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Administrative Assistant Front Desk

Location:
Stone Mountain, GA
Posted:
August 11, 2023

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Resume:

JACQUELINE J. FOSTER

**** ******** *****

Stone Mountain, Georgia 30087-6600

Primary Cell Number: 470-***-****

Or Secondary: 404-***-****

Email: adyu5i@r.postjobfree.com

OBJECTIVE: To obtain a position that has potential growth according to the company's needs. WORK EXPERIENCE:

Hyperbaric Research & Treatment Center/A & C Medicine, LLC, Lilburn, GA. Administrative Assistant - October 2009 to January 2010 Greet patients and agency visitors; direct all people to the appropriate location and services; be Courteous, polite and helpful to the public and clients at all times when representing Hyperbaric Research & Treatment Center. Respect and maintain privacy and dignity of agency clients; assure client confidentiality at all times. Provide efficient and professional telephone services; transfer calls according to established protocols. Register patients according to agency protocols. Determine the financial status of patients and their eligibility for Hyperbaric Research & TX Center services; assist patients in accurately completing appropriate forms, and document all information according to Hyperbaric Research & TX Center protocols. Schedule appointments for patients according to established procedures. Collect and post fees according to protocols; prepare and balance daily financial registers and submit all forms and fees to the fiscal department. Maintain and report statistics as required. Maintain forms and office supplies required for front desk activities. Secure the building at the close of each working day; turn off or unplug appliances and machines according to agency protocols and lock all entrances. Assure the readiness of the reception area for each working day; open the building at the designated time and have all front desk activities fully operational at the start of business hours. Participate in staff and educational meetings.

The Potter’s House Family & Children Treatment Center, Stone Mountain, GA. Administrative Assistant - July 2009 to October 2009 Greet consumers and agency visitors; direct all people to the appropriate location and services; be Courteous, polite and helpful to the public and clients at all times when representing The Potter’s House Family & Children Treatment Center. Respect and maintain privacy and dignity of agency consumers; assure consumer confidentiality at all times. Provide efficient and professional telephone services; transfer calls according to established protocols. Register consumers according to agency protocols. Determine the financial status of consumers and their eligibility for The Potter’s House Family & TX Center services; assist consumers in accurately completing appropriate forms, and document all information according to Hyperbaric Research & TX Center protocols. Schedule appointments for consumers according to established procedures. Maintain and report statistics as required. Maintain forms and office supplies required for front desk activities. Secure the building at the close of each working day; turn off or unplug appliances and machines according to agency protocols and lock all entrances. Assure the readiness of the reception area for each working day; open the building at the designated time and have all front desk activities fully operational at the start of business hours. Creates and revises systems and procedures by analyzing operating practices, record keeping systems, forms control, office layout, and personnel requirements; implementing changes. Resolves administrative problems by coordinating preparation of reports, analyzing data, and identifying solutions. Ensures operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques. Provides information by answering questions and requests. Completes operational requirements by scheduling and assigning administrative projects; expediting work results. Contributes to team effort by accomplishing related results as needed. Participate in staff and educational meetings. Atlantic Southeast Airlines, Inc., Atlanta, GA.

Audit Analyst/SIDA – Team Members Services/Airport, February 2007 to October 2008 Responsible for assisting the Director and Regional Manager of Customer Service, TMS Manager, Supervisors & various personnel in our Airport Operation department with various tasks. The responsibilities will include assisting the Team Members Services department with processing SIDA badge renewals, team members parking medallions issuance for both Lot 3 & Camp Creek parking locations. Assist the training departments with preparing “new hire” packets for our personnel such as pilots, flight attendants, station agents, ramp agents, cabin service agents, and maintenance agents for scheduled orientations. Conduct testing that will cover both the SIDA and/or Airport Operations Division Drivers training. Maintain & process accurate personnel information for team members requesting to apply for custom seals for their required job duties in various zones assigned. Assist team members with information of personnel contact needed from our General Office. Continue to maintain accurate records (monthly) for the purpose of audits – for parking, custom and SIDA badge for our (term) team members. Keep accurate record of various ASA management personnel who are requesting to escort unbadged individuals into the SIDA or Sterile areas at H-JAIA. These individuals are issued“E” stickers for this purpose only. Prepare sponsorship letters for Contractors assigned to Atlantic Southeast Airlines, Inc. Atlantic Southeast Airlines, Inc., Atlanta, GA.

Rewards & Recognition Analyst - May 2004 to February, 2007 Responsible for assisting the RRD Manager with the relocation process for the ASA DFW/SLC team members such as pilots, flight attendants, station agents, mechanics, etc. Maintain accurate mailing addresses of our ASA team members so that both Award of Excellence congrats & thank you cards are mailed out daily. Prepare UPS/FedEx shipment labels and packages that consist of various ASA items to be mailed out to team members and field stations weekly/monthly. * Please see attachments.

Training Mentor, Gate & Ticket Agent, June 1998 to April 2004 Responsible for on the job training of newly hired customer service team members. Assist the supervisor and training mentor staff with recurrent training of current team members and conducting local training workshops. Assist as a mentor hand on experience in all phases of customer service operation, including service for other DCI carriers. Typing, filing, input computer data & copying documentation for distribution and maintaining updated weekly mentor log sheets. Perform other duties as assigned.

American Transitional Care – Northside, Atlanta, GA. Administrative Assistant, March 1997 to June 1998

Assist the Director of Performance Improvement & Infection Control for the facility that consists of Long & Short Term Care Residents. Responsible for maintaining updated Employee Records, typing, filing, input computer data & copying documentation for distribution. Atlanta Housing Authorities, Atlanta, GA.

Intake Specialist, June 1996 to February 1997

Responsibilities consist of the admissions and placement of applicants for housing assistance in accordance with HUD regulations for Section 8 Housing. Obtain documentation and files to determine eligibility and ineligibility and communicate results to applicants. Compile applicant waiting list using HUD and Authority criteria; prepare case records and waiting list statistics; enter applicant and waiting list data in an automated system. Administrative Clerk II & Housing Inspections Clerk, April 1995 to June 1996 Assist at the front desk with clients, such as landlords and tenants that have scheduled appointments with their Housing Advisors, Intake Specialist or Management. Process security deposits and request for inspection forms. Report to the Housing Inspection Manager. Maintain Section 8 Owner’s files on a daily basis, input of assigned status reports and transactions on the computer, auditing of Rent Certification documents prior to review by supervisor. Distribute general information to owners and/or residents regarding processing of Housing Assistance Payment documents. Produce property listings and Office Procedures upon request. Preparation of authorized status reports for Department of Family and Children’s Services documents, correspondence reports, contracts, certificates, vouchers, data entry and other assignments. Perform other duties as assigned.

ProStaff Personnel Services, Atlanta, GA.

Executive Assistant & Word Processor, September 1993 to April 1995

~Holiday Inn Worldwide Headquarters Office

~GTE

~Sprint

~Bell South Mobility & Bell South Treasury Department

~Lennar Partners Law Office

~Georgia Lottery Sales & Marketing

~Georgia Department of Human Resources

*Commendations received from Management listed above. Rockwell International & Space Systems Division, Downey, CA. Senior Secretary and Software Support Systems, June 1990 to July 1993 Assist managers with numerous functions, such as maintaining updated employee records. Assist with travel arrangements for both managers and employees through the American Express Travel Agency, typing, filing, copying company documents for distribution. Assist management with flextime master and vacation schedules for all employees. Provide backup support for directors, functional and cost accounting managers with various tasks. Victor Temporary Services, Long Beach, CA.

Secretary, November 1989 to June 1990

Assisted and utilized secretarial skills at Rockwell International in the department of Software Engineering. My temporary contract expired after Rockwell International hired me permanently for a Secretary’s position.

Field sheer Inc., Rancho Dominguez, CA.

Administrative Assistant & Accountant, July 1989 to November 1989 Assist the President & General Manager with numerous functions; including by retaining cash and payment books of various payroll accounts and also processing monthly statements. National Pacific Mortgage Corporations, Cerritos, CA. Underwriting Secretary and Receptionist, September 1986 to February 1988 Assist the Vice President and approximately (7) seven Underwriters with various duties. Support priority Conventional, FHA, VA loans; type, file, input computer data. Responsibilities were to screen calls and assist customers as needed.

Crocker National Bank, Los Angeles, CA.

Branch Secretary & New Accounts Representative II & Bookkeeper, May 1984 to May 1986 Report directly to Assistant Vice President & Branch Manager. Responsibilities were to assist customers when opening and closing various accounts; such as checking, savings and certificate deposits. Assist in cross-selling, prime-line, equity, home & personal loan accounts. Processed and verified checks, deposits, closing and re-opening customer accounts, process overdrawn account balances, typing customer advice slips, encoding both debit and credit tickets. Assist with typing, filing, processing mail & retaining the Employees Record of confidentiality. Commonwealth Bank, Carson, CA.

Secretary to Accounts Receivable & Leasing Department, April 1983 to January 1984 Report directly to the Vice President of the Account Receivable & Leasing Department. Responsibilities were typing reports and billing processes. Maintain records and assist staff with typing reports and billing processes, filing & mail distribution for the department. Petrie Clothing, Del Amo Mall, Torrance, CA.

Retail /Sales, March 1981 to April 1983

Responsibilities were to assist customers with their purchases, process credit cards/check payments, etc. Assist with unloading and stocking new shipment. Continue to monitor the store to help prevent shoplifters from stealing merchandise. EDUCATION:

Nathaniel Narbonne High School, Harbor City, CA. (Studied Music/English) – June 1981 Harbor College, Harbor City, CA. (Studied-Music/English) – August 1981 The Sawyer School of Business, Westwood, CA. (Studied-Business Administration) - September 1982

SKILLS:

Typing: 65 WPM Citrix

Microsoft Word Microsoft Outlook

10-Key Calculator by Touch Microsoft Excel

PowerPoint Copier Machines (All types)

IBM-CRT C-Itoh Mini Computer/Ampex 210 Plus

WordPerfect 6.1 Super-Micro Computer

Macintosh MITA 12C-313Z

MacDraw IBM-PC Word Processor

Perkin-Elmer 650 Word Processor IBM or Adler SE 100-5XL ACTIVITIES:

Gospel Song Writer & Music Producer @ Smith Entertainment, Inc. Poet - International Society of Poets Organization Writer - 1st Children’s Christian Book (In progress) Enjoy playing softball, tennis & parasailing, watching football & basketball Love to travel & meeting new people

Volunteer & Member w/ (C.H.A.I.N.) Compassionate Hands Assisting Interim Needs, Inc.

REFERENCES:

Angela Burrs Email: adyu5i@r.postjobfree.com

Herbalist Cell: 678-***-****

Lynn Parker-Osborn Email: adyu5i@r.postjobfree.com

ExpressJet/ASA, Inc. Cell: 404-***-****

Terrie D. Williams Email: adyu5i@r.postjobfree.com

Raytheon Aerospace Cell: 310-***-****

SALARY REQUIREMENTS: Negotiable



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