Jaine R. Castro

*** ****** ****** **********, ** 02908 401-***-**** adyuto@r.postjobfree.com

SUMMARY

Great experience working with customers, executives, making schedules, training, managing teams, placing supply orders, working with other vendors and organizations. SKILLS

- Client/Vendor relations - Strong verbal communications/Fluent in Spanish

- Team leadership - Excellent Project & time management skills

- Member of the Chamber of Commerce & Center for Women Enterprise EXPERIENCE

Now Delivery December 2021 – present

Medical Transport

- Deliveries of biohazard materials and blood specimens for Lifespan Hospital Systems Express Tailors & Cleaners August 2012 to November 2021 Owner/Manager

- Managed recruitment/training/staff development initiatives to maximize customer satisfaction and service.

- Cultivated strong business relationships with other business owners and customers.

- Successfully grew the business, increased sales and obtained 5 star reviews from customers. Solis Tailors & Cleaners June 2003 to July 2012

Customer Service Representative

- Assisted customers, solved issues and provided excellent customer service.

- Responsible to take customers measurements and all types of fittings.

- In charge of the store organization, management and ordering supplies. Yotau Suites Hotel (5 stars) May 2001 to March 2003 Sales Manager

- Created personalized rates for groups, executives, presidents, ambassadors, actor and singers.

- Managed meetings with various companies to coordinate special rates for their visitors.

- In charge of marketing and engagement of the hotel’s guests. Yotau Suites Hotel (5 stars) February 1998 to May 2001 Front Desk Manager

- Hired, managed and trained front desk staff to welcomed visitors.

- Made schedule for the staff of over 20 employees including receptionists, bell boys, cashiers, reservation team and telephone operators.

- Worked with Sales and Housekeeping to coordinate and make sure everything was perfect for the guests’ arrival. EDUCATION AND TRAINING

- CCRI Lincoln, RI September 2003 to June 2004

English Certificate

- Domingo Savio University September 1991 to June 1993 Hotel Management

Yotau Suites Hotel (5 stars)

Front Desk Manager

- Hired, managed and trained front desk staff to welcomed visitors.

- Made schedule for the staff of over 20 employees including receptionists, bell boys, cashiers, reservation team and telephone operators.

- Worked with Sales and Housekeeping to coordinate and make sure everything was perfect for the guests’ arrival. EDUCATION AND TRAINING

- CCRI Lincoln, RI September 2003 to June 2004

English Certificate

- Domingo Savio University September 1991 to June 1993 Hotel Management

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