Yaunita Arrington

Administrative Compliance Manager

Atlanta, GA 30303

adyv75@r.postjobfree.com

+1-404-***-****

Successfully focused Compliance Administrator with over 15-yrs of expertise in regulatory compliance, audit procedures, project oversight, service coordination, contract preparation, administering contract terms, and conditions, and risk management with the goal of effectively handling, and overseeing contract timelines, while maintaining strict a completion schedule Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Administrative Compliance Manager

GoToLady Administrative Concierge - Atlanta, GA

October 2018 to September 2022

Compliantly assist startups with planning, and forming their business entity, develop administrative infrastructure, curate operational plan, oversee and manage back office of small business operations. Key Achievements:

• Small Business Administration

• Adhere to local city, state, and federal rules, and regulations

• Plan and form business entities

• Infrastructure Development

• Plan, and layout administrative flow, processes, procedures, and systems

• Administrative Management and Back office Support

• Handle daily administrative assignments

• Contract Management and Collections

• Manage active contracts

• Mitigate, and collect on defaulted A/R

• Risk Mitigation

• Mitigate contractual risk

Senior Contract Administrator

K and K Property Development - Atlanta, GA

September 2015 to August 2018

Responsible for creating, and managing all legal docs, manage day-to-day administrative operation - Responsible for handling overall account management, tenant intake, maintenance repair requests, A/R

- A/P all other administrative functions for Private Real Estate Investment/Home Improvement Firm. Key Achievements:

• Schedule and coordinate meetings and conference calls

• Establish procurement accounts

• Meet with prospective Process project proposals, quotes and invoices

• Process tenant applications and lease setup

• Adhere to Fair Housing Regulations

• Section 8

• Process and delegate maintenance issues/concerns

• Oversee move-in/move-out inspection

• Schedule for turnkey

• Place rental ads

• Process rental payments

• Process dispossessory claims with County Magistrate

• Represent firm on dispossessory case

• Project management software

• Bid and contract preparation/drafting

• Vendor and subcontractor liaison

• Project cost tracking/budgeting

• Equipment records and log of equipment service dates

• Initiate equipment service requests as needed

• Title Search and abstraction

• Coordinated all acquisitions

• Prepare offers

• Negotiate purchase deals

• Finalize, and close all deals

Administrative Dispatch Manager

Snatch Fast Recovery, and Transport - Atlanta, GA

April 2013 to August 2016

Establish, manage, and oversee roadside, and repo accounts, dispatch all roadside service calls, oversee A/P and A/R, coordinate sales on vehicles, implement all sales contracts, vehicle transport, and logistics. Key Achievements

• Established credentialing (State & Local Licensing)

• Register DOT & MC

• Established vendor accounts to increase company revenue

• Liaison between Repo Agent and Finance Company

• Inventory each repossessed vehicle upon arrival

• Coordinate collateral drop-off

• Process invoices

• Communicate with potential customers to understand freight movement requirements

• Monitor drivers via GPS

• Dispatched driver to disablement location

• Provide driver with turn by turn directions prn

• Troubleshoot, and resolve problems, issues

• Provide critical thinking with best course of action resolution

• Process Recovered Collateral

• Support, and Process Recovery of loads

• Submit Collateral Recovery Reports to local PD

• Processed weekly/monthly A/R and A/P reports

• Process Abandonment Abandoned Collateral

• Serve as Litigation Agent/Representative (County Magistrate)

• Obtain ownership of abandoned vehicles

• Process and file paperwork to establish or transfer the ownership of a vehicle

• Maintain strict compliance with all title laws and filing requirements

• Troubleshoot and problem resolution specific to titles, odometer discrepancies, power of attorney, etc.

