Vanessa Nedd-Mitchell

Phoenix, Arizona

480-***-**** Email: adyu35@r.postjobfree.com

CORE COMPENTENTCIES

Over 24 years of experience providing Administrative/Operational Support in Executive Administration

Fluent in Spanish, English, Dutch, and Portuguese

Advanced in MS Word, Excel, Outlook, Powerpoint, Sharepoint

EDUCATION

Sacred Heart University Fairfield, CT

•Bachelor of Science in Business 1995

•Associate of Science in Paralegal Studies 1995

EXPERIENCE

New Birth Preschool Phoenix, AZ Jan 23, 2023 – Present

Part-time

Assistant Teacher/Administrative support

•Assist with the daily childhood development of children between the ages of two and three.

•Assist with the cognitive skills of the children.

•Observe children for development problems and other concerns – and pass the information on to the lead supervisor.

•Support the teachers with preferred classroom management and discipline.

•Assist the owner and lead supervisor with any administrative duties to ensure a smooth transition for children and operational stability when needed.

Kimins Contracting Corporation Tampa, FL Jan 7, 2019 – Mar 21, 2019

Temporary to Permanent

Executive Assistant/Human Resources Assistant

•Assisted the Human Resources/Office Manager with all day-to-day responsibilities, pertaining to employee relations matters specifically a complete and accurate onboarding process of new employees.

•Worked closely with the Founding Owner/CEO of Kimins Contracting Corporation through managing the CEO and wife’s daily schedule between New York and Tampa Florida

•Managed all CEO’s financial requirements such as: purchases, flight arrangements, accounts payables and receivables.

•Managed CEO and wife’s emails and event schedules.

•Answered all incoming and outgoing calls – business and personal.

Sears (Via AppleOne Staffing) Tampa, FL Feb 2, 2018 – Dec 18, 2018

Temporary to Permanent

District Administrator/ Permitting

•Work closely with the 3 project coordinators, the District Operations Manager and District Sales Manager to compile all permit packets in Sharepoint to be submitted to all counties and or municipalities for approval and any discrepancies, and ensure all permits are up to date.

•Liaison in our Tampa office for our clients and 13 sales representatives to answer any questions and concerns.

V12DATA (Via Apple One Staffing) Tampa, FL Jan 8, 2018 – Jan 31, 2018

Temporary

Administrative Assistant I

•Assisted the Human Resources/Office Manager with all day-to-day responsibilities, pertaining to employee relations matters specifically the onboarding process of new employees.

•Updated department and corporate phone extension lists.

•Answered all incoming calls pertaining to corporate and local matters, technical support and human resources matters.

Dennis Realty (Via AppleOne Staffing) Tampa, FL Nov 28, 2017 – Dec 29, 2017

Part-Time Temporary

Administrative Assistant I

•Answered all incoming calls to direct these to the appropriate person, realtors, and staff.

•Updated MFRMLS Listings for closings, potential sales, and pending closing. Processed and mailