Human Resources and Benefits Administration

Terryln D. Small

Brunswick, GA ***** 912-***-**** *********@*******.*** Linkedin

Professional Summary

Experienced Benefits Administrator with demonstrated accomplishments in working with providers, setting up plans, and coordinating enrollments. Solid understanding of documentation, recordkeeping, and compliance requirements. Experience with Talent Acquisition and employment laws. Highly experienced in pension plan administration. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Skills

Customer Service Experience 15 +years

Presentations and public speaking

Microsoft Office

Leadership

Project planning

Conflict resolution

Multitasking

Human Resources Management (HRMS)

Training – Policies, EAP, Orientation & Seminars

Recruitment and Onboarding

Benefits interpretation

Pension Plan Administration

Wellness Champion

Payroll

Work History

Benefits Administrator, HR Generalist II, III, IV, 11/2004 - 06/2023

Glynn County Board of Commissioners – Brunswick, Georgia

Developed and administered a full comprehensive benefits package for 800 + employees.

Generated saving of $500,00 by working closely with the Broker to reduce pharmacy costs, resulting in savings of $500,000.

Reduced medical claims by 50-60% by playing an integral role in the implementation of the Glynn County Employee Wellness Center.

Conducted new hire benefits onboarding presentations for all new hires.

Facilitated retirement seminars, retirement meetings and provided pension calculations for retiring and vested term employees.

TERRYLN D. SMALL Page 2

Human Resources Assistant II, 07/1994 - 11/2004

College Of Coastal Georgia – Brunswick, GA

Provided excellent customer service to new hires throughout interviewing and hiring process.

Screened applicant resumes and coordinated both phone and in-person interviews.

Organized new employee orientation schedules for new hires.

Facilitated disciplinary actions and performance review issues in the absence of the Director.

Maintained data entry and maintenance of PeopleSoft HRMS and Faculty Information System.

Word Processor, 1/1994 – 6/1994

DeLoach, Stewart & Company, C.P.A., Brunswick, GA

Typed tax letters, financial statements, proposals, arrangement, and representation letters for assigned partner.

Assembled individual, corporate, and partnership income tax returns.

Filed income tax returns, financial information, and permanent files for clients using the Tickler filing system.

Education

Master of Science: Adult Education/Leadership, 05/2019

Troy University - Troy, AL

Bachelor of Science: Psychology/Business Administration, 07/2013

College of Coastal Georgia - Brunswick, GA

Associate of Science: Sociology, 12/2005

College of Coastal Georgia - Brunswick, GA

Affiliations

Leadership Glynn 2023 Graduate

Local Government Management Development Certificate /Carl Vinson Institute

Society of Human Resource Management

Preparation for PHR/SPHR Certification/Valdosta University

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