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Customer Service Data Entry

Location:
Queens, NY
Posted:
August 10, 2023

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Resume:

Jessibell Mueses

347-***-****

adyub7@r.postjobfree.com

Authorized to work in the US for any employer & Willing to relocate anywhere

Work Experience: Phlebotomist

●Kingsbrook Jewish Medical Center

April 2018 to Present

Identified patient

Work in the emergency room

Work in CCU/ICU

Fast pace

Identify draw Send blood specimen to the lab

Perform blood collections by venipuncture and capillary techniques for all age groups

Collect specimens for drug screens, paternity tests, alcohol tests etc.

Perform data entry of patient information in an accurate and timely manner

Process billing information and collect payments when required

Prepare all collected specimens for testing and analysis

Maintain patient and specimen information logs

Provide superior customer service to all patients

Administrative and clerical duties as necessary

Travel to additional sites when needed

Phlebotomist

●Metropolitan Correctional Facility - New York, NY

February 2018 to Present

Testing inmates on daily bases phlebotomist, lab tech, ekg tech and covid-19 tester

• Serves as a Work Leader of subordinate personnel performing phlebotomy and specimen processing duties.

• Prepares daily schedules of duty stations and monitors attendance of employees, revising schedules as needed to ensure maximum coverage of the Phlebotomy and Processing stations.

• Coordinates with the Phlebotomy Supervisor to assure formal orientation, training and competency programs are developed and carried out as required.

• Performing venipunctures associated with tolerance tests, time tests, "stat" tests, and routine requests throughout the Hospital.

• Utilizing patient identification methods.

• Providing customer service for those utilizing the laboratory services.

• Processing and accessioning in laboratory orders through VISTA.

• Answering telephones and referring unanswered questions to the appropriate source for correct information/assistance.

• Processing blood, urine, and other body fluid specimens as necessary for testing.

• Performing centrifugation, aliquoting, and determination of acceptable specimens and

• Performing other related duties as assigned.

Phlebotomist/COVID Swabber

●Northwell Health - Rego Park, NY

December 2021 to March 2022

Verified request and patient information. Draws blood from adult, pediatric and/or infant patients and processes specimens following established procedures and techniques. Follows in-process quality control procedures. Maintains related records.

Responsibilities Include:

• Verifies request, patient and specimen information.

• Draws blood from adult, pediatric and/or infant patients and processes specimens following established procedures and techniques.

• Follows in-process quality control procedures. Maintains related records.

• Remains aware of patient emotional/physiological condition and reports abnormal conditions to the proper people.

• Performs related duties, as required.

Phlebotomist

●Brooklyn Plaza Medical Center - Brooklyn, NY

May 2016 to September 2017

• Brief patients about sample drawing and testing procedures

• Collected, labeled and processed patient specimens for testing

• Handled patient communication and answered questions

• Followed laboratory procedures and health department guidelines for specimen collection and handling

• Utilize relevant containers and transport media for every test

• Strictly adhere to infection control and OSHA Blood Borne Pathogen guidelines

• Prepared relevant reports and delivery in timely manner to authorized personnel

• Maintained computerized records

• Resolved trouble-shoot outstanding collections

• Prepared blood samples for testing, disposal, and shipping

• Entered manual and computer records associated with testing

• Proficient in completion of various laboratory procedures including finger stick glucose,

HIV, STD, pregnancy, dipsticks and urinalysis testing

• Proficient in Pediatric laboratory procedures including bilirubin test, in-house lead, hemoglobin and streptococcus throat testing

• Centrifuged & appropriately prepared all laboratory specimen and requisitions for outside

Courier

• Performed EKG's upon nurses and doctors' requests



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