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Customer Service Store Manager

Location:
Union City, NJ
Posted:
August 12, 2023

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Resume:

Jennifer Johner

Retail Management and Sales

East Brunswick, NJ 08857

adyv1a@r.postjobfree.com

+1-908-***-****

Authorized to work in the US for any employer Work Experience

Manager

European Wax Center July 2020 to Present

Manage staff, customer service, scheduling, payroll

Freelance Makeup Artist

Tarte Cosmetics September 2016 to Present

Counter Manager

Clinique - Lawrenceville, NJ December 2018 to December 2019

Counter Manager for a top 15 in sales Clinique boutique in Quakerbridge Macy’s. My duties include: managing counter in an organized and efficient manner, scheduling, giving daily goals to myself and my employees. Working with clients to get the best experience with us for all their skin care and makeup needs.

Food Service/Bartender

Moms Food & Beverage

April 2015 to December 2019

Lead Esthetician

Hand & Stone Massage and Facial Spa - Franklin, NJ September 2015 to June 2016

Performing facials, waxing and various other spa treatments for clients. Handle busy schedule and stay on top of key deadlines, as well as maintain a flexible work ability to ensure busier times such as nights and weekends are properly covered. Inform guests of available products to increase retail sales. Advise clients on proper home care regimen, as well as develop individualized skin-care program

Prestige Manager

Ulta - Clifton, NJ

October 2011 to May 2015

I am a prestige manager/consultant for Clinique skin care, fragrance and makeup application. My responsibilities include managing a high-volume workload, helping company maintain consistent goals and objectives, training all new and established employees within Clinique as well as Ulta employees, completing

all training for Clinique as to keep up with all new trends. I maintained a commitment and excellent relationship with all of my customers through follow up phone calls and incentives for every customer to come back. I

resolved any issue within the store as per company directive.

Assistant Store Manager/Store Manager (Full-Time)

Claire's, Inc - Freehold, NJ 1996 to 2009

Managed nearly every aspect of the store. Training and Development of staff, sales and marketing (Leading

Store Within the District), Implemented Corporate sales goals as well as Daily sales goals for each employee.

Handled all customer service complaints and suggestions. Maintained daily record of all transactions and store

reports, merchandising and inventory control

Education

Bachelor of Arts in English Education

Kean University - Union, NJ

2011 to 2015

Esthetics

Christine Valmy School of Cosmetology and Skin Care - West Orange, NJ

May 2002 to February 2003 Skills

• Esthetician

Certifications and Licenses

Esthetics

October 2003 to May 2018 Additional Information

COMPUTER SKILLS

Microsoft Office; Internet; Email; Social Media; Typing Speed 50 wpm



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