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Customer Service Health Solutions

Location:
Boise, ID
Posted:
August 10, 2023

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Resume:

Sandra Sexton

Caldwell, ID *****

adyuic@r.postjobfree.com

+1-208-***-****

Objective:

Dedicated Administrative Support with 8 years of experience at All Care Health Solutions. Proven track record in records management, Medicare regulation, and HIPAA compliance. Skilled in managing clerical staff, training, and implementing efficient documentation systems.

Work Experience:

Clinical Records Director

All Care Health Solutions - Eagle, ID October 2021 to Present

• Review medical records for accuracy and compliance.

• Respond to record requests, maintaining HIPAA compliance.

• Implement efficient tracking and processing of record requests using Excel.

Office Manager

All Care Health Solutions - Eagle, ID May 2016 to October 2021

• Managed clerical staff, delegated responsibilities, and conducted employment reviews.

• Built Excel spreadsheets for accurate document tracking

• Created training manual and schedule for new clerical staff.

Medical Records Clerk

All Care Health Solutions - Eagle, ID July 2015 to May 2016

• Scanned, sorted, and filed medical documents.

• Led the transition to an electronic documentation system.

• Established Sharefile account for appropriate documentation sharing.

Education:

• Associate in Science (AS) in Medical Administration

College of Western Idaho - Boise, ID

• High school diploma

Marsing High School – Marsing, ID

Skills:

• Medical Records Management

• HIPAA Compliance

• EMR Systems

• Microsoft Office Suite

• Team Leadership

• Training and Development

• Problem-solving and Decision-making

• Customer Service



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