RASSIL KH. AWAD

Mobile: 786-***-****

E-mail: adyue5@r.postjobfree.com

***** ******* ***,***** ***** Beach,FL 33160

SUMMARY OF QUALIFICATIONS

A result driven & competent professional offering 17 years international experience in the MENA region & Gulf Air, United States Of America Across various. Levels in areas of, Sr.Admin Assistant, recruiting & PR With allover responsibility for the profitability & growth in the target segments. Seeking a challenging senior level Managerial Assignment in a firm of repute, utilize skills & abilities to contribute to organization development

Key Skills Set:

Proven leadership & inter-personal skills.

Strong analytical skills &ability to work with complex business issues& demanding time-lines

Outstanding ability interact with individuals in all levels on organizations.

Multi –versed manager with strong ability to manage operations with diverse & demanding goals

A proven record in HR, Administration,

Adroit in achieving targets in all areas of work and developing excellent work standards.

Acknowledged by senior management as dedicated employee & an inspiring team player,

Experience with flair for problem solving using creativity and ingenuity.

Demonstrated ability in implementing customer retention programs with ability to delight customers

Proficiency in organizing conferences, festivals, workshops and travel logistics

Superior performance repeatedly recognized through challenging assignment.

Adept in ensuring that all operational activities are in accordance with service processes & procedures & contributing substantially to the profitability & development of the organization.

Motivating the team, leading by example and delivering results as per set objectives.

Possess excellent communication skills with ability to work efficiently under pressure & multi task in demanding work environments & meeting deadlines.

PROFESSIONAL EXPEREINCE

Brokers & Agent Adviser Insurance Agency North Miami,FL (2015- till now)

As HR Administrator -

Job Profile:

Performs customer service functions by answering employee, requests and questions to the best of her/his knowledge.

Assists conducting benefits enrollment for new, employees and creates a report every two weeks of new eligible employees. Assists creating New Hire packages and benefits packages. Verifies I-9 doc& maintains books current. Reconciles the benefits statements.

Conducts audits of various payroll, benefits or other HR programs and recommends any corrective.

Ensures job descriptions, postings adequately represent and appropriately market the talent needs

Supports the staffing needs by utilizing passive and active recruiting tactics inclusive of, but not limited to: job postings, social media, networking, job fairs, and industry trade association affiliations. Expands talent pool search to include broader and more diverse candidate pools. Actively recruits for talent capacity that can address future needs.

Professionally represents values and culture through all marketing, communication and correspondence with potential candidates. Markets and sells the Employer Brand.

Pre-screens candidates using consistent interviewing technique; sets

up interviews and assist Hiring Managers with behavioral screening questions. Provides assistance with face-to-face interviews for key positions and coordinates the completion of assessments and reference checks. Provides ongoing communication with candidate through recruitment and selection process. Participates in the final recommendation for hiring.

Evaluates and improves upon assessments used during selection process.

In collaboration with Hiring Manager and HR team, discusses compensation for candidate and provides written offer letter for Hiring Manager to present.

Establishes efficient background checks processes (including drug screen) and follows through with Hiring Manager, documenting progress in applicant tracking system.

Tracks and reports on effective hiring sources, time to hire, and

Tracks and reports on effective hiring sources, time to hire, and recruiting costs using the applicant tracking system. Leverages the applicant tracking system to organize and streamline the recruiting process (e.g., schedule interviews, establish notes, communicate with prior candidates, etc.)

Proactively manages the seasonal hiring for summer season.

Markets, sells and tracks results from Employee Referral program.

Establishes and ongoing talent pipeline through employee referrals, targeted candidates, and various networking activities.

Maintains recruiting documentation and files in compliance with state and federal regulations.

Serves as the local HR contact for various employee relations and HR administrative needs

The Honorary Consulate of Republic Of Mauritius,

As Sr. Administrative Assistant + PR Manager (2012- 2015)

Job Profile:

Manage the Embassy’s public diplomacy program in a timely, effective and resource-maximizing manner respond to a broad range of information requests maintain and organize public affairs resource materials develop and implement post’s public diplomacy program. Develop and maintain an extensive network of contacts in the arts and cultural sector.

