Customer Service Administrative Assistant
Resume:
Connie Sherlyne Smith
Everett, WA. *****
Cell phone: 425-***-****
adyukz@r.postjobfree.com
Summary:
Looking for a full-time position. I have a 4-year degree in Administrative Management/Information technology. I have 20 years in retail sales and service and customer services.
EDUCATION:
2- 2012 to 4- 2016
Colorado Springs Technical University On-line. Colorado Springs, CO.
AAHS Healthcare Services
BSHM Healthcare Management / Information Demographics Technology
VOLUNTEER
2- 2012 to 12- 2014
Skagit Valley Hospital, Mount Vernon WA.
Front Desk Reception help people as they need directions to their appointments
Answer phone requiring information on Doctors, Clinics and Resources
Skagit Safe Harbor Free Clinic Stanwood WA.
Intake patient’s Services processing demographics on health issues, diagnoses of illness, insurance and identification, medication list, and administration office support.
EMPLOYMENT:
Worldwide Flight Services
Cargo Service Agent 10/2022 to 03/2023
Seattle WA.
Process cargo to be transported onto a aircraft for transporting.
Office duties as required for processing paper work as for acceptance and shipment status.
Follow all security protocol’s to practice safety of transport of all cargo on the airplane.
Lowes Home Improvement
Customer Service Head Cashier 03/2022 to 09/2022
Mill Creek WA.
Set daily schedule for 12 cashiers.
Act as a backup cashier during busy times.
Offer Lowes reward credit to customers.
Offer customer help with their buying experience.
Blue Flame Heating, Air, Electric
Customer Service Representative 01/9/2022 to 02/14/2022
Call Center closed
First American Title/ Escrow 10/25/21 to 12/25/2021
Administrative Assistant
Lynnwood WA.
Administrative Receptionist
Process Escrow Documents
Answer phone calls
Process payments
Swire Coca Cola
Operations Finance 06-2021 to 09-2021
Bellevue WA.
Administrative Reception
Process purchase office merchandise
Process purchase warehouse and facilities merchandise orders.
Answer multiline phone/route calls.
Sport Clips
Hair Stylist 06-2020 to 02-2021
Woodinville WA.
Opening /Closing Procedures open availability
Service customers with hair cuts in a timely manner.
Answer Phone calls
Sport Clips 7-2017 to 12/2019
Hair Stylist
Edmonds, WA.
Men’s haircut offering stylish updated precision haircuts.
Scalp treatments, product sales
Excellent consulting recommendations for customer satisfaction and return.
Apple One Temp Agency
Bellevue, WA.
Parkside Apartments 2-2017 to 6-2017
Office Administration / Relocation Specialist
Filing, putting packets together for tax credit property.
Communicate thru email, phone and letters for documentation.
Building profiles by faxing, phone, and filed numerical order.
Excel spread sheets to document progression of relocation projects.
As a relocation specialist communication coordination between management and tenants through emails, sending letters out to tenants, answering questions that rise and offering solutions to issue that may arise to the relocation process.
Processing payments to be used to relocate tenants for temporary residency.
UDR Elements Too Leasing 8-2016 to 2-2017
Concierge Department
Tenant services, excellent communications, friendly service attitude, flexible and able to problem solve high volume tenants.
Service package delivery to ensure timely and accurate delivery for tenants.
Work well with supervisors and monitors with a great can do attitude.
Bryham Health Care
Center Representative 4-2016 to 6-2016
Took inbound calls for sick people with health issues.
Processed Medicare, Medicaid payments
Offered Diabetes, Kidney, Colonoscopy care supplies.
Hair Masters- Regis Corporation, Arlington, WA. 2-2015 to 2-2016
Client Service Specialist/Manager
Store operational requirements: auditing sales reports, scheduling, and ordering/merchandising
Maintain store staff: training, coaching and development.
Recommend up-sale promotions on products and services.
Schedule customers for services, while multitasking walk in clientele.
Contact this candidate