Customer Service Sales Manager
Resume:
Mark Howard
Sales Professional
Waco, TX *****
**********@*****.***
Motivated sales professional offering 40 years of progressive Management experience. Highly results- oriented and energetic with unsurpassed interpersonal and communication strengths. Productive, hardworking and known for consistent stellar performance against target sales goals and customer service expectations.
Work Experience
Sales Associate
Richard Karr Motors - Waco, TX
May 2015 to August 2019
Evaluated inventory and delivery needs, optimizing strategies to meet customer demands. Internet Sales Manager
Stewart Automotive - San Francisco, CA
February 2007 to February 2015
Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions.
General Sales Manager
Gullo Mazda - Conroe, TX
May 2000 to July 2005
Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
New Car Sales Manager
Streater-Smith Honda - Conroe, TX
April 1989 to January 2005
Negotiated vehicle prices and secure financing for customers Evaluated vehicles before final pickup to check for damage and completed delivery tasks Used Car Sales Manager
Russel & Smith Ford - Houston, TX
January 1981 to March 1989
Mentored 10-member sales team in applying effective sales techniques and delivering top-notch customer service.15
Mentored 10-member sales team in applying effective sales techniques and delivering top-notch customer service.
Education
High School Diploma
Waltrip High School - Houston, TX
Skills
• Time management
• Coaching
• Mentoring
• Sales Management
• Negotiation
• Management
• Customer service
Awards
GM Council of Leadership
December 1991
GM Council of Leadership. 3 years in a row
Groups
Master Mason. 3rd degree. 32nd degree Scottish Rite Mason February 1981 to Present
Additional Information
Skills
Sales processes Sales expertise
Coaching and mentoring Written and oral communication skills Superb time management
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