• Communicate with customers and the county clerk’s office on related issues

• Process sales ads

• Process sale of vehicles

• Process other duties as needed

Debt Collection Specialist

Delanor, Kemper, and Associates - Atlanta, GA

January 2012 to June 2013

Utilize negotiation skills, with strong understanding of billing and collection processes in efforts to collect on outstanding a/r accounts

Key Achievements:

• Supervise assigned accounts to identify unresolved debts

• Develop effective repayment plans

• Follow-up with clients on overdue accounts

• Oversee all monthly payments and refunds

• Research and implement effective collection techniques

• Perform all administrative duties related to ensuring office efficiency

• Create monthly credit records

• Respond to client account queries in a timely and professional manner Medical Billing Collections/Reimbursement Supervisor Anesthesia Healthcare Partners - Duluth, GA

January 2011 to July 2012

Supervised call center, and staff of 9. Oversee the collections of outstanding a/r, responsible for ensuring accurate billing, timely submission of electronic and/or paper claims, monitoring claim status, researching rejections and denials, documenting related account activities, posting adjustments and collections of Medicare, Medicaid, Medicaid Managed Care, and commercial insurance payers. Demonstrated proficiency with billing system to ensure all functionality is utilized for the utmost efficient processing of claims.

• Responsible for charge and payment entry within Electronic Health Record. Coordinates and clarifies with providers, when necessary, on information that seems incomplete or is lacking for proper account/ claim adjudication;

• Responsible for correcting, completing, and processing claims for all payer codes;

• Analyze and interpret that claims are accurately sent to insurance companies;

• Perform follow up with Medicare, Medicaid, Medicaid Managed Care, and Commercial insurance companies on unpaid insurance accounts identified through aging reports;

• Process appeals online or via paper submission;

• Assist in reconciling deposit and patient collections;

• Assist with billing audit related information;

• Process refund requests;

• Attend provider meetings/ workshops when needed;

• Communicate with billing and credentialing coordinator to identify and resolve audit review issues;

• Process billing calls and questions from patients and third party carriers;

• Answer/respond to correspondence related to patient accounts. Is available to answer billing and changes related inquiries by patients, staffs, Managed Care Organization, etc.;

• Communicate daily with internal and external customers via phone calls and written communications;

• Identify trends, and carrier issues relating to billing and reimbursements. Report findings to Team Lead and/or Supervisor;

• Research, record findings, and communicates effectively with Manager to achieve optimum performance;

• Pursue and participate in education to remain current with changes in the Healthcare industry;

• Maintain patient confidence and protects medical office operations by keeping patient information confidential;

• Contribute to team effort by accomplishing related results as needed;

• Promote effective working relations and work effectively as part of a team to facilitate the department’s ability to meet its goals and objectives;

• Demonstrate respect and regard for the dignity of all patients, families, visitors, and fellow employees to insure a professional, responsible and courteous environment;

• Attend on-site/off-site community engagement activities and on-site/off-site clinic events as needed;

• Perform other duties as assigned to support agency mission, vision, and values.

• Hands-on knowledge of Medicare and Medicaid billing regulations and experience with UB-04 and HCFA 1500 claim forms billing and follow up functions both electronic and manual

• Hands-on knowledge of CPT, ICD-9 coding, HCPCS, revenue codes and terminology for hospital billing

• Hands-on knowledge of CCI, OCE edits

• Business knowledge and results oriented experience within Patient Financial Services

• Experience within a large academic teaching facility is desirable

• Siemens INVISION, EPIC, ePREMIS experience preferred

• Demonstrated knowledge and experience with the Microsoft Suite skill set to include Excel and Word Working knowledge of Medicare Secondary payer as well as medical necessity requirements

• Demonstrated service and success in teamwork and consistent high productivity and quality

• Highly motivated and detail oriented with excellent teaming skills

• Excellent communication, time management, and organizational skills

• Demonstrated ability to be flexible, work collaboratively among internal and external departments, as applicable to identify and help resolve enterprise-wide challenges

• Demonstrated ability to effectively investigate, analyze and problem solve

• Demonstrated ability to accurately type 30 wpm

• Successfully complete competency exam with 80% proficiency Contract Compliance Administrator

