DAENA CASTRO

**** ***** ******* **. ******. • Austin, Tx, 78744• 915-***-**** • adyuxy@r.postjobfree.com

OBJECTIVE

Seeking a position in the medical field where I may utilize my customer service skills, education, and outstanding medical office knowledge with billing, eligibility software all while maintaining patient confidentiality.

SKILLS AND CERTIFICATIONS

Fluent in Spanish; read, write, and speak

MS Office Suite

CCMA Certified

CMAA Certified

HIPAA Certified

EKG Certified

Phlebotomy Certified

Proficient in Vesta EHR Software

Knowledge in Electronic Visit Verification (EVV)

Knowledge in Medrio EDC

Vital Signs

NIDA Clinical Trials Network-GCP training

ACRP GCP training

IATA Certified

C-SSRS Certified

Calyx EDC trained

EDUCATION

Southwest University- El Paso, Texas. Graduated

Medical Assistant Associates

Brightwood College - El Paso, Texas Graduated

Medical Office Specialist Diploma

Fabens High School - El Paso, Texas Graduated

High School Diploma

EXPERIENCE

Conviva Care Center

Medical Assistant 2

Dec 19th, 2022 –July 26th, 2023

Utilization of EDC, vital signs, preparing for diabetic procedures/injection procedures, handling ecgs/echos.

Sarah Cannon Cancer Institute

Research coordinator 2

June 6th, 2022 – Nov 2022

Responsible for overall clinical operations of St. Davids Austin Medical Center research program including enrollment, regulatory, quality and site operations.

Tekton Research

Research coordinator 2

September 13th, 2021 -June 2022

Utilization of EDC

Vital signs

Phlebotomy

ECG

Multicenter, double blinded, Randomized vehicle controlled, parallel group studies.

Pain Care Physicians

Medical Assistant

August 23, 2021- September 2021

Utilization of EDC, vital signs, preparing for spinal injection procedures, handling ultrasound and x-ray machine.

3A Research- El Paso, Texas

Research Coordinator

March 2020- August 2021

Utilization of Medrio EDC

Vital signs

Multicenter, double blinded, Randomized vehicle controlled, parallel group studies.

New Mission Home Care - El Paso, Texas

Supervisor . April 2018- 02-28-2020

Assist with payroll, check distribution and employee communication

Work with Availity, Molina and TMHP

Billing and insurance eligibility

Patient authorization forms

Proficient in Vesta EHR Software

Utilized Electronic Visit Verification (EVV) system

Maintained and filed patient records

Whataburger - Horizon City, Texas

Team Member/Customer Service July 2015 to March 2018

Managed front counter and drive-thru registers

Provided excellent customer service, and answer questions about the menu

Maintained a clean, orderly and safe facility

VOLUNTEER WORK

Fabens High School, Special Olympics - Fabens, Texas

March 2014 to Present

Help set-up hurdles and keep track of times in designated notebook

Bake cupcakes for participants and/or give out candy bags

Our Lady of Guadalupe - Fabens, Texas

August 2012 to May 2014

Cleaned cemetery; picked up trash, and ensured areas were free of debris

Prepared over 60 burritos every Sunday to sell outside of the church

Assisted with cleaning and organizing church classrooms

Migrant Program - Fabens, Texas

August 2012 to May 2015

Produced a community garden, and organized book and health fairs

Visited a foster home and cooked for the children

Organized a trip to the El Paso Zoo for foster children

References/ CV Available Upon Request

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