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Human Resources Customer Service

Location:
Sanford, FL
Posted:
August 13, 2023

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Resume:

JOY WOMACK

Sanford, FL. ***** 904-***-****

adyv69@r.postjobfree.com

• HRIS (Human Resource Information System)

• Applicant Tracking Systems (ATS)

• Remote Hiring

• New Hire On-boarding

• Agency Recruiting High Volume

• Employee Realtions

• Training and Development

• Analytic Interviewing

• Payroll and Invoicing

• B2B Sales

• Vendor Management

• Leadership and Management skills

Talent Acquisition (Hybrid)

Orlando Health - Orlando, FL. – (contract) 2023

• Manage multiple complex projects simultaneously with frequent interruptions and the ability to see projects to completion with limited supervision while keeping with priority, and tasked deadlines.

• Submitted weekly reporting on active requisitions, including updated stats, hires, interviews, and acceptance.

• On-boarding process for new employees, conduct background checks, handle drug screening paperwork and scheduling appointments, and finalize the hiring process ensuring complete compliance.

• Effectively managed recruiting, for four off-site facilities. An average of 30-75 plus requisitions were managed on a continuous basis.

Senior Recruiter

ADP - Sanford, FL. (Remote) 2021 – 2022

• Leveraged social media platforms and on line job boards to advertise open positions networking, community resources, as well review and revise job descriptions as needed.

• Managed recruiting from central Texas to the West Coast covering multiple time zones and locations across the states. Requisitions ranged between 55-90 plus depending on area and time of year.

• Partnered with operational leaders and 3 divisional HRBP's to build employee relations.

• Providing training and team building utilizing verbal and written communication situational scenarios, and role reversal. Results from training, 92% increase in overall performance and employee turnover.

EXPERIENCE

Versatile professional highly skilled in Human Resources, recruitment, with management experience, dedicated to customer service and establishing modern workforce policies to drive company growth and productivity. A communicative leader with an outstanding record of operational improvement through workforce planning and development. SKILLS

Human Resources Coordinator

C2C Custom Fabrication - Lake Mary, FL. 2016 – 2021

• Conducted interviews scheduling additional interviews with hiring managers, following up with management on next steps and processing of new hire documents.

• Track attendance metrics and provide insights on training program performance to the training. team and HR department.

• Coordinated learning and development program activities and community support events, researched venue locations as well management of budget for said events, coordinated with vendors covering events i.e., food, entertainment. Scheduled times to meet with local companies providing prize donations, used for raffle ticket winnings, prizes also provided for employee, drawings.

• Analyzed gaps, researched best practices, and partnered with Human Resources colleagues, providing leadership over projects and areas to identify and develop.

• Assisted with employee payroll and vendor invoicing. Capella University

Bachelor of Science in Human Resources Management Currently pursuing a B.S.; in Human Resources Management minor in Training and Development. Enrolled in accelerated classes.

Additionally, signed up for testing - SPHR certification from SHRM 12-2023. ACCOM P LISH ME NTS

• Recognized as a Top Producing Recruiter for Kelly Services ranking in the top 10 Nationally in 2019.

• Exceeded sales goals by 125% by growing a partnership with new businesses.

• Promoted from Sr. Recruiter to Account Manager, in less than 12 months.

• Recognized as Employee of the Month for the 2nd & 4th Quarters in 2017 and the 2nd, 3rd, and 4th Quarter in 2018 for outstanding performance and team contributions.

• Successfully trained new on-site recruiters overseeing 5 on-sites.

• Led team to achieve 168% goal to budget for 3 quarters in a row. EDUCAT ION



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