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Patient Care Quality Management

Location:
Mumbai, Maharashtra, India
Posted:
August 10, 2023

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Resume:

Dr. Mohita Chandra

M.B.B.S., PGDHHM, MBA ( Hospital & Health Administration), CERTIFIED IN SIX SIGMA & LEAN MANAGEMENT

+91-995******* +91-981******* adyud8@r.postjobfree.com Mumbai, Maharashtra www.linkedin.com/in/dr-mohitachandra

Receiver of Times healthcare leadership awards in various fields of healthcare. Goal-driven, compassionate, and accountable professional with more than 27 years of experience in multi-specialty, tertiary care, and quaternary care hospital settings. Adaptable administrator, accustomed to the integration of new healthcare delivery systems, and restructuring of processes to meet increasingly complex regulatory environments. Ability to maintain a healthy and productive relationship with all stakeholders. Well-versed with quality management systems. AREA OF EXCELLENCE

1. Overall clinical governance to ensure clinical teams have standardized clinical protocols and pathways for patient care.

2. Clinical capability building by onboarding appropriate talent and by nurturing the in-house talents and providing platforms for career progression.

3. Monitoring clinical outcomes against pre-defined tangible parameters. 4. Quality management by ensuring best practices as per national and international norms and dynamically evolving to patient needs.

5. Service excellence by providing end-to-end multidisciplinary care to patients under one roof. 6. Growth to ensure design plan and develop expansion of departments to ensure best option treatment for the patients. 7. Finance contribution by defining and developing annual operational plans. 8. Digitization to reduce manual interference in clinical processes. 9. Innovation and research by encouraging clinicians for research and trials. WORK EXPERIENCE 27 YEARS

DIRECTOR MEDICAL SERVICES

SIR HN RELIANCE FOUNDATION HOSPITAL 2020 - PRESENT

● Heading medical services at HN reliance foundation a quaternary care hospital equipped with state-of-the-art healthcare facilities.

● Effectively managing the day-to-day functioning of the hospital and various departments.

● Ensuring the integration of evidence-based practices in line with international quality norms and practices. MEDICAL SUPERINTENDENT

MAX SUPER SPECIALITY HOSPITAL 2015 – 2020

● Design and implement effective clinical practices and policies.

● To ensure statutory and statistical compliance on a regular basis.

● To ensure compliance of service quality process and proper patient safety measures. GROUP MEDICAL SUPERINTENDENT

CENTRE FOR SIGHT HOSPITAL, a leading chain of eye care hospitals 2010 – 2015

● Overall leadership of various centers in and around Delhi NCR and northern India.

● Ensuring quality assurance by monitoring laid down policies and procedures. MEDICAL SUPERINTENDENT

METRO GROUP OF HOSPITAL 2004 – 2009

● Inter-hospital coordination of various departments.

● To ensure operational efficiency by monitoring defined departmental integrators. DEPUTY MEDICAL SUPERINTENDENT

KAILASH GROUP OF HOSPITALS 1998 - 2004

● Overlooking entire patient care and scheduling patient counseling.

● Coordination with various services within the hospital.

● Coordinating with critical care patients and trauma centers. ASSISTANT HOSPITAL ADMINISTRATOR

SRI RAM SINGH HOSPITAL AND HEART INSTITUTE 1995-1998

● Responsible for day-to-day operations.

● General administration and vendor development.

● Human resource management.

● Documentation of administrative policies and procedures. AWARDS AND ACHIEVEMENTS

1. Nutrition Stewardship: A Stewardship Approach

Leading to Reduced Calorie Deficit & ICU

Mortality Rate

2. Ventilator Pathway: Clinical Pathway as An

Emerging Tool for Quality Improvement

3. FCOT: Tackling First Case On-Time (FCOT) a

Win-Win for Patients, Surgeons & Organization

4. Healing hands award, 2017 Forum- Max Annual

Day

5. In international annual conference won oral paper presentation Forum- CAHOCON, 2017

6. Khushi Award Forum- Max Annual Day

7. Lean and Six Sigma approach in dietetics and food

& beverage Max Excellence Day

8. Dhruv Award Forum- Max Annual Day

9. Sevabhav Award Forum- Max Annual Day

10. AHPI Awards 2017-18 forum- AHPI award

Languages Known - English, Hindi, Marathi, Persian DOB- 06.03. 1969



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