Customer Service Crew Member
Resume:
Cameron Nelson
575-***-**** ****************@*****.*** 2405 Sheldon St, Clovis, NM 88101
Professional Summary
Honest cashier capable of managing money, merchandising stock and providing customers with quick service. Experienced and responsible food handler. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic.
Skills
●Customer service excellence
●Customer complaint handling
●Food and beverage service
●Cash register operation
●Cash and credit transactions
●Merchandising restocking
Experience
Construction Laborer - Lucero Construction Company
Clovis, NM August 2022 - Dec 2022
●Completed numerous residential renovations
●Ability to operate tools and machinery
●Goal-oriented team player able to closely follow verbal instructions
●Repetitive heavy lifting
●Construction site cleaning and prep
●Demolition
Cashier/ Customer Service - Coffee Bistro
Clovis, NM August 2021- July 2022
●Assisted customers with questions and take-out orders via telephone
●Worked closely with dine-in customers
●Handled cash and credit transactions
●Prepared food including sandwiches, burgers, soups and sides along with coffee and non-coffee beverages
●Completed closing duties as well as mids
Crew Member - Sonic
Clovis, NM Aug 2020 - April 2021
●Took customer orders via wireless headset
●Handled cash and credit transactions
●Produced a variety of drinks, blasts and shakes
●Restocked topping bar with assorted candies, syrups and fruits
●Prepared and bagged food
●Worked closely with fellow kitchen staff to fulfill orders
●Completed various cleaning tasks among the establishment
Loan Officer/ Customer Service - A&A Loans
Clovis, NM May 2020 - Aug 2020
●Made phone calls to clientele regarding payments and pay dates
●Regulated numerous personal accounts
●Dealt with sensitive information and important documents
●Assisted both new and recurring customers on a daily basis
●Managed inputs and outputs on multiple softwares
●Made bank deposits and balanced drawers at the end of each work day
●Kept a clean a organized work space in the office
Cashier/ Customer Service - Coffee Bistro
Clovis, NM Aug 2019 - Feb 2020
●Gained recognition for providing efficient service and a high degree of accuracy.
●Worked closely with front-end staff to assist customers.
●Answered phone calls to assist customers with questions and takeout orders.
●Handled cash and credit transactions.
●Kept the check-out area clean, organized, and well-stocked to maintain an attractive store.
●Restocked beverage car with silverware, straws, napkins and condiments.
●Accommodated requests and served food to dine-in guests.
●Prepared food, including sandwiches, burgers, soups and sides along with coffee and non-coffee beverages.
Cashier/ Customer Service - Daylight Donuts
Clovis, NM Oct 2017 - Feb 2019
●Engaged customers and built connections using a positive, upbeat attitude.
●Worked safely and quickly to help customers move heavy purchases, consistently exceeding expectations.
●Trained new team members in cash register operation, stock procedures and customer service.
●Solved complaints by customers and issued credits for returned merchandise.
●Handled exchanges, returns and escalated customer complaints according to company policy.
●Count money in cash drawers at the start of each shift and balanced drawers at the end of each shift.
●Restocked shelves with current merchandise, taking time to arrange attractive, eye-catching displays.
Education
Clovis High School, Clovis NM
Diploma
May 2020
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