Manage the Embassy website and social media strategy. Assist to develop media strategies, including for specific events/visits. Assist in planning for Embassy functions and receptions. Establish and maintain a network of contacts in the media in order to promote interests. Act as media liaison officer during visits by Ministers or other senior officials, as required. Organize press conferences and draft press releases as required. Organize programs for visits to Republic Of Mauritius for embassy staff and visitors. Conduct targeted research on a range of political and economic issues in Mauritius. Superb writing, analytical and problem-solving skills. Must have a pleasant demeanor, resourceful,

Knowledge of principles and practices of Embassy, planning, records management and general administration.

Ability to communicate effectively and properly. Ability to operate standard office equipment, including but not limited to, computers, telephone systems, copiers etc. Ability to follow oral and written instructions. Provide job candidates to our customers by screening, interviewing, and testing applicants; notifying existing staff of internal opportunities; maintaining personnel records; obtaining temporary staff from agencies. Orient new employees by providing orientation information packets; reviewing company policies; gathering payroll information; explaining and obtaining signatures for benefit programs. Document human resources actions by completing forms, reports, logs, and records.

Updates job knowledge by participating in educational opportunities; reading professional publications.

Provides back-up for human resources department and organization mission by completing related results as needed.

Audi Bank (2007-2012)

As Senior Admin Assistant \ Office Manager

Job Profile:

Support senior managers and executives with daily clerical tasks

Plan meetings and take detailed minutes

Answer phone calls, provide information to callers or connect callers to appropriate people

Schedule appointments and update calendar

Make travel arrangements and reservations for senior managers

Compose and type regular correspondence, like invitations and informative material

Develop and maintain a filing system

Create spreadsheets and presentations

Provide statistical and budget reports

Greet and provide general support to visitors

Develop, implement and improve office policies and procedure

JHCP Project under USAID Sponsored By Johns Hopkins (2003-2007)

Job Profile:

As Administrator Assistant,

Provides back-up for human resources department and organization mission by completing related results as needed.

Assistant manager for all activities within the Johns Hopkins University Press Fulfillment division including order processing, distribution, and collections. This includes monitoring transactions in the system, training, scheduling, and managing the workload with the assistance of the Customer Service Coordinator.

Insure that standards of service for customers and clients are met. Manage 10 order processing employees and make hiring, evaluation, pay, and disciplinary recommendations to senior management of the division.

Support departments, understanding the business as a whole, and providing assistance when needed.

Primary liaison for wholesalers, retailers, libraries, individual customers, and internal management regarding all aspects of Hopkins Fulfillment Service activities. Work with IT Specialist to continually upgrade reporting and supportive services for clients. Liaison with our distribution partner, Maple Vail, as needed.

With the assistance of JHUP IT personnel and staff, support the implementation of new client presses to the division. Communicate with clients, vendors, and staffers in a professional manner.

Marriott Hotel.

As Administrative Officer (2000–2003)

Job Profile:

A guest relations officer gives each guest a personal recognition. This could be in a form of memorizing names of the customers or addressing them with the correct salutations,." Although a GRO would not be able to memorize the names of all the hotel guests at a given time, he should remember a hotel guest's name after two transactions. A GRO meets and greets arriving guests and bids them farewell as they leave. He reviews the arrival list daily and assists in preparing and distributing welcome amenities. GROs escort VIPs to their rooms and check them in before their arrival. A GRO attends promptly to customers' inquiries and assists them with their needs. When it comes to complaints, he allows guests to speak first and then provides solutions to their issues or concerns. He logs the day's activities in a logbook to ensure that the next person on duty is familiar with everything that needs extra attention. A guest relations officer should always be present in the hotel lobby and should maintain proper decorum at all times. He should respond quickly to calls in case he is not at his post. He also promotes all the facilities of the hotel and knows the surrounding areas when asked for directions. A GRO should also be familiar with the best places to tour, shop and dine.

Professional Advancement Certificates

TRAINING HOSTRY

Attended a 7 months Executive Management Training Program- Guest Service-associations with four Modules under USAID / Siyaha Jordan Guest Service, in Amman, Jordan (2006)

Attended certificate program on membership development & member’s time management program.

Undergone certification on Public Policy Advocacy: PMP certified Member.

Underwent certification program on awareness & communication: Business Planning Process Program

Completed training courses on presentation & communication skills.

EDUCATIONAL QUALIFICATIONS

University of Miami

Human Resource Management (HRM)

Bachelor’s Degree in Business Administration Major MIS from the AUC (1997-2000)

IGCSE from RAGAC English School Cairo, Egypt (1996)

PERSONAL PARTIULARS

Language Proficiency: English & French

Computer Literacy: Expert in Windows M.S Office (Word, Excel, Power point) -Programming Languages

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