Assistant

●Administrative Office Duties, Answering phone.

●Assist with after school tutoring as needed

●Date Entry, copying, faxing

●Writing reports, Filing, updated spreadsheets

●Scheduling transportation for events

ADS Logistics LLC, Chesterton, IN

June 2007-March 2009

Safety Assistant

●Ordered special permits for Indiana special routes.

●Completed accident and incident reports, verified road check citations

●Data entry, filing, terminations, and orientation for new drivers.

●Covered insurance benefits for trucks for Independent and Company drivers.

●Set up appointments and verified drivers for random drug and alcohol testing.

Fresh Logistics, Hodgkins, IL

June 2006-November 2007

Transportation Wave Planner

●Administrative office duties filing, scheduling, bill of ladings, etc.

●Handled order with Sales Team to be selected for shipment.

●Responsible for outbound shipments of produce.

●Dispatched rail-cars and trucks.

●Shipping and receiving clerk, work floor coordinator, assisted supervisors

●Monitored employees work flow and assignments.

●Data entry, updated spreadsheets.

TNT Logistics Monee, IL

January 2005-June 2006

Transportation Clerk

●Administrative office duties, data entry, created orders,

●Scheduled appointments. Dispatched trailers, copying and faxing.

●Responsible for movements of Michelin products. Outbound movement of trailers

●Ensure on time shipments, input, observe and maintain computer transactions

●Yard management; maintain communication with spotter for inbound trailers

●Shipping and receiving clerk. Input information via excel spread sheet

●Generated freight charges. Printed out and viewed bill of lading, for accuracy.

Moms Taking Charge Internship I

Fall Semester 2012

Family Support Specialist

●Evaluating and assessment of new clients seeking assistance

●Assisted single moms with housing, utility and rental assistance, etc.

●Answered Phones

●Researched and provided resources for Clients needing assistance

●Filing, Typing Letters

●Administrative Duties

●Data Entry

Experience

●As-400, Red Prairie, Microsoft Word, Excel, data entry, pkms, 10-key, calculator

●Dispatch, computer, spread sheets, hand-held detector, metal detector

●X-ray, RF system, Kidstrax and Nfocus system.

●Bill of ladings, set-up cycle counts, pallet labels, faxing, copying and proofreading

●Mail sorter, barcode system, Schneider system, Big Lomas

●Innovative, Microsoft Word and Microsoft Excel, Lotus notes, Paradox

Hobbies/Activities

●Alternatives after school tutoring program for youth.

●Administrative duties

●Scheduling appointments

●Setting up meetings

●Physical Education assistant with youth and high school students

●Mentoring

References

●Available upon request



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