Alfred Home Improvement - Houston, TX

May 2006 to September 2009

Implemented acquisition sales contract, reviewed all requests for purchase contracts, coordinated contracts for purchase of new inventory, and sales transactions, tracked expenditures to ensure budget compliance, maintaining excellent communication with customers, vendors, and management. Key Achievements

• Proposals

• Payroll

• Project management software

• Bid and contract preparation

• Vendor and subcontractor liaison

• Project cost tracking/budgeting

• Equipment records and log of equipment service dates

• Initiate equipment service requests as needed

Sr Mortgage Banker

One World Mortgage - Duluth, GA

January 2004 to August 2009

Build business rapport with funding investors, market and advertise funding products, educate, and assist residential consumers with administrating compliant loan application, successfully originate and close 3-5 residential loans per month via Encompass, and Calyx Point

• Request qualifying documents to process loan request

• Retrieve FICO profile

• Verify all loan documents

• Communicate clearly and effectively with customers, loan processor and other third parties involved in the mortgage loan transaction.

• Submit request for appraisal and title insurance, to ensure complete and accurate information is in the file before it is sent to underwriting.

• Obtain credit analysis, verification of deposit, verification of employment, credit worthiness

• Prioritize and monitor daily workflow in order to ensure all loans are being worked on in accordance with company's timeline expectations.

• Maintain constant communication with customers, Processor, and Underwriter on status updates and/ or changes to the loan.

• Ensure any necessary and critical changes which require re-disclosures have been accurately notated and checked in the loan origination system for compliance purposes.

• Coordinate loan closing with customers, Title companies, Processor, and Underwriter.

• Resolve any customer service issues or complaints.

• Other duties may be assigned.

• Successfully closed 3-5 deals per month

• Closed $500k-$965k in deals per month

Education

BS in Business Administration and Small Business Entrepreneurship DeVry University - Atlanta, GA

September 2011 to December 2013

Skills

• Business Development, Negotiations, Account Management, Client/Customer Retention, (10+ years)

• Property Management (5 years)

• Yardi (6 years)

• Leasing (5 years)

• Quickbooks (10+ years)

• Cold Calling (10+ years)

• Sales (10+ years)

• Account Management (10+ years)

• Data Entry (10+ years)

• CRM (10+ years)

• Powerpoint (10+ years)

• Salesforce (3 years)

• MS Office (10+ years)

• Receptionist (10+ years)

• Inventory Management (10+ years)

• Contract Administration (10+ years)

• Content Management (3 years)

• Project Management Software (3 years)

• Risk Management (10+ years)

• Personal Assistant Experience (10+ years)

• Analysis Skills (10+ years)

• Oracle (10+ years)

• Administrative Experience (10+ years)

• Fair Housing Regulations (5 years)

• Credit Analysis (6 years)

• Contract Management (10+ years)

• Budgeting (10+ years)

• Event Planning (10+ years)

• SQL (3 years)

• ICD-9

• Medical Collection

• Medical Billing (1 year)

• CPT Coding

• ICD-10

• Insurance verification

• Medicare

• Medical coding

• Payroll management

• Microsoft Outlook

• Customer service

• Research

• Microsoft Excel

• Sales support

• SharePoint

• Microsoft Office

• Microsoft Word

• Employment & labor law

• Section 8 (3 years)

• Management

• Encompass (6 years)

• Third Party Collections (1 year)

Assessments

Administrative Support — Proficient

March 2020

Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Proficient

Management & leadership skills: Planning & execution — Proficient January 2021

Planning and managing resources to accomplish organizational goals Full results: Proficient

Remote fit — Highly Proficient

January 2021

Measures the traits that are important for successful remote workers Full results: Highly Proficient

Customer focus & orientation — Proficient

March 2021

Responding to customer situations with sensitivity Full results: Proficient

Verbal communication — Proficient

January 2021

Speaking clearly, correctly, and concisely

Full results: Proficient

Working with MS Word documents — Proficient

March 2021

Knowledge of various Microsoft Word features, functions, and techniques Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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