End User Service Manager

Muhammad Saeed Rajput

House No. *** A, Bachoo Street Rohri District Sukkur Sindh

Mobile: +923*********—031******** Email: adyv7q@r.postjobfree.com

Objective

To obtain a position where I can utilize my skills and knowledge to prove my academic as well as work experiences to bolster the sales of your organization. I am a determined, enthusiastic and goals oriented professional.

Professional Experience

Orient Group of Companies, Samsung and Mitsubishi - Home Appliances (Representative and Regional Office) Sukkur, Pakistan

AFTER-SALE SERVICE MANAGER (also SAP End-User & Store in charge) April 2007 to 2014

Responsible for all customer after-sale service related complains and queries as well as for the supervision of the team Responsible for field work in relation to after-sale service

SAP end-user experience and Store In-charge

Lead and manage a team of technicians and servicemen for after-sale service

Smart Zone Electronics (Pvt) ltd service in charge in Sukkur Branch April 2016 to till Samsung Home Appliances

Responsible for all customer after-sale service related complains and queries as well as for the supervision of the team Responsible for field work in relation to after-sale service

Lead and manage a team of technicians and servicemen for after-sale service

Gree Eco star DWP Group of (pvt) ltdService in charge in Sukkur Branch -1-02-21 to Till

Academic Qualifications

Matriculation Grade: “C” B.I.S.E Sukkur, Pakistan 1989

Intermediate Grade: “D” B.I.S.E Sukkur, Pakistan 1992

Bachelor of Arts (B.A) Class: “3rd” Shah A. Latif University, Khairpur, Pakistan 1997

Extra Qualification

3 years Diploma Electrical from Electrical Inspector of Sukkur Sindh

1-year Diploma Air - Condition and Refrigeration from T.T.C Sukkur Sindh

1 Year Diploma Electrical T.T.C Sukkur Sind

6 Months Short course Model one, MS office, Windows & Web browsing

References

Available on request