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Customer Service Administrative Assistant

Location:
Boise, ID
Salary:
20.00
Posted:
August 11, 2023

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Resume:

*

Hello,

I am Sandra Olvera

**** *. ******* **.

Nampa, ID 83686

775-***-****

adyuw4@r.postjobfree.com

Skills / Experience

* ***** ** * ******* Clerk and Administrative Assistant with 10+ years supporting executives, managers, and customer service representatives. Skills include computer knowledge, account management with some experience in medical billing, accounting and debt collections. Notable traits include efficiency, reliability and discretion. History

JULY 2022 - JULY 2023

Amazon, Nampa, ID - General Laborer

● Worked in Inventory control, Problem solving, Picking, Stowing and Decontainer areas. JANUARY 2020 - JUNE 2020

Trailers Plus, Nampa, ID - Payroll Clerk

● As one person of a two-person team, we would process payroll for 400 employees that included weekly, bi-weekly and semi-monthly payrolls for employees in 30 different states.

● Primarily responsible for helping process payroll for final payments including terminating employment through ADP, notifying insurance companies, and issuing final payment instructions to the proper store.

AUGUST 2018 - JANUARY 2020

Jacksons Foods Stores, Meridian, ID - Payroll Clerk

● As a member of the team, we would process payroll for 3500 employees that included weekly, bi-weekly and semi-monthly payrolls.

● I was primarily responsible for processing payroll in 3 of the 7 pay groups in the areas of Oregon, Washington and Idaho including review of Schedule Change Premium and Right to Rest and processing for final payments including writing live checks or using an instant payment through US Bank.

OCTOBER 2017 - AUGUST 2018

Jacksons Foods Stores, Meridian, ID - Receptionist

● Oversee receptionist area, including greeting visitors and responding to telephone and in person requests for information. Ordering office and store supplies, sorting mail, shipping and creating weekly correspondence to the stores.

Sandra Olvera 775/750-6109 adyuw4@r.postjobfree.com 2

MAY 2017 - OCTOBER 2017

Western Idaho Cabinets, Boise, ID - Technician Manager

● Daily scheduling for a team of ten cabinet technicians for new and existing construction for a total of 40 appointments per day.

● Gathering all information for the technician to be successful during their day.

● Billing for warranty appointments, updating home files, contacting contractors and creating ways to solve unique problems.

MARCH 2015 - MARCH 2017

US Ecology, Boise, ID - Customer Service Representative

● Assist customers to profile waste according to EPA standards, assessing correct procedure for waste treatment for proper landfill disposal. Knowledge of EPA guidelines and RCRA codes.

JULY 2013 - MARCH 2015

US Ecology, Boise, ID - Receptionist

● Arranging all corporate travel, solving issues while individuals were traveling. Tracking accruals for transportation for projects, input and approval of transportation invoices, as well as dispute invoices where needed.

● Daily safety GPS tracking of contracted hazardous waste drivers. MAY 2011 - MAY 2013

Starbucks, Sparks, NV - Barista

● Specializing in customer service and attention to detail.

● Assisting customers in order placement, creating drinks, preparing food, taking inventory, next day preparation and money handling.

Sandra Olvera 775/750-6109 adyuw4@r.postjobfree.com



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