IRFAAN.M

E-mail: adyv7n@r.postjobfree.com / Ph. No. +91-824*******

“Seeking a challenging and growth oriented position where my interpersonal skills can be utilized” Academic Qualification:

Diploma(E.C.E) from C.S.I POLYTECHNIC COLLEGE, scored 58% in the year 2012 Additional Courses:

CERTIFICATE COURSES:

Completed Advanced DIPLOMA in HARDWARE & NETWORKING. HARDWARE SESSION:

Complete servicing of Computer & its peripherals etc. NETWORKING SESSION:

IP Configurations, Modem installation, Router configurations, LAN Setups,

LAN Cable jack installations, Security modes, WIFI setups, OS installations,

Drivers, installation etc.

Completed ELECTRONICS & SERVICING TECHNOLOGY.

Electronics Basics & Working principles.

Electronics & Electrical equipments & its trouble shoots.

Radio, DVD players, computers,televisions,Ups,emergency lights etc., Achievement

Achieved “Videocon d2h service technician From 2013 3 month

Achieved “Videocon d2h CRO 9 month

Achieved “Videocon d2h Co-coordinator 6 month

Achieved “Videocon d2h circle C-SAT coordinator 1 year

Achieved “Videocon d2h circle coordinator 1st APR 2018

Achieved “Videocon d2h circle Marketing Manager 2ndAPR – 15thNov 2018

Achieved “Zomato Fleet Manager FROM 2019 JAN Till April

+Professional Experience:

(1 Jan 2019) Zomato fleet Manager

-Fleet management field sourcing and field engagement

(2nd Apr-15thNov 2018 ) Marketing Manager : Videocon d2h for (distributor location) Responsibilities:

- Marketing

(1st APR 2018) Circle Coordinator: Videocon d2h, TAMILNADU Responsibilities:

- MIS Coordinator

- Coordinator & AH management

(Jun 2015) Csat Coordinator: Videocon d2h, TAMILNADU Responsibilities:

-Csat Escalation Call closing

( Jan 2013 to June 2014) Coordinator: Videocon d2h, TAMILNADU Responsibilities:

- Regular Dealer visit

- Call registering, Call closing, DOA approvals

- Inventory Management

- Parts order & Part indent

- Happy call Reports

- Accounts & Invoice Maintaining

March to October: CUSTOMER RETENTION OFFICER – Videocon d2h, TAMILNADU Responsibilities:

- Call registering, Call closing, DOA approvals

- Inventory Management

- Estimation detail intimation to customer

- Parts order & Part DOA

- Happy call Reports

- Accounts & Invoice Maintaining

November to February: SERVICE ENGINEER- STB & DDP TV Responsibilities:

- LED /LCD/CRT - TV PANEL BOARD, IC REPLACEMNETS

- NETWORK TV - SOFTWARE UPGRADE, IP CONFIGURATION

- STB - OS INSTALLATION, SOFTWARE UPGRADE & PROBLEM RE-SOLVING Highlights

+ Ability to learn any new things easily & can do any type of work perfectly.

+ Having excellent work ethic & very good creative mind.

+ Leadership Ability & Team Spirit

+ Interested in Electronics & Electrical Servicing & Maintanance Projects:

Project : Image compression using nural network

Role Type : Software and hardware

Tool used : Matlap language

Personal Details

Date of Birth : 05.06.1993

Nationality : Indian

Language known : Tamil, Hindi, English, Malayalam

Present Address : S/O Mubarak Sharif

447/7 Triveni Garden 2nd Avenue

Gorimedu

Salem

Date:

Place: (M.irfaan)

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