Objective

I’m eager to continue to grow as a leader. I’ll give my department dependable, technical, and professional expertise. I am an experienced project manager with organizational and analytical skills, who is always looking for creative solutions. I believe that teleradiology is a mutual exchange of value that should be done with integrity, respect, and honesty.

Experience

Johnson Barrow February 2022-August 2023

Project Manager

Primary responsibilities included administrative and customer service duties associated with commercial Heating, Ventilation and Air Conditioning (HVAC) project coordination. I received and processed orders, proactively identify opportunities to improve our service and make recommendations accordingly. I was responsible for resolving product availability and order status issues and performing all related administrative duties related to the post-sale coordination for commercial HVAC product delivery. I used many different platforms to perform these duties including a CRM system, different ordering systems, excel and sharepoint.

Kootenai Health May 2020- August 2021

Patient Service Coordinator

Responsible for coordinating services for patients and providers at cancer clinics. Comply with KH and HIPPA protocols. I assist patients with completing forms, maintaining patient records and interacting with other clinics and providers. Utilized multiple platforms to accomplish tasks.

Nuvodia March 2019 - May 2020

Project Manager

I work for an IT/Managed services company. I manage projects, timelines, budgets, and keep up to date notes on purchasing, inventory and project due dates. I control and run weekly meetings for all my projects to give up to date information to clients to keep their projects on time and in smooth running order.

Direct Radiology September 2014 - March 2019

Implementation Specialist

-I work as a facilitator between Radiologists and Hospitals, providing dependable and precise information under stressful quick working environments. I am responsible for Project Management, Client Retention and Customer Service with new and current clients. I help to develop and adhere to all Joint Commission and HIPAA policies and procedures.

Avondale Grill August 2016 – July 2017

-Bar Manager – responsible for writing the bar schedule for all staff which included knowing peaks in the schedule and staffing accordingly without going breaking the budget.

Curley’s May 2015 – Oct 2015

-Trained as a bartender and worked as a cocktail server during Friday and Saturday nights

Eagles June 2014- October 2014

Server

-Using my interpersonal skills always helped drive large tips.

Inland Northwest Foot & Ankle December 2012 - December 2013

Medical Assistant

-Worked closely with doctors, caring for patients, and assisting with procedures in a professional environment.

Starbucks May 2008-November 2010

Shift Supervisor

-Created handcrafted beverages for regular customers while running the shift with multiple employees on the floor

Education

University of Idaho May 2015

Bachelors of Psychology

Palm Beach State College June 2012

Received an AS in Dental Hygiene. Member of Pi Theta Kappa

Awarded FD Donna Murphy Scholarship

Awarded FD Gladys Schieck Scholarship

Worked in West Palm Beach, FL Health Dept.

Performed Oral Health Screenings at Morris Geriatric Assisted Living

Performed BSS Screening for State of Florida

Elected Officer of the Student Dental Hygiene Association

Skills

•Able to manage the business aspect of medical and food service including bookkeeping, accounting, and money management, and deposits.

•General computer proficiency with both Mac and windows programs, including an understanding of all MS office products. This includes but is not limited to certain RIS systems, PACs systems and other imaging software.

•Effective communication skills with fellow employees, radiologists, patients, and other customers

•The ability to readily learn and build new skills quickly and efficiently

•Highly organized and able to track records using spreadsheet and inventory programs

•Experience with communication and training doctors and other medical experts

•Consistently maintained professional demeanor even when working with a more challenging customer or client

•Promoted quickly in any job held to a position of some type of management or leadership role

Manage the daily workflow to optimize case turnaround time.

Supervision and management of the Radiologists workflow as well as the Radiologist Assistants workflow.

Recognize and communicate issues to other departments.

Participate in any new workflow released, work closely with development teams, and provide feedback during testing and after initial release.

Responsible for coordinating the set-up of image transmission, installing any necessary software, coordinating, and managing HL7 projects, testing the HL7 interfaces, completing site configuration in the RIS, site staff training on the web-based portal, and testing and resolving all potential fail points before the scheduled Go Live Date.

Good grasp of medical terminology, anatomy and physiology, systems, and disease processes, as well as managed care, the formulary system and cost issues facing practitioners

Personal Information

I have two children, son and daughter

I compete in Spartan races across the country.

I enjoy Golf, Oregon Football, and spending time with my friends and family.

I know how to set goals, work hard, and achieve results. I will use my experience to help build a strong department and continue to grow as a leader.

Contact this candidate