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Dashanta Faucette

**** ***** **** ****** #****

Arlington, VA 22202

Evening Phone: 919-***-****

Email: adyvdp@r.postjobfree.com

EXECUTIVE SUMMARY:

A seasoned GS~15, retired Law Enforcement Chief for ICE/ERO with 25 years of distinguished service and experience as a leader, a long-term ICE Mentor and Professional Career Coach, a prior DHS Shared Neutral Mediator, a certified agency Fact Finder and 360 Coach for supervisors and staff with the ability to mentor with DISC style. I possess strong communication skills and I am well trained in consulting, negotiating, and interview techniques. I have a master’s degree from Johns Hopkins and more recently a certificate in Diversity Equity and Inclusion & Accessibility that helps me when I am working with clients. I have a passion to help others Change the Climate and provide equitable solutions to their company’s culture. Organizational Climate Assessment Program Manager

Detail: Office of Diversity and Civil Rights 10/1/2019-10/1/202*-****-**, $172,267 per year

DHS/ICE/ERO Headquarters

Washington, DC USA

Office of Diversity and Civil Rights/Program Manager

• The Program Manager for the Organizational Climate Assessments (OCA) within the Office of Diversity and Civil Rights (ODCR). Evaluated interpersonal relationships and workgroup effectiveness within organizations by using an integrated assessment process. Provide consultation services which assisted the ICE Directorates in identifying barriers and/or triggers in their workplace. I reviewed their policies, practices and procedures, distributed surveys, validated survey results, conducting focus groups and one-on-one interviews.

• Conducted interviews and focus groups with staff focusing on identifying overarching themes of harassment, unfair treatment, possible Equal Employment Opportunity (EEO) infractions and hostile work environments while formulating best practices of addressing their concerns with leadership.

• Broke barriers by successfully completing products on time in the specified timeframe. As a result, ODCR maintained its credibility with our Stakeholders for delivering products on time, which led to the final report, townhall and out-briefings receiving high praise from several members of the Senior Executive Service.

• Coordinated anonymous Q&A platforms, which helped employees anonymously participate in virtual Townhall and out-briefings. This assured our Stakeholder’s participants confidentiality was maintained and it allowed them to freely participate Faucette, D

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without feelings of fear and/or reprisal while exhibiting external awareness of developments affecting multiple stakeholders.

• Analyzed data from a variety of sources and found patterns and correlations among the various data points. I utilized my expertise and critical thinking skills to identify, extract and transform the data into relevant summary points. Identified potential areas of concern based on data driven decisions and developed workforce planning strategies.

• Implemented policies, goals and objectives and made recommendations for solutions for long range needs for the client’s program.

• Revitalized and tailored OCA Standard Operating Procedure to provide guidance and a step by step set level of instruction for team members to properly carry out the OCA mission independently as well as a high-level draft for Senior Management.

• Strong participant in mapping out a strategic plan for the division. Supervisory Detention and Deportation Officer (Unit Chief) Custody Management Division/PREA/SAAPI 03/2019- Present Executive Information Unit 03/2016- 03/2019

GS-1801-15, $183,232 per year

DHS/ICE/ERO Headquarters

Washington, DC USA

Custody Management/SAAPI/PREA- Unit Chief

My supervisory duties include but are not limited to:

• Provide time sensitive information and guidance regarding Sexual Abuse and Assault Prevention and Intervention (SAAPI) to DHS, OIG, OPR, ERO and all stakeholders.

• Interpreting and advising on the laws and regulations administered or enforced by ICE/ERO regarding PREA and SAAPI

• Ensure that ERO’s zero tolerance policy towards sexual abuse is upheld.

• Supervise PREA Sexual Assault Coordinators and ensure standards are met.

• Oversee and track the DHS PREA audits of ICE immigration detention and holding facilities.

• Quickly acted against behavior that was not consistent with ERO’s Zero tolerance policy.

• Participated in a high-level strategic planning session for goals in the unit.

• Implement PREA policies, goals and objectives and determine the best approach for the long-term needs of our stakeholders.

• Review numerous PREA audits from the facilities and follow up with any behavior that distracted from ERO goals of maintaining detention standards requirements and PREA compliance.

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Executive Information Unit/ Unit Chief

Duties and Accomplishments:

• Manage and supervise a team of 10 government workers and 6 Contract staff in day-to- day operations for the Taskings & Correspondence Unit, ERO Communications and the ERO Policy Units

• Directly engage with the overall hiring process, including planning current and future workforce requirements: review resumes, recruit, and interview potential employees

• Conduct regular team and individual meetings with my staff and all ERO divisions.

• Evaluate the work performance and product of the staff and make recommendations for acceptance or improvement.

• Develop and execute performance evaluations during mid-year and annual performance appraisal periods, disciplined employees, when necessary, as well.

• Direct and plan staff schedules based on the priorities of the work for all units under my purview.

• Improve the quality of work and effectiveness of the work plan by providing oversight and analyzing results.

• Respond to information requests from internal and external stakeholders.

• Direct, coordinate and oversee the planning and directing of major agency-level detention and deportation projects.

• Oversee the development and completion of nationwide detention and deportation policy and program initiatives.

• Work in collaboration with Employee Labor and Relation to make recommendations regarding disciplinary actions and steps for corrective actions in a high stressed environment with rapidly changing priorities.

• Recommend new hires based on resume reviews, interviews and prior performance.

• Coached and trained employees to meet performance goals.

• Organize and prepare weekly, monthly, and quarterly reports for senior officials including the Director.

• Serve as an expert advisor to senior management on the resolution of extremely sensitive and complicated detention and deportation issues/task.

• Train, Coach and Mentor employees-both already on-board and newly hired staff.

• Promoted a collaborative working environment between government and contract staff.

• Assist employees with completing and working towards successfully completing their Individual Development Plans (IDP)

• Exercise leadership authority by assuring that the agency goals are developed into action plans.

• Develop strategic plans for the unit and work as a team to bring the plans to fruition.

• Respond to Equal Employment Opportunity (EEO) complaints and grievances.

• Provide authoritative advice and guidance to ensure all EEO objectives are accomplished.

• Manage major components of detention and deportation operational programs and their support functions, develop training material, and provide presentations.

• Compose work schedules and monitor overtime by adjusting hours/shifts/leave according to the needs of the service.

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ERO Policy: Unit Chief

• Managed the ERO Policy program for ERO to include an executive level policy review working group.

• Determine the business need for any policy or procedures.

• Tailored communications as appropriate to meet the need of our audiences.

• Inform management about changes in policies, procedures and organizations structures

• Managed task for major components of detention and deportation operational programs and their support functions.

• Liaised with Office of Principle Legal Advisor (OPLA), Employee Labor &Relation

(EL&R), ICE Privacy, Homeland Security Investigations (HSI), and ICE Policy on policy planning and development.

• Presented information regularly to shareholders in accordance to management’s priorities.

• Provided oversight for the development and implementation of detention and deportation policies and guidelines within the agency.

• Performed administrative, mission support and human resource management functions.

• Independently serve/served as the Share Point business owner and ICATT point of contact for ERO.

• I provided administrative and technical supervision over this unit and identified workflow trends.

• I conducted work performance critiques and provided informal feedback when necessary.

GS-1801-14, DDO/Section Chief and Acting Unit Chief 4/2012-3/2016 Taskings Correspondence, Policy and Communications, SharePoint DHS/ICE/ERO Headquarters

Washington, DC USA

Detention and Deportation Officer 11/2012-1/2014

DHS/ICE/ERO Headquarters (Detail)

Office of the Public Advocate

Custody Programs and Community Outreach (CPCO)

Washington, DC USA

In November 2012 to January 2014, detail to the Office of the Public Advocate-, which later became the Custody Programs and Community Outreach Division (CPCO). Community Detainee Helpline (CDH) as a Community Relations Officer.

• I was able to take on the role of Training Coordinator for the CDH. As the Training coordinator, I collaborated with other divisions in ERO and ICE to get classes together to educate the operators and expand their knowledge on a variety of subjects that supported their position as call center operators. Some of the classes were on Post Order Custody Reviews, Privacy Training, Prison Rape Elimination Act (PREA) Faucette, D

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training, Customs and Border Protection Training, BOMB training and a host of others. I presented training on a weekly basis.

• I served as the Quality Control Officer for the CDH. During this assignment, I analyzed the quality of service that the operators were delivering to our clientele. This was done by randomly listening to calls and rating them based on the level of their customer service and work knowledge.

• I would give formal briefings to higher-level management on the status of the results and work with them to work on a resolution.

• I wrote articles for the bi-monthly newsletter. I interviewed several Ombudsmen in ICE and on occasion, wrote feature stories for the Public Advocate monthly newsletter.

• I was the point of contact for the Criminal Justice Stakeholders. This included taking request from and responding to probation and Parole officers, attorneys, prosecutors, Criminal Investigators and or Federal Employees at different agencies about the inmates that ICE had in custody.

• Resolved employee conflicts and mediated contentious situations.

• I provided information and advisory services to various members of the public, attorneys, and stakeholders to include non-governmental organizations (NGOs).

• I also worked in our Statistical Tracking Unit at DHS Headquarters for 3 years. I checked reports, verified queries and assisted management with daily, weekly, monthly and annual reports on a consistent basis.

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• I coordinated with state, local and other federal stakeholders to exchange information and reach amicable agreements regarding detention housing issues.

• Briefed stakeholders on program goals and performance measures and presented findings to upper management.

• I was responsible for developing budget recommendations for the office and making recommendations to resolve all issues and problems. This was in the early stages of the unit’s development. This office was a sub office of the Charlotte, NC office and was not prepared for the staff when we arrived.

• I measured the workload and made sure the personnel level met the needs of the demand. Since the office was new, I was responsible for making sure the goals of management, who were offsite, were translated into actions.

• My duties ranged from working for and supervising the CAP program to managing budget issues. I was responsible for making sure the space we occupied had the equipment we needed to perform our functions. I ensured the workload level met the personnel level for our office and the program.

• I was the certified Jail Inspector and was called upon to supervise inspections and write reports

• I took sworn affidavits, fingerprinting, and photographing as part of the processing procedure.

Detention Enforcement Officer 07/1998-09/01

Detention Facility (NY Service Processing Center)

New York, NY

Education:

University of South Florida Certificate- 5/2021

DIVERSITY AND INCLUSION

Johns Hopkins University Master's Degree – 05/2012 Major: MANAGEMENT SCIENCE

Kean University Bachelor's Degree- 08/1996

Major: MANAGEMENT SCIENCE

Professional Certificates:

Certified Fact Finder – I successfully completed training to be an agency fact finder of employee misconduct investigations.

Executive Career Coach- I successfully completed the training and earned my first professional certificate as an “Executive Career Coach” from the American School of Professional Coaching

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DHS Mentor for ICE- I have consistently mentored employees biweekly through this program. I have mentored New Supervisors/ new leaders every year for the last 6 years.

DHS Shared Neutral Mediator- I have been a Mediator for approximately 3 years.

Trainings

Network Café Management Discussion Panelist- 6/2021, 6/2022

Unconscious Bias and Cultural Inclusivity Training - 6/2021,8/2022

Leadership Discussions (Monthly) 10/2019- present

Leadership Challenge and LPI 360 Coach Refresher Training -5/2021

Leading from the Future: Action Today for Relevance Tomorrow- 1/2021

Emotionally Intelligent Leadership Training- 6/2021

Dealing with Difficult People 4/2022, 4/2023

Managers and Supervisors Micro Inequity Training- 2/2021, 6/2021

OCA informational sessions 3/2020, 9/2020,11/2020, 3/2021, 6/2021, 8/2021

Working Across Generations- 9/2020, 6/2021

SES Diversity and Inclusion Training 8/2020

Myers Briggs for Mentors 7/2020

Mediation Refresher Training 3/2020

Factuality training hosted by ODCR 8/2020

Awards and Recognition:

2013-2023- Monetary and Time off award for outstanding performance as a Supervisor- CM, EIU (yearly)

Officially retired from Government service on 7/28/23.

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