Felisha Owens

CONTACT

adyv4z@r.postjobfree.com

313-***-****

PROFILE

Dependable Leasing Consultant with proven experience exceeding sales quotas and improving resident satisfaction. Strong communication and customer service skills, along with a desire to grow professionally in the property management or administrative industry.

KEY SKILLS

Vista

Beacon Database

Microsoft Office Suites

OneSite

Communication

Customer Service

Resolving Conflict

Attention to Detail

Teamwork

EXPERIENCE

IMS Detroit, MI 02/2019 - 07/2023

Leasing Manager/COS

KMG Prestige Ecorse, MI 10/2018 - 02/2019

Leasing Manager

Continental Management Centerline, MI 02/2017 - 03/2018

Leasing Consultant/Activities Director

Managed 350 units daily.

Found properties for prospective tenants based on needs, budget, and interest.

Ensured lease terms met legal requirements.

Processed lease applications, recertifications and reference letters including low income/section 8.

Maintained communication with prospective tenants.

Provided tours of properties, amenities, and the surrounding community.

Responded to maintenance requests from tenants.

Resolved tenant complaints in a timely manner.

Established positive relationships with tenants.

Faxed, filed, emailed all correspondence.

Prepared indoor and outdoor activities for seniors.

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