Accounts Payable Customer Service
Resume:
Christy Wolfe
Lebanon, TN *****
*********@*****.***
· Fluent in word processing and spreadsheet programs including Excel and Word Work Experience
Commercial Support Services
Don Kennedy Roofing - Nashville, TN
January 2022 to Present
· Entry of projects into Quickbase and Computer Ease
· Setting up of budgets into CE
· Review of job costs on every active project
· Creating upper management job costing reports
· Created Scoreboards for Departmental Metrics
· Collection of open AR invoices, including submitting necessary closeout documents
· Created AR report for upper management
Accounts Payable
RG Anderson Company - Nashville, TN
July 2021 to January 2022
· Daily entry of company invoices into Starbuilder accounting system
· Keeping track of all payments and expenditures, including invoices, statements, etc
· Maintaining historical records
· Setting up new vendors/editing existing vendors in accounting system
· Ensuring payments were issued and posted
· Respond to all vendor inquiries regarding finance
· Prepare bill payments reports to upper management
· Apply invoices against open PO’s
· Completing necessary lien waivers to release payments to subcontractors
· Review and reconciliation of subcontractor agreements Accounts Payable Coordinator
ITG Communications - Nashville, TN
July 2019 to July 2021
· Daily entry of company invoices into Quickbooks accounting system
· Keeping track of all payments and expenditures, including invoices, statements, etc
· Maintaining historical records
· Setting up new vendors/editing existing vendors in accounting system
· Prepare and Remit payments to vendors weekly for 4 separate companies
· Ensuring payments were issued and posted
· Respond to all vendor inquiries regarding finance
· Prepare bill payments reports to upper management
· Created report for customer invoice reconciliation for upper management
· Issue PO’s and submit to vendor for processing
Administrative Assistant
Contractors, Inc. - Nashville, TN
April 2016 to July 2019
· Daily entry of company invoices into JDE Enterprise One accounting system
· Recording of cash deposits
· Making deposits using Panini Software
· Produce cash report for upper management review
· Main contact for vendors in event of invoice discrepancies/responsible for resolving any discrepancies
· In charge of printing and distribution of vendor checks
· Trend, analyze and communicate payment information with upper management
· Responsible for updating key payment reports
· Responsible for company credit card reconciliation (Home Depot, Lowe’s and MasterCard Reports)
· Responsible for maintaining all payable invoices/checks files
· Responsible for updating company vehicle insurance information, including all policies
· Created Sales reports for upper management review
· Created job costing report to track/trend and analyze job costing information
· Assisted in creation of SOP’s and training manual for Administrative Assistants Accounts Payable Clerk
Sunbelt Express Services - Harlingen, TX
October 2010 to December 2015
· Daily entry of company invoices into Microsoft GP accounting system
· Daily recording of cash deposits
· Produce daily cash report for upper management review
· Main contact for vendors in event of invoice discrepancies/responsible for resolving any discrepancies
· In charge of printing and distribution of vendor checks
· Work directly with President to ensure timely disbursements of funds
· Trend, analyze and communicate payment information with upper management
· Responsible for updating key payment reports
· Responsible for company credit card reconciliation
· Responsible for reporting fuel usage by driver/location/division
· Responsible for maintaining all payable invoices/checks files
· Created upper management reports for cash flow/notes due/payables due
· Responsible for postage meter refills and reconciliation
· Responsible for company cell phones, data plans, phone equipment
· Responsible creating user names, IFTA report using GPS software
· Responsible for updating company vehicle insurance information, including all policies
· In charge of company vehicle titles/reporting of company equipment sales Revenue Cycle Manager
ESI - Dallas, TX
August 2009 to November 2009
· Responsible for Account Receivable activities for large client
· Maintained customer service relationship between ESI collectors and client
· Improved process workflow for collection staff
· Streamlined productivity, QA and metrics for team to improve efficiency
· Created new policies for follow up expectations and adjustment write offs Revenue Cycle Manager Central Business Office
Valley Baptist Health System - Harlingen, TX
April 2007 to August 2009
· Responsible for All Patient Accounting Operations for two facilities
· Supervise seventeen FTEs and seven Direct Reports
· Analyze monthly cash collections and create spreadsheets for key management review
· Assisted IT department with system upgrade
· Performed weekly account reviews
· Created work lists for Medicare, Medicaid and Managed Care Follow Up Representatives to improve cash collections
· Trend, analyze, and communicate payments and denials with Patient Accounting Department
· Responsible for training employees within the Business Office accurately posting payments, adjustments and charities
· Perform nightly reconciliation procedures
· Produce daily cash summary report for administration review and calculate monthly cash goal
· Responsible for assisting patients with questions concerning accounts and responding to patient issues
· Assist in creating new insurance plans to improve accuracy and efficiency in Patient Access as well as posting to accounts
· Created new transaction codes in order to track and trend denials and non covered services
· Created new transaction codes for accounts in collections in order to better track and trend payments
· Implemented change in posting of insurance payments to collection accounts
· Cleared Fiscal Year 06-07 accounting discrepancies for both facilities
· Posted payments, adjustments and charities utilizing bank website and hospital application including electronic remittances
· Able to load patient and insurance information into the hospital system
· Work closely with bank to automate credit card payments and patient payments received through bank lock box
· Analyze number of payer claims received to meet bank criteria in order to create additional 835 files
· Worked correspondence and followed up on accounts accordingly
· Able to interpret EOBs and RAs
· Created SOP for correspondence received through lock box Supervisor Tax Office
Jackson Hewitt - Harlingen, TX
December 2006 to April 2007
· Supervised two FTEs
· Interviewed clients and prepared tax returns utilizing company software
· Offered professional advice to legally lower tax liability
· Performed daily opening and closing according to company policy and procedures including daily reconciliation procedures as well as scheduling staff
· Responsible for answering client questions and responding to client issues
· Responsible for attending management meetings and implementing any and all new company policies and procedures
Financial Services Representative Centralized Business Office Office Max - Ottawa, IL
July 2006 to December 2006
· Responsible for account collections for seventy accounts
· Assisted clients with invoicing issues and made necessary corrections
· Generated PO’s and invoices upon client request
· Created Excel reports to client specifications
· Applied credits/debits to clear discrepancies on client accounts Supervisor Tax Office
H&R Block - Mercedes, TX
January 2001 to April 2006
· Supervised eleven FTEs
· Interviewed clients and prepared tax returns utilizing company software
· Offered professional advice to legally lower tax liability
· Responsible for answering client questions and responding to client issues
· Performed daily opening and closing procedures according to company policy and procedures including daily reconciliation procedures as well as scheduling staff
· Responsible for attending management meetings and implementing any and all new company policy and procedures
Education
High School Diploma
Mendota High School - Mendota, IL
Skills
• Computer Ease
• Microsoft GP
• Quickbase
• printer
• scanner
• copier
• Quickbooks Online
• Able to operate 10 key calculator
• Proficient with USPS, FEDEX, Lonestar shipping websites, Quill and Office Depot websites
• Quickbooks
• IDX, Kronos, Xactimed, Receivables Edge and Healthcare Link Microsoft GP Teletrac, JDE
• pc
• Starbuilder
• Accounts Payable
• Tax Experience
• Accounts Receivable
• Bank Reconciliation
Certifications and Licenses
Driver's License
Assessments
Bookkeeping — Proficient
March 2023
Calculating and determining the accuracy of financial data Full results: Proficient
Principles of accounting — Proficient
January 2023
Preparing financial records according to federal policies Full results: Proficient
Managing accounts in QuickBooks — Proficient
March 2023
Using QuickBooks software to manage business financials Full results: Proficient
Typing — Proficient
March 2023
Transcribing text
Full results: Proficient
Basic computer skills — Proficient
March 2023
Performing basic computer operations and troubleshooting common problems Full results: Proficient
Spreadsheets with Microsoft Excel — Proficient
March 2023
Knowledge of various Microsoft Excel features, functions, and formulas Full results: Proficient
Customer focus & orientation — Proficient
March 2023
Responding to customer situations with sensitivity Full results: Proficient
Customer service — Proficient
March 2023
Identifying and resolving common customer issues
Full results: Proficient
Written communication — Proficient
March 2023
Best practices for writing, including grammar, style, clarity, and brevity Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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