Customer Service Billing Representative
Resume:
Professional customer service and billing representative. Forward thinking and reliable individual with a strong work ethic. Knowledge of billing systems, medical and behavioral health terminology, and insurance providers, including Medicare and Medicaid.
Billing Representative Bright Harbor Healthcare Bayville, NJ
October 2014 — Present
Contacts insurance companies to verify client eligibility and follow up with denied claims
Prepares and submits claims to various insurance companies both on paper and electronically
Reviews accounts with clients to resolve outstanding balances
Collaborate with primary care provider to ensure accurate coding and billing
Maintain an organized, efficient and professional environment in compliance with HIPPA
Assistant Supervisor of Client Accounts Federation Employment and Guidance Services
November 1999 — April 2006
Analyzed private insurance and managed care account receivables
Posted payments and denials after commercial insurance carrier reviews
Supervises and assists staff in the performance of their duties
Client Account Specialist Federation Employment and Guidance Services
December 1994 — November 1999
Assured accurate billing was submitted to appropriate Medicaid personnel
Performed billing tasks for client attendance
Reviewed Medicaid and third-party insurance denial remittance for programs
Administrative and Clerical Support, Communication, Customer Relations, Microsoft Office (Word, Excel, Outlook), Organization, Time Management, Typing, Netsmart Software
Hunter College New York, New York
May 2003
Bachelor of Arts in Sociology/Psychology
SUMMARY
WORK HISTORY
SKILLS & ABILITIES
EDUCATION
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