Erin Berumen
Victorville, CA *****
****************@***********.***
Motivated Store Manager with two years of experience in leading all aspects of retail operations including shrink,
customer retention, visual merchandising, and inventory management. Communicates objectives and visions
clearly to department manager and drives performance by building customer loyalty. Able to train, mentor, and
develop promising staff into effective leaders.
Authorized to work in the US for any employer
Work Experience
Lumper
Keystone Capital Humano - Fontana, CA
February 2021 to November 2021
• Cleaned up warehouse
• Loaded and unloaded product off trucks in a timely manner
• Shrink wrap pallets
• Used pallet jack to transport products to the floor. Sorter
ZARA WAREHOUSE - Rialto, CA
December 2020 to April 2021
Sorted orders and scanned to make sure order was accurate before sending it out for shipping. Manager
Shell
August 2015 to February 2020
Maintained an onsite presence to ensure the operations team met all company operational standards. Managed the performance of team members, conducted performance appraisals, and managed promotion recommendations.
Managed an inventory of supplies and tools to stay ready for any maintenance or repair need. Maintained equipment such as the fuel pumps and any problems inside the store with regular preventive maintenance.
Worked with suppliers to expedite deliveries and coordinate the distribution of supplies to achieve production targets.
Compiled maintenance records, shipping documentation and other files to keep records current. Incorporated new information into the updated schedules, including design changes, material shortages and other roadblocks.
Consulted with customers to understand their desires and suggest the best products to meet their needs. Continuously classified and filed records to keep the system efficient and all information organized. Reviewed the incoming orders and assigned work to the Cashiers to maintain a demanding schedule. Minimized loss by watching for and recognizing security risks and active theft. Helped customers find desired items and sizes by closely supporting each person throughout the buying process.
Maintained revenue by a racting customers with a active sales displays. Quickly connected with each customer to offer assistance and promote products. Inventoried merchandise everyday and investigated discrepancies to keep an accurate count of each product type.
Encouraged customers to sign up for warranties and additional services, consistently exceeding quotas for add-on sales.
Completed multiple resets per day to keep merchandise well-organized and presentable. Mentored many entry-level associates to achieve leadership positions and quickly became a leadership trainer for new store managers.
Built relationships with vendors and monitored supply chain to spot and correct deficiencies. Increased employee job satisfaction with hands-on, motivational approaches. Maintained accurate
Skills & Specialization
Inventory Control, Time Management, Preventive Maintenance, Pumps, Cost Control, Satisfaction, Budgeting,
Operations, Inventory
Education
High School Diploma in performing arts
Silverado High School - Victorville, CA
August 1998 to June 2000
Skills
• Budgeting
• Project Management
• Team Management
• Excel
• Money Management
• Accounting
• Cash Handling
• Customer Service
• Computer Skills
• Data Entry
• Inventory Control
• Interviewing
• Leadership Experience
• Microsoft Outlook
• Microsoft Office
• Microsoft Word
• Retail Management
• Retail Sales
• Supervising Experience
• Sales Experience
• Time Management
• Upselling
• Store Management Experience
• Management
• Merchandising
• Strategic Planning
• Recruiting
• English
• Leadership
• Pallet Jack
• Load & Unload
• Pricing
• Warehouse Experience
Languages
• English - Expert