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Customer Service Delivery Driver

Location:
Columbiana, AL
Salary:
$15.00/hr
Posted:
August 10, 2023

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Resume:

Laci Hanner

Columbiana, AL *****

adyuhl@r.postjobfree.com

+1-205-***-****

Work Experience

Retail Merchandiser

Acosta - Chelsea, AL

January 2022 to December 2022

• Answer customers' questions about merchandise and advise customers on merchandise selection.

• Take inventory or examine merchandise to identify items to reorder or replenish.

• Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.

• Receive, open, unpack and issue sales floor merchandise.

• Clean display cases, shelves, and aisles.

• Compare merchandise invoices to actual inventory received to ensure that shipments are correct.

• Requisition merchandise from supplier based on available space, on-hand merchandise, customer demand, or advertised specials.

• Stamp, attach, or change price tags on merchandise, referring to the price list.

• Design and set up advertising signs and displays of merchandise on shelves, counters, or tables to attract customers and promote sales.

Merchandiser

CROSSMARK - Jefferson County, AL; Chilton county, AL; Shelby county, AL November 2019 to January 2022

• Take photographs of displays or signage.

• Plan commercial displays to entice and appeal to customers.

• Place prices or descriptive signs on backdrops, fixtures, merchandise, or floor.

• Change or rotate window displays, interior display areas, or signage to reflect changes in inventory or promotion.

• Obtain plans from display designers or display managers and discuss their implementation with clients or supervisors.

• Arrange properties, furniture, merchandise, backdrops, or other accessories, as shown in prepared sketches.

• Construct or assemble displays or display components from fabric, glass, paper, or plastic, using hand tools or woodworking power tools, according to specifications.

• Use computers to produce signage.

• Collaborate with retail managers to build shippers/displays, change/reset endcaps, restock shelves and create new displays.

Assistant Manager

AMERICAN HELPING HANDS - Birmingham, AL

November 2017 to November 2019

• Operate a telephone switchboard to answer, screen, or forward calls, provide information, take messages, or schedule appointments.

• Hear and resolve complaints from customers or the public. Able to explain bills and clarify queries regarding different charges.

• Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.

• File and maintain records.

• Identify, develop, or evaluate marketing strategy, based on knowledge of establishment objectives, market characteristics, and cost and markup factors.

• Up-sold products and packages when applicable

• Use sales forecasting or strategic planning to ensure the sale and profitability of products, lines, or services, analyzing business developments and monitoring market trends.

• Recommend modifications to products, packaging, production processes, or other characteristics to improve the environmental soundness or sustainability of products Education

Associate in Science (AS) in Business Management

Independence University - Remote

2013 to 2015

Skills

• Planograms

• Merchandising

• Gardening

• Pricing

• Store Management Experience

• Retail Sales

• Assistant Manager Experience

• Inventory Control

• Retail Management

• Loss Prevention

• POS

• Computer Skills

• Computer Operation

• Load & Unload

• Cash Handling

• Marketing

• Pallet Jack

• Organizational Skills

• Warehouse Experience

• Time Management

• Microsoft Office

• Management

• Delivery Driver Experience

• Supervising Experience

• Packaging

• Microsoft Powerpoint

• Shipping & Receiving

• Maintenance

• Microsoft Word

• Order Picking

• Freight Experience

Links

https://www.linkedin.com/in/lacihanner

Awards

Presidents List

2014

High GPA in college

Certifications and Licenses

AED Certification

Present

CPR Certification

Present

First Aid Certification

Present

Assessments

Retail customer service — Proficient

August 2022

Responding to customer situations in a retail setting Full results: Proficient

Filing & organization — Proficient

August 2022

Arranging and managing information or materials using a set of rules Full results: Proficient

Attention to detail — Proficient

November 2022

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Business math — Proficient

May 2023

Using basic math to solve problems in a business context Full results: Proficient

Outside sales — Proficient

May 2023

Understanding and responding appropriately in sales scenarios, and performing common sales calculations

Full results: Proficient

Basic computer skills — Proficient

May 2023

Performing basic computer operations and troubleshooting common problems Full results: Proficient

Teamwork: Interpersonal skills — Proficient

May 2023

Responding to challenging team situations at work

Full results: Proficient

Delivery driver — Proficient

May 2023

Interpreting instructions or signs and solving problems Full results: Proficient

Customer service — Proficient

July 2022

Identifying and resolving common customer issues

Full results: Proficient

Customer focus & orientation — Proficient

July 2022

Responding to customer situations with sensitivity Full results: Proficient

Bookkeeping — Proficient

May 2023

Calculating and determining the accuracy of financial data Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



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