Sales Manager Operations
Resume:
VINOD KUMAR A
********@*****.*** +91-990******* Mysore, Karnataka 570016
Professional Summary
Manager - Sales Operation Support, Regional Senior Sales Engineer. Motivated manager with 25+ years of progressive experience in sales and service. Energetic self-starter and team builder. Navigates high-stress situations and achieves goals on time and under budget. Proven track record of effective leadership, negotiation, communication, decision making and problem-solving skills. Strong track record of success in managing customer experience. Accomplishments
Innovative implementation by Vinod-JAWA SHOWROOM - YouTube A video of my innovative and cost-effective solution implemented for taking the bike out of the showroom. SMART PARKING SOLUTION - YouTube
14+ Million Viewers for my innovation named Smart parking solutions. Skills
● Excellent communication and interpersonal skills.
● Highly innovative.
● Excellent product and service knowledge
● Great people management skills.
● Strong understanding of operations, systems, and processes.
● Have an inclination for continuous improvements for the work involved.
Experience
Idea Infinity IT Solutions Pvt Ltd
Bengaluru, India
Senior Operations Manager
07/2022 - 12/2022
Ajax Engg (Encore Heavy Machinery) Pvt
Ltd India
Senior Regional Sales engineer
10/2021 - 7/2022
01/2018 – 11/2018
● Responsible to achieve the budgeted sales plan for Monthly, Quarterly
& Yearly.
● Extensive monitoring of Macro & Micro Economic Environment to analyse the work orders available.
● Undertook the initiative of visiting government departments to find the ongoing tenders and its corresponding work approval information.
● Coordinated customer appointments, maintaining customer visitation schedules to ensure satisfaction.
Honnasiri Energy pvt ltd., (ATHER )
India Mysore
Sales Manager
02/2021 – 6/2021
● Responsible to achieve the budgeted sales plan for Monthly, Quarterly
& Yearly.
● Extensive monitoring of Macro & Micro Economic Environment to analyse the work orders available.
● Undertook the initiative of visiting government departments to find the ongoing tenders and its corresponding work approval information.
● Coordinated customer appointments, maintaining customer visitation schedules to ensure satisfaction.
● Handling the overall operations activity of Smart Virtual Clinic at Bengaluru BBMP jurisdiction
● Recruiting and organizing training of staff nurses.
● Organizing the Equipment’s related to the smart virtual clinic.
● Interacting with the BBMP officials regarding the work progress
● Meetings with Directors and keeping posted on the everyday activity
● Responsible for achieving the budgeted sales plan for Monthly, Quarterly & Yearly targets.
● Undertook the initiative of visiting government departments to find the ongoing tenders and its corresponding work approval information.
● Coordinated customer appointments, maintaining customer visitation schedules to ensure satisfaction.
● Achieved 30% increase in sales and revenue generation through innovative marketing programs.
● Supported branding initiatives, developed new sales and marketed programs like organizing rides to drive target demographic interest, increase visibility and maximize outreach.
● Planned and executed promotional events in-store to increase business and sales revenues.
● Held weekly one-on-one meetings to review performance, set goals and provide customized coaching to my team.
Jawa Shree Jain Mobikes India
Sales Manager
12/2018 - 10/2019
Royal Enfield Aadith Motors India
Sales Manager
02/2017 - 09/2017
Hitachi Hi-Rel Power Electronics Pvt. Ltd
India
Assistant Manager
02/2016 - 01/2017
Add Technologies Ltd India
Operations Manager
11/2012 - 12/2015
Lipi Data Systems Ltd India
Support Manager
09/1999 - 03/2012
● Achieved highest sales record for the year 2017.
● Responsible for floor sales, event activity & organising rides.
● Planned and organized cultural events, created new togetherness in the team.
● Actively participated in the creation and implementation of the new systems and procedures of the organization, brought in new methods to increase the sales.
● Effectively trained the sales team.
● Achieved 25% increase in sales and revenue generation through innovative marketing programs.
● Hired, tasked, and evaluated staff and provided comprehensive training in sales, marketing, and customer service.
● Spearheaded sales meetings with staff and management to share best practices for process improvements.
● Achieved highest sales record for the year 2017.
● Responsible for floor sales, event activity & organizing rides.
● Planned and organized cultural events, created new togetherness in the team.
● Effectively trained the sales team.
● Increased revenue, cultivating client relations to develop new customer accounts.
● Improved customer satisfaction and sales by working with store manager and colleagues.
● Responsible for initiating and processing of call closure and update the status to the customers.
● Achieved 100% target of bill collections on a monthly basis by ensuring timely generation of bills.
● Responsible for customer satisfaction of renowned Corporate Chamundeshwari electricity supply corporation.
● Responsible for the Infrastructure of organization which includes Computer Hardware, Network management, security systems and Revenue.
● Responsible for training and development of the service team.
● Promoted to the position of Manager from an Engineer for my dedication and hard work towards growth of the company.
● Responsible for execution of automated communications - Customers getting the information automatically at regular intervals about their renewal of AMC.
● Effectively handled service of Line Matrix Printers, High-speed Dot-Matrix Printers, ATM Card printers & Laser Printers.
● Introduced new technology to the Organization from old set of individual systems to Network and Data management of the entire customer database of 12 years.
● Successfully achieved customers satisfaction of renowned Corporate like ITC, HAL, KIOCL, Corporation Bank, Punjab National Bank, BSNL, Wipro, Biocon to name a few.
● Responsible for Infrastructure of the Organization which includes Computer Hardware, Network management, security systems and Revenue.
● Manage P&L of the Karnataka Region.
Other experiences
Benson Power Control Pvt Ltd India - Purchase & Quality Engineer 10/1997 - 07/1999 Pisican Systems India - Sales and Service Engineer 04/1997 - 09/1997 Sunray Electronics India - Sales & Service Trainee 06/1996 - 03/1997 Education
Srimath Polytechnic Mysore
Diploma in Electronics & Communication Engineering - 1997
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