John C. Ling

*** ****** ***** **

Travelers Rest, SC 29690

adyuqw@r.postjobfree.com

C: 864-***-****

SUMMARY OF QUALIFICATIONS

I have demonstrated leadership, training, and administrative abilities with limited supervision in the military and in the private sector where I continue to develop exceptional communication, interpersonal, organizational, and presentation skills. I thrive under pressure in complex and diverse environments, am proficient with Microsoft Word, Excel, PowerPoint, and Outlook, and have a Secret Clearance from the Department of Defense.

PROFESSIONAL EXPERIENCE

Production Supervisor

Protect Plus Air, LLC – Wellford, SC – October 2018 to Present

•Ensure compliance with company health, safety and environmental standards.

•Work closely with company HSE tech to conduct and document safety training of current employees and new hires to ensure OSHA compliance.

•Enforce 5S standards and implement lean production management through daily gemba walks, analysis of previous 24 hours’ production to identify needed actions to correct problems, and reduce the 7 forms of waste.

•Plan, coordinate and supervise the manufacture of HVAC air filters in a bilingual environment.

•Coordinate labor requirements between differing lines of effort to maximize production in terms of filters produced per labor hour.

•Perform human resources tasks including tracking attendance, performance, and reporting payroll.

Licensed Agent

USHEALTH Advisors – Greenville, SC – January 2018 to October 2018

•Licensed in 12 states to market health coverage products in an inside sales environment.

Army Reserve Staff Officer

US Army – Fort Jackson, SC – October 2014 to June 2018

•Contributed to the Iraqi Army’s successful and ahead-of-schedule liberation of Mosul by coordinating progress between multiple training projects and identifying needed adjustments to campaign plans in a multi-national staff environment.

•Ensured timely scheduling and logistical support for Iraqi Army and National Police units rotating in and out of training over 9 months at sites run by Italian Carabinieri, Danish Army, Spanish Army, and Germany Army commanders.

•Administered and managed the national vetting program to ensure that 100% of Iraqi units receiving US taxpayer-funded financial and material support met Congressionally mandated standards of professional ethics and conduct among Iraqi military and police leaders.

•Planned, resourced, and supervised training programs for 37 assigned Civil Affairs Soldiers to ensure they completed their missions and went home safely.

Commercial Accounts Training Developer

Unisys - Augusta, GA - January 2015 to May 2015

•Developed, presented and tested training programs for on-boarding more than 100 IT customer support staff serving the Whole Foods Market and Kellogg’s accounts.

•Conducted on-boarding training for more than 80 new hires at the Augusta, GA and Salt Lake City, UT service centers.

Operations Leader

U.S. Army - Fort Stewart, GA - January 2008 to September 2014

•Exercised financial oversight of government contracts for locally procured labor and materials valued in excess of $77,000 in Iraq, October 2008 through September 2009.

•Coordinated across multiple layers of military and civilian agencies; and provided quality control for the daily publication of approximately 1500 administrative and operational orders for Combined Joint Task Force-3 in Afghanistan August 2012 through August 2013.

•Trained and developed peer and subordinate staff officers in preparation for and execution of Army training exercises in the United States, Germany, and Korea as their units trained for combat deployments in Iraq and Afghanistan from October 2009 through July 2011.

•Project manager responsible for planning and execution of former Drug Czar and retired General Barry McCaffrey’s visit to Fort Stewart.

•Second in command responsible for day-to-day operations of a 13-member mobile training team in combat in Iraq October 2008 through September 2009 with zero losses of personnel, equipment, and time due to accidents.

•Routinely conducted performance reviews focused on developing subordinates for promotion into positions of greater responsibility and authority.

Civil Affairs Officer

U.S. Army Reserves - Fort Jackson, SC - July 2001 to December 2007

•Developed, implemented, taught and improved a training program to prepare and certify mission leaders operating in 5 developing nations resulting in zero loss of life over 7 months.

•Coordinated humanitarian assistance efforts of multiple international non-governmental organizations, the U.S. Agency for International Development (USAID), the International Committee of the Red Cross (ICRC) and U.S. Army in Ethiopia following the August 2006 flash flood that left 256 dead, 244 missing, and some 10,000 homeless.

•Led a 15-member team of Civil Affairs Army Reservists, Infantry Soldiers from the Guam Army National Guard, and communications specialists from the Navy and Air Force in a 5-month mission to provide humanitarian assistance resulting in the construction of 7 deep water wells, 3 medical clinics, and 1 school.

•Developed, implemented and refined English discussion groups in Ethiopia and Iraq to maximize contact and goodwill with local population and military counterparts while giving them an opportunity to improve their English-speaking skills.

Assistant Warehouse Manager

Florida Schoolbook Depository - Jacksonville, FL - January 1997 to November 2006

•Initiated implementation of RFID barcode scanners into the existing warehouse management system (WMS) to improve accuracy and speed of receiving shipments.

•Responsible for the overall safety, quality and performance improvement of inbound operations departments.

•Coordinated and supervised activities of 3 warehouse departments totaling over 150 workers to maximize cost-effective throughput in a 300,000 square foot warehouse and a separate satellite warehouse of 180,000 square feet.

•Coordinated directly with support staff to reconcile variances between reported and actual on-hand inventories, implement process modernization, and adjust for seasonal labor requirements.

•Streamlined payroll operations from paper-based to digital in order to reduce the time required to process weekly payroll by more than 50%, and to reduce the error rate from 13% to 2%.

•Developed and implemented an OSHA-compliant safety program that led to a 20% reduction of insurance premiums.

•Developed an administrative tracking system in digital spreadsheet form to reduce annual employee turnover from 40% to 17%.

•Developed and implemented a preventive maintenance program to reduce productivity losses and repair costs associated with a fleet of 19 electric reach trucks, 31 motorized pallet jacks, and 24 electric carts.

EDUCATION

Master of Science in Administration – Leadership

Central Michigan University

Bachelor of Science – Human Resources Management

Old Dominion University

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