CURRICULUM VITAE

PERSONAL DETAILS

Position : SENIOR BARISTA

Name : LAWRENCE KINTU

Date of birth : 02/10/1990

Marital Status : MARRIED

Nationality : UGANDAN

Contact No : 055*******

Email : adyur9@r.postjobfree.com

Professional Summary: Mission-driven Senior Barista with excellent communication and teaching skills and infectious love of coffee. Maintaining calm, mature and professional demeanor and proactive approach to problem-solving and staff management. Over 7 years of experience in specialty drink establishment with focused perspective on executing high-functioning coffee bar.

SKILLS

Highly skilled barista, e.g. cupping, latte art, brewing skills

Open minded

Great leader

Comprehensive coffee knowledge and Mojitos

Great latte art skills

High customer service

Professional experience

Senior Barista at Falla specialty coffee shop

Mirdif city center.

22 of September 2021 to present

Responsibilities

Promoting coffee consumption by educating customers by presenting and explaining the coffee drink menu; answering questions.

Preparing and serving a variety of coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as, espresso, cafe latte, and cappuccino v60, chemex and all types of mojitos

Developing coffee beverage menu, recipes, specialty coffee drinks and cocktail menu pricing such as mojitos

Welcoming customers by determining their coffee interests and needs.

Upselling specialty items with beverages, increasing store sales,

operating the point-of-sale system, processing payments,

Doing food watch and fallowing Dubai municipality standards

Maintaining inventories by replenishing coffee bean supply; stocking coffee brewing equipment; maintaining supplies, pastries, and cookies for coffee bar.

Keeping equipment operating by following operating instructions; troubleshooting breakdowns, calling for repairs.

Maintaining safe and healthy work environment by following organization standards and sanitation regulations.

Creating new training guidelines, and provide new staff with orientation and training.

Generating friendly atmosphere by encouraging employees to greet and speak to customers.

Handling and resolving customer issues and complaints professionally and tact to drive customer satisfaction and repeat business.

Listening carefully to customer requests and creating personalized, delicious beverages, which improved sales.

Maintaining espresso equipment and perform minor repairs to keep coffee machines functioning properly.

Professional experience

Senior Barista At JUILICIOUS SWEETS, Al Ain

23 of September 2020 to present

Responsibilities

Preparing and serving a variety of coffee drinks by following standards and mojitos

maintaining quality and service standards

Teaching all staff menu knowledgeable

Educating staff about potential food allergies and how to make customers aware of these ingredients

increasing productivity by scheduling restaurant staff and delegating tasks

ensuring all staff follow strict personal safety, food safety and food storage guidelines

supervising and maintaining restaurant cleanliness to meet regulatory sanitation and hygiene standards

managing inventory

interacting with restaurant guests to gauge satisfaction and improve customer service

responding to customer feedback and resolving conflicts effectively

operating the point-of-sale system, processing payments, and issuing gift cards

chairing weekly staff meetings to motivate staff and ensure they are all meeting restaurant standards and expectations

Professional experience

Barista At Pret A Manger/ Emirates Leisure retail (DXB)

20 of September 2018 to July 2020

Responsibilities

Following the Pret values and behaviors

Following the six key point of service

Following the six key of production

Preparing all types of coffee hot and cold, tea hot chocolate

Preparing handmade sandwiches and salads and pack them

Checking temperatures of the refrigeration equipment to ensure proper functioning.

Conducting end of day and end of month inventory

Reviewing par stock levels of coffee shop Maintaining cleanliness of coffee shop

Professional Experience

Barista Babylon Warwick Restaurant, Iraq

10/09/2014 to 17/02/2017

Responsibilities

Managing and oversees all brewing equipment

Managing cashiering station

Preparing all types of coffees latte, cappuccino, tea, hot chocolate and Turkish coffee

Preparing cocktail

Reviewing par stock levels of coffee shop and soft drinks

Maintaining cleanliness of coffee shop

Attending to requests, comments and concerns from customers

Preparing shift reports

TIPSY TAKEWAY AND RESTOURANT

Waiter, Kampala, Uganda

24/02/2013 –14/07/ 2014

Greeting guests and taking drink and food orders

Staying attentive to the needs of guests in the dining area

Delivering food from the kitchen to the guests

Ensuring the food order is made correctly by kitchen staff and looks presentable for guests

Following health code standards with regards to the handling of food

Performing shift duties like delivering racks of cups to the service station, rolling silverware, pre-bussing tables, wiping tables and removing debris and more

Preparing tables for meals by setting up linens, silverware, and glassware, and by removing used or dirty dishes and glasses from tables and counters.

EDUCATION

High School Degree at Ntakke SS 2012

F&B Management certificate at Bright Future in Dubai 2023

Contact this candidate