Customer Service Patient Access

APRIL BEAVERS

BEAVER, OHIO · 740-***-****

*************@******.***

Patient Access Representative with 5 years of experience in billing, collections, insurance verification, and medical records. Ability to understand and become knowledgeable of Release of Information standards, policies and procedures, and HIPAA regulations. Exhibits strong leadership, decision making, and organizational skills, with a proven ability to work efficiently and professionally under pressure in a fast-paced, team oriented or self-directed environment and demonstrates the ability and willingness to adapt to special circumstances. EXPERIENCE

FEBRUARY 2018 – NOVEMBER 2022

PATIENT ACCESS REPRESENTATIVE, ADENA HEALTH SYSTEMS EDUCATION

MAY 1991

HIGH SCHOOL DIPLOMA, EASTERN HIGH SCHOOL

SKILLS

Meditech eMR

EcW eMR

Patient Education

Registration and Scheduling

Customer Service

Verbal and Written Communication

Patient Confidentiality and Data Security

Insurance Company Knowledgeable

Administrative and Office Support

Caring and Empathetic

Communicating to Patients and Families

Relationship Building

Payment Processing

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