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Customer Service Data Entry

Location:
National City, CA, 91950
Salary:
Open
Posted:
August 12, 2023

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Resume:

Sarai Romano Romero

Shift Timings - full time *pm - 1130pm (40 hours weekly)

Summary

Sarai is an Accomplished leader driven to achieve results through strategic planning and relationship building. Dedicated to building strong teams within an organization through motivation and continued professional development, experienced in customer service, Microsoft Office Suite, Decision maker, maintaining relationships, ensure effective communication between all the divisions of an organization, as well as managing and working with subordinates.

Excited to learn, grow and bring with me all the knowledge of experience that I have obtained.

Skills

Administrative support

Computer Proficiency

Called patients to update records.

Registered new patients.

Helped customers find products.

Mailed out medication.

Scheduling Appointment & Coordinating with staff.

Bilingual: English & Spanish

Excellent Customer Service

Ability to multi-task.

Translator

Translator & Interpreting

Sales & POS Systems

Stock & Inventory Management

Education

High School Diploma

Castle Park High School

Professional Experience

Shoreline Diagnostics; San Diego, CA Feb 2022 — May 2023

Assistant/Covid Technician

Scheduled Appointments and resolved patient queries.

Performed modern complex Covid 19 testing from body fluids.

Obtained components, supplies, and equipment to support testing by processing all supply inventories including but not limited to purchasing and receiving.

Demonstrated knowledge of department policy and procedures by correctly collecting testing requirements

State of California; San Diego, CA Sep 2018 — Jan 2022

Custodian Supervisor

Controlled the use and storage of hazardous materials and enforced the guidelines of the Health and Safety Program and ensured work met guidelines to include State Health Department

Assisted with the planning of daily operations, scheduling labour, provided training, conducted evaluations, and counselled offender workers.

Supervised the conduct of inmate workers in the janitorial program.

Maintained tool and key control per the department and institutional procedures.

Medical Center Pharmacy; San Diego, CA May 2008 — Jul 2013

Pharmacy Clerk

Answered patient phone calls, verified insurance, and assisted with prescription refill process.

Responded to varies customer inquiries via telephone and responded to provider, hospital, and physician office.

Supported general operations of the store including customer check-out, freight processing, merchandising, photo file processing and opening and closing store.

Assisted patients with the purchase of over-the-counter drugs.

University Compounding Pharmacy; San Diego, CA Sep 2007 — Mar 2008

Pharmacy Clerk

Translated and interpreted inquiries in Spanish and handled calls to/from physician's office dealing with issues Assisted with record keeping, data entry, and office filing.

Handled store merchandising duties, placed orders, and strengthened accuracy of orders.



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