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Office Assistant Customer Service

Location:
Nederland, TX
Salary:
10+
Posted:
August 11, 2023

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Resume:

Skills

Carey Lowe

PCA

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Receptionist/Office Assistant position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Reliable employee seeking Receptionist/Office Assistant position. Offering excellent communication and good judgment.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Patient services

Excellent

Healthy meal preparation

Excellent

Patient-focused care

Excellent

Filing and data archiving

Excellent

Multi-line phone proficiency

Excellent

Sorting and labeling

Excellent

Scheduling

Excellent

Project planning

Excellent

Mail handling

Excellent

Invoice Processing

Excellent

Bookkeeping

Excellent

Phone 1-409-***-****

E-mail adyupv@r.postjobfree.com

Work History

Food plating and presentation

Excellent

Food preparation and safety

Excellent

Point of Sale (POS) system operation

Excellent

Inventory control and record keeping

Excellent

Staff Scheduling

Excellent

2022-01 - Current PCA

Dearcare Home Health Management, Groves, TX

Planned, prepared and served meals and snacks according to prescribed diets. Ran errands for patients, did shopping and picked up other necessities. Determined specific needs and provided most appropriate level of services for patient well-being.

Recognized and reported abnormalities or changes in patients' health status to case manager.

Scheduled and accompanied clients to medical appointments. Remained alert to problems or health issues of clients and competently responded.

Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.

2021-10 - 2022-01 PCA

Private Residence, Groves, TX

Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.

Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.

Helped patients maintain healthy skin by checking wounds, assessing integrity and bathing bedbound individuals.

Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.

Answered patient assistance calls, assessed needs and offered qualified support.

2018-10 - 2020-04 Office Assistant

ClubHouse Academy, Port Arthur, TX

Provided clerical support, addressing routine and special requirements. Education

Interacted with customers by phone, email or in-person to provide information. Maintained company handbook to outline policies and provide insights to company mission and values.

Developed correspondence letters, memos and emails. Executed record filing system to improve document organization and management.

Completed clerical tasks such as filing, copying and distributing mail. Welcomed office visitors and alerted staff to arrivals of scheduled appointments.

Verified accuracy of business records by consistently updating customer information.

Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.

Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.

Provided ease of access and navigation for important data by compiling, organizing and uploading organizational documents to ProCare database. 2017-10 - 2018-05 Manager

TriCon Inc., Beaumont, TX

Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages. Set schedules for several staff by planning and designating shifts and hours. Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank

Set and enforced performance and service standards to keep consistent, high- quality environment devoted to customer satisfaction. Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.

Verified prepared food met standards for quality and quantity before serving to customers.

Oversaw food preparation and monitored safety protocols. Handled money, balanced tills, processed credit card payment batches and prepared bank deposits, maintaining 100% accuracy. Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.

Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.

Maintained effective supply levels by monitoring and reordering food stock and dry goods.

2003-08 - 2007-04 General Diploma

Port Neches-Groves High School - Port Neches, TX

Software

2008-04 - 2008-04 General Diploma

ParkView Baptist - Sulphur, LA.

Microsoft Word, Excel, ProCare, Zoom, Team

Viewer,Wiser,POS(Point of Sale)



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