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Customer Service Inventory Control

Location:
Randleman, NC
Posted:
August 10, 2023

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Resume:

JIMMY DANIEL STEVENS, JR.

**** ******** ***** *****

RANDLEMAN, NC 27317

336-***-****

EDUCATION

Surry Community College, Mt. Airy, NC 1986

- Mechanics I - Upholstery Repair

- Welding - Auto Body

Company Training

- Insurance Computer Program Training - OHSA Safety Course

EMPLOYMENT HISTORY

King-McKiver Sales Inc.-Greensboro, NC Jan 2018 – July 2023

Parts Sales

-Product sourcing for the lowest part costs to ensure profitability.

-Collaborate with different vendors to ensure timely receipt, billing and returns of inventory through Preferred Data Corp system for all direct to consumer, as well as in house sales.

-Inventory control of parts and supplies

-Shipping and receiving through UPS for inbound and outbound orders.

Kernersville Tire & Diesel – Kernersville, NC Oct 2016 –Dec 2017

Parts Specialist

-Interface with different vendors to ensure timely receipt, billing and returns of inventory through Reynolds & Reynolds system.

-Product sourcing for lowest part costs to ensure profitability.

-Inventory control of parts and supplies

-Backup for management

National Fleet Management – Greensboro, NC Jan 2016 – Oct 2016

Parts Specialist

-Manage parts for 8 technicians while ensuring proper inventory levels.

-Interface with different vendors to ensure timely receipt, billing and returns of inventory through Mitchell Systems

-Ensure proper markup on parts orders for all customers.

-Occasional service writing

-Fork truck certified

Timken – Randleman, NC 2006 – Jan 2016

Plant Associate

-Double disk grinder to make parts flat on both faces.

-CNC machinist by green turning of raw tubing.

-Carburizing metal parts through high temperature furnaces.

Rice Collision Center – Greensboro, NC 2005 – 2006

Service Writer

-Interface with insurance companies and customers to ensure cost effective and satisfactory car body repairs.

-Establish repair estimates through ADP and Pathway systems.

-Interface with wrecker companies, car rental agencies and customers to schedule repair contracts through energized customer service policies.

-Supplement Collections from insurance companies and customers for services rendered.

Whites International Trucking – Greensboro, NC 2003 - 2004

Body Shop Manager

-Manage four technicians for repairs of heavy-duty trucks to ensure customer satisfaction and timely service.

-Maintain and approve all timecards, vacations and sick time.

-Conduct annual review with employees and decide pay increases.

-Writing of estimates for internal and external customers through Truck Est. software.

-Interface with wrecker companies, insurance companies and customers to schedule repair contracts through energized customer service policies.

-Maintaining accuracy of the estimates to ensure cost effectiveness as well as profitable business for the company.

-Inventory control of the body shop supplies and materials.

-Ensure the shop meets Government Safety requirements for employees and customers.

-Quality control engineer.

Flow Lexus – Kernersville, NC 2001 - 2003

Certified Parts Specialist

-Internal and External Customer Counter and Wholesale purchases through the Reynolds and Reynolds computer database.

-Provide assistance to Sales with Car Purchases through expertise of supplies to enhance car packages with Toyota certified training.

-Purchase and maintain inventory control of parts materials and supplies.

-Interface with the Service Department to provide complete customer satisfaction.

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REFERENCES AVAILABLE UPON REQUEST



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