Customer Service Representative
Resume:
Adria Smith
Contact
Fort Smith, AR
Cell: 540-***-****
adyvba@r.postjobfree.com
Objective
I have worked in customer service for most of my life. I love the call center environment. Able to work well with others and be a team player. Recently received a certification in Phlebotomy and would like to pursue it further. I am seeking a career in the medical field of Phlebotomy, with room for advancement.
Education
Northside High School
Fort Smith, AR
Graduated: May 1991
Certifications
2023 O.S.H.A Certified
2023 Phlebotomy Certified
Experience
February 2011 to February 2012
Customer Service Representative • Sykes
October 2007 to September 2010
Customer Service Representative • Experian
May 2004 to August 2006
Customer Service Representative • Data National
Key Skills
Computer proficiency
Customer service oriented
Communication skills
Organizational know-how
People skills
Collaboration talent
Problem-solving abilities
Identified problems and search solutions to offer answers to solve questions from customers using the given channel of communication. Correctly documented the data base using the given tools to keep track of costumer’s request through data entry. Met established individual and team performance targets, including customer service, productivity, and quality standards. Followed up on the customer’s issue until is solved such as requests, transactions, information changes, or any other issue addressed by the customer.
References
[Available upon request.]
Contact this candidate