Johnny Burrell
Customer Service Representative
(718) 555–0100
adyuyk@r.postjobfree.com
**** **** ****** ****, ** 98052
www.interestingsite.com
Experience
SAP SD Consultant Infosys Limited
June 2022 – June 2022
Professionals design, implement and deploy SAP ERP solutions for sales, including sales-order management cycle and post-sales activities, all business transactions in SAP Sales and Distribution relative to Pricing and billing and Customer Service component.
Data Migration from ECC to SAP S/4HANA system (ETL)
Customer Service Representative Concentrix
May 2015 – May 2022
Train new customer service representatives in sales and the customer retention process.
Coach seasoned sales representatives for improved production.
Work with customers to determine the product offering that meets their needs.
Sales advisor of the year in 2016.
Excellent verbal and written communication skills
Managing Sales Consultant Bluepearl Financial Protection Grp.
February 2003 – May 2015
Recruit, Train, and Manage Sales Consultants production.
Build up Sales team in the Charlotte region.
Develop and maintain customer relationships.
Work with customers to determine the product offering that meets their needs.
Strong analytical skills and ability to work with a high degree of accuracy
Manage insurance policies and contract for multiple companies, as well as the agents employed.
Education
February 2017 – May 2010
Bachelor’s degree, University of North Carolina at Charlotte
Skills
Project management Data analysis Communication
Organization Problem-solving Management