Customer Service Representative
Resume:
Carrie Portis
Gary, IN. *****
Cell: 219-***-**** ********@*****.***
Summary
A resourceful skilled individual in the Administrative field also proficient in adapting to change for various tasks. Strong capability of writing and reading reports, and always professional and courteous. The love I have for children is why I chose the Human Service Field and helping others stay in order and focus on more important tasks is a major goal for me.
Education
Ivy Tech Community College: Associates Degree Human Services May 2013
Professional Experience
Mission of Jesus Christ N.D. Church
August 2010 - Current
Administrative Assistant
●Assistant to Pastor
●Administrative duties
●Set up appointments and meetings
●Typed up letters and minutes for meetings
●Spreadsheets, clerical duties
Alternatives “Bridging The Gap”
June 2012- August 2014
Administrative Assistance and Tutorer
●Helped with tutoring children after school and summer
●Clocked children in and out of classes
●Wrote reports did office duties
●Assisted with lunch and snacks
●Assisted with physical activities
●Made sure children were picked up on time with proper rides
Communities In Schools of Lake County, East Chicago, In
April 2011 – December 2012
Administrative Assistant
●Administrative Office Duties, Answering phone.
●Assist with after school tutoring as needed
●Date Entry, copying, faxing
●Writing reports, Filing, updated spreadsheets
●Scheduling transportation for events
ADS Logistics LLC, Chesterton, IN
June 2007-March 2009
Safety Assistant
●Ordered special permits for Indiana special routes.
●Completed accident and incident reports, verified road check citations
●Data entry, filing, terminations, and orientation for new drivers.
●Covered insurance benefits for trucks for Independent and Company drivers.
●Set up appointments and verified drivers for random drug and alcohol testing.
Fresh Logistics, Hodgkins, IL
June 2006-November 2007
Transportation Wave Planner
●Administrative office duties filing, scheduling, bill of ladings, etc.
●Handled order with Sales Team to be selected for shipment.
●Responsible for outbound shipments of produce.
●Dispatched rail-cars and trucks.
●Shipping and receiving clerk, work floor coordinator, assisted supervisors
●Monitored employees work flow and assignments.
●Data entry, updated spreadsheets.
TNT Logistics Monee, IL
January 2005-June 2006
Transportation Clerk
●Administrative office duties, data entry, created orders,
●Scheduled appointments. Dispatched trailers, copying and faxing.
●Responsible for movements of Michelin products. Outbound movement of trailers
●Ensure on time shipments, input, observe and maintain computer transactions
●Yard management; maintain communication with spotter for inbound trailers
●Shipping and receiving clerk. Input information via excel spread sheet
●Generated freight charges. Printed out and viewed bill of lading, for accuracy.
Moms Taking Charge Internship I
Fall Semester 2012
Family Support Specialist
●Evaluating and assessment of new clients seeking assistance
●Assisted single moms with housing, utility and rental assistance, etc.
●Answered Phones
●Researched and provided resources for Clients needing assistance
●Filing, Typing Letters
●Administrative Duties
●Data Entry
Experience
●As-400, Red Prairie, Microsoft Word, Excel, data entry, pkms, 10-key, calculator
●Dispatch, computer, spread sheets, hand-held detector, metal detector
●X-ray, RF system, Kidstrax and Nfocus system.
●Bill of ladings, set-up cycle counts, pallet labels, faxing, copying and proofreading
●Mail sorter, barcode system, Schneider system, Big Lomas
●Innovative, Microsoft Word and Microsoft Excel, Lotus notes, Paradox
Hobbies/Activities
●Alternatives after school tutoring program for youth.
●Administrative duties
●Scheduling appointments
●Setting up meetings
●Physical Education assistant with youth and high school students
●Mentoring
References
●Available upon request
Contact this candidate