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Social Media Customer Service

Location:
Newark, CA
Posted:
August 10, 2023

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Resume:

ME’VEN ZABAT

Newark, CA

408-***-****

adyuio@r.postjobfree.com www.designsbymsz.com

https://www.linkedin.com/in/mevenzabat/

WORK HISTORY

Freelance Graphic Designer

Designsbymsz

**** - *******

■Creatively design, Develop and curate engaging content for social media platforms

■Development, Planning, implementation, monitoring and publishing social media content to increase engagement, brand awareness and online presence.

■Develop creative designs for print and management of production, Specializing in identity, collateral, print advertising, indoor and outdoor advertising, direct mail, web banners

■Creating Art with different media from Traditional to Digital Art

Account Support Specialist/Billing Admin

Universal Site Service

Dec 2022 - January

■Create Proposals, Bids for Account Managers

■Process and execute accurately New, Change and Cancel Jobs for our Customers.

■Relay customer concerns, complaints, requests to managers.

■Run and review operations reports to ensure accuracy.

■Review and run sub reports to ensure accuracy.

■Contact drivers and subs as needed to relay site info or correct invoicing.

■Review Department invoices and organize for managers for review.

Day Program Supervisor

The Mentor Network

CVS Alameda

Dec 2021- Dec 2022

■Oversee, monitor, and coordinate the daily operations of a day program providing services to the individuals.

■Communicate with the staff, serviced individuals, parents, guardians, and team members to ensure that appropriate services and supports are provided, coordinate day program activities consistent with personal support/habilitation plans.

■Maintain monthly budgets and required documentation, complete payroll documentation for all day program employees, and evaluate and order monthly supplies.

■Ensure that day program placement and schedules align with each individual’s requirements.

Job Skills Trainer

The Mentor Network

CVS Tri-Valley

Sept. 2021-November 2021

■Contacts community based employers, as an employment specialist to secure paid employment and volunteer educational opportunities for referred individuals.

■Researches and recommends community employment sites and activities, completes vocational assessments, conducts site evaluations and provides follow up as indicated.

■Conducts career exploration and vocational opportunities by reaching out to employers and matching employer needs with individual’s goals.

■Assists individuals receiving services in searching and interviewing for employment and provides follow-up support to individual clients once placed in a job.

■Provides work adjustment training to assist an employment client to improve work skills, work behaviors, interpersonal skills, and with ethics, to maintain employment.

Direct Support Professional

CVS-Alameda DayProgram 2018-2021

■Responsible for the physical care and support and Assists individuals with their daily living activities

■Maintains a clean, safe, and orderly environment for the individual

■Maintains residents’ records daily in a timely manner and in accordance with company policy and procedures;

Thistlewood Publishing

2012-20019

■Illustrator for children’s book

■First book published June 2012, “If horses had feathers and Pigs could fly”

■Book Cover designs “A dinosaur under my bed”,

■“Sparky, the Rescue Dog”, 2014

■“Sparky Saves the Day”, 2015

Direct Support Professional

Home Instead Senior Care

2011-2014

■Managing behaviors, encouraging engagement, assisting with Activities of Daily Living, keeping seniors safe

■Meal preparation, medication reminders, grocery shopping & errands, light housekeeping, socializing

House Manager/Asst. Administrator

Malama Home

May 2010 – October 2011

■Worked directly with people with developmental disabilities and assisted with their daily activities

■Encourages attitudes and behaviors that enhance community inclusion

■Responsible for ensuring preparation and maintenance of on-going, written consumer notes

■Assisted patients with their medical and dental visits

■Maintained and Organized personal records and medical information

Lead Staff/Asst. Administrator

Marcelo’s Home #3

October 2008 – February 2010

■Worked directly with people with developmental disabilities and assisted them with their daily living activities

■Encouraged positive attitudes and behaviors that enhance community inclusion

■Responsible for ensuring preparation and maintenance of on-going, written consumer notes

■Assisted patients with their medical and dental visits

■Maintained and Organized personal records and medical information

Event Director

City of San Pablo (Philippines) 2004-2008

■Freelance senior designer and consultant at San Pablo City Tourism Council and Cultural Society of San Pablo, Inc., a government assisted marketing agency.

■Developed creative designs for print promotional, informative materials and management of production.

■Stage and Production Design for community events

■Close coordination with Event sponsors, Advertising Agency and Media

Creative Director

Quattro Elementes

2004-2007

■Developed creative designs for print and management of production.

■Managed designers to maintain workflow.

■Projects include print ads, direct mails, packaging design, self-promotional materials, and animation, Collateral for Corporate, Fund-Raising and Special Events

Previously employed as Art Supervisor/Interior Designer with Glico Fun Corporation (1993-1995)

Marketing Manager with Tierra de Oro Hotel Resort and Milmar Distillery ( 1997-2000)

2016 Started a Home-based baked good business named Sugarboxx.

EDUCATION

Assumption College, Philippines Bachelor of Arts, Interior Design, 1993

Platt College, Los Angeles, CA Associate of Arts, Graphic Design, 1996 Most Outstanding Student Graphic Excellence Award

Glendale College, CA Cartooning, Short course, 1997

SKILLS

■Project management

■Creative Design/Desktop publishing

■Illustration/Technical Illustration

■Proficient in Photoshop, Illustrator, Indesign, QuarkXPress, PageMaker, FreeHand, CorelDraw, MS Office Suite, Excel, Social Media “ Facebook, Instagram, Twitter, Pinterest” using Canva, Reevio, Ripl

https://www.facebook.com/life.love.inspirations/

https://www.facebook.com/sugarboxxcalifornia

https://www.instagram.com/designsbymsz/

AFFILIATIONS

Junior Chamber International Philippines, San Pablo Chapter

Local Aids Council, San Pablo City

San Pablo City Tourism Council

Cultural Society of San Pablo City, Inc.

Volunteer Artist- Saint Anne Parish Church, Union City CA

REFERENCES

Booker Thompson Contact # 510-***-****

Larissa Gesmundo Contact # 510-***-****

Edgardo Joven Contact # 925-***-****

Maria Golitzen Contact # 650-***-****



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