HUONG HEIN

E: adyux8@r.postjobfree.com M: +1-218-***-**** A: Fargo, ND 58047

L: linkedin.com/in/Huong Duong

EDUCATION

-Computer Science, Da Nang University of Technology, Viet Nam, 2003-2008 (5 years)

-ACCP 2005, Aptech Certified Computer Professional, granted by Aptech, India 2006 – 2008(2.5 years)

-ACP, Number: 3262101, Grant Date: 27 Jun 2022

SUMMARY

oA Senior SDET with over 15 years of hands-on experience in Automation, and Manual Testing for Web/Mobile apps, API and Database. My expertise spans multiple industries, including Finance, Banking, E-commerce/Retail, Warehouse, ERP, and AI Gaming.

oOne of my key strengths lies in designing and creating automation frameworks from scratch for web app, mobile app and API, utilizing a wide array of tools such as Selenium, Appium, Rest Assured, TestNG, JUnit, and Maven, alongside BDD/Cucumber for streamlined test development.

oProficiency in script design, implementation, and continuous improvement to ensure stable and efficient automation solutions.

oBuild pipelines with Jenkins, Maven, Git as CICD tools for continuous integration; Distributed test run with Selenium Grid; Cloud testing with BrowserStack, SauceLabs.

oAdditionally, I have hands-on experience in Performance Testing with JMeters.

oExperienced and certificated Agile Practitioner, well-versed in Agile methodologies like Scrum and Kanban, utilizing appropriate tools: Jira, Azure Devops, TestRail.

oBasic proficiency in using Linux and Unix.

oMy adaptability and quick learning abilities allow me to grasp new technologies rapidly, ensuring the success of diverse projects. Furthermore, my excellent communication, interpersonal, and presentation skills enable effective collaboration and seamless team integration.

TECHNICAL SKILLS

oTest cases design techniques: Equivalent Partitioning, Boundary Analysis, Decision table

oBackend Test: API, SQL; FE Test: Smoke Test, Regression Test, Integration Test

oLanguages: Java, Python, C#, HTML, CSS, SQL

oTesting tools: Selenium, Appium, Rest Assured, JMeter

oTesting frameworks: Junit, TestNG, Cucumber, NUnit

oCI Tools: Maven, Jenkins, GitHub, Ansible, Dockers

oDistributed Test Running with Selenium Grid, Cloud Testing with BrowserStack, SauceLabs

oDesign patterns: Page Object pattern, Factory pattern, Singleton pattern, Strategic Patterns

oSource controls: GitHub, Gitlab, Bitbucket, SVN

oDatabase Testing: MySQL, SQL Server

oIDE: Eclipse, IntelliJ, Visual Studio

oDefect Tracking Systems: Jira, AzureDevops, TestRail

EMPLOYMENT HISTORY

-Jan 2020 – Present: SDET at FPT USA in America

https://career.fpt-software.com/americas/

-Jun 2014 – Dec 2019: SDET and QA Lead at FPT VietNam

https://fpt.com.vn/en

-May 2011 – May 2014: Senior QA, QA Lead at Logigear in Vietnam

https://www.logigear.com/

-Jan 2008 – Apr 2011: Developer then QA Engineer at Enclave in Vietnam

https://enclave.vn/

WORK EXPERIENCE

FPT AMERICA, US - SDET

Client: Digi-Key, VA HealthCare, Santander

Analyze and comprehend business requirements to define the scope of automation.

Develop a robust automation framework using Java, TestNG, Cucumber, Maven, and Extent Report tailored for an ecommerce/retail website.

Ensure continuous improvement of the framework by refining and extending its capabilities to accommodate new and existing features.

Ensure script stability through rigorous testing and conduct thorough investigations of failed scripts to identify and address bugs.

Implement efficient and automated pipelines using Jenkins, Maven, and GitHub to streamline the build and deployment process.

Technologies: Java, Selenium, TestNG, Cucumber, Extent Report, API, MySQL, Jenkins, Maven, GitHub, Allure Report

FPT VIETNAM – SDET and QA Leader (both Manual and Automation)

Client: Symphony

Oversaw a diverse team of 42 members engaged in comprehensive testing for the Symphony product, encompassing manual web app, manual mobile app, manual API testing, automation using Robot Framework, and performance testing using JMeters.

Spearheaded the development and implementation of test scripts using Robot Framework, and efficiently recorded/created test scenarios with JMeters.

Streamlined the testing process by building, triggering, and scheduling Jenkins jobs for automated testing.

Proactively addressed and resolved misunderstandings and interpersonal conflicts within the team, fostering improved communication and collaboration.

Implemented Agile methodologies tailored to the specific needs of each team, using Scrum for the automation team, Kanban for the performance team to handle daily client requests, and a customized Scrum-but approach for the remaining teams.

Technologies: Robot Framework, Python, API, Jenkins, JMeters, Github, AWS-EC2

LOGIGEAR, VIETNAM – Senior QA - QA Leader (both Manual and Automation)

Client: EBSCO, Market Force, Anki, LeapFrog and some other short terms and pilot projects

Commenced as a Senior QA and steadily advanced to QA Leader, contributing expertise to numerous projects involving both automation and manual testing.

Proficiently clarified requirements, make test plans, created test cases, executed tests, reported bugs, and compiled comprehensive test reports.

Design and Implement test scripts from manual test cases and ensuring the stability and maintenance of the automation framework.

Led several demonstrations and POC for automation projects, employing Selenium, Java, C#, TestNG, NUnit, Jenkins, and GitHub as CICD tools.

Led a dynamic Anki team comprising 20+ members, spearheading manual testing for AI Games, alongside managing Manual and Automation for a web application.

Guided the multifaceted Leapfrog team, size 15-50 in performing education gaming testing and firmware testing for in-house devices manufactured by Leapfrog.

Demonstrated dedication to knowledge-sharing by taking ownership of various testing courses, delivering comprehensive training on technical and soft skills. Facilitated sessions in essential areas such as software testing fundamentals, bug report writing, and presentation skills.

Technologies: Java, C#, API, TestArchiect (Logigear copyright tool), Selenium, Maven, TestNG, NUnit, GitHub, Jenkins, Selenium Grid

ENCLAVE, VIETNAM - Developer – QA Engineer (both Manual and Automation)

Client: Online Exam (internal website), Mincom (manual on desktop app and Emulator, automation)

Joined the company as Developer and worked on building an online exam for company with Java in 6 months.

Switched to QA and performed manual testing and automation using Selenium for an ERP project of the client.

Wrote test cases and executed manual tests on the Window application and Emulator for a mobile version of the app. Converted to selenium test scripts from test cases and performed maintenance for applications' changes.

Travelled to Malaysia to meet another team and opened a new team of Mobility in Vietnam. Ran the mobility project with three members and periodically informed the client about the progress.

Technologies: Java, Junit, Selenium, TestNG, SVN

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