Objective:
Position where my engineering mind, AutoCAD/Drafting education, along my Customer Service skills can be fully utilized working in a team environment. Open to travel and interaction with customers.
Education:
Drafting Technology Associates Degree, Berks Technical Institute, Wyomissing, PA
AutoCAD - both 2D and 3D & Inventor
Graphic Design Associates Degree, Berks Technical Institute, Wyomissing, PA
Photoshop, In Design, Illustrator and Microsoft Office
Work Experience:
Zek’s Compressed air solutions/Ingersoll Rand: Designer March 6th 2023- July 21 2023
Engineering document updates for mechanical equipment
3D CAD engineering – Solid Edge, AutoCAD
Product development
ERP System- updating BOM and product info
Baillie Fabricating and Welding:Designer/Engineering. Oct 4 2021- April 5 2022
Project Management
3D CAD and engineering for medical and other equipment
Develop shop orders and work plans
Work with customers on custom applications
Order entry along with follow up/sales - QuickBooks
Material Ordering for specific job applications
Harrington Hoist & Cranes: Technical Estimator, Manheim PA, Aug 2015 to Nov 2020
Project Management – with product vendors and sales team
Customer service to distributors in the crane industry
Technical quotes on verity of products
Process orders and keep up with daily technical request
Using estimate and order management software –ERP – JD Edwards
Lean manufacturing with continuous improvement
Spanco Cranes: Technical Estimator, Morgantown PA, Nov 2012 to Aug 2015
Project Management – with product vendors and sales team
Customer service to distributors in the crane industry
Utilize crane configurator and technical literature to produce quotes
Process orders and keep up with daily technical request
AutoCAD use for custom system proposals
Using estimate and order management software –ERP –M2M
Lowes: Plumbing Specialist, Sinking Spring, PA, November 2004 to 2015
Building supply quotes for Millwork, Doors/Windows/Plumbing
Extensive knowledge of commercial door, frame, and hardware industry
Responsible for a variety of customer service issues including:
communicating with vendors / daily order updates
Complex designs and problem solving for customers
Using estimate and order management software –ERP
Skill Sets:
Home remodeling including:
Plumbing
Drywall
Electrical
Construction
LED lighting
Flooring
Cabinet and furniture design
Art:
Leather work
Sewing - ( Elaborate Ren Faire clothing)
Woodworking
Technical:
Electronics / fixing / building
Computer building / IT
3D Mechanical software
References:
Justin Rineer:
Harrington Customer service manager
Harrington 800-***-****
adyu3t@r.postjobfree.com
Ken Tarazoff:
Harrington South Holland
Plant Manager
adyu3t@r.postjobfree.com
Phone: 708-***-**** Ext. 561
Cell:708-***-****
Lynn Heck
Lowe’s in Sinking Spring
Former Department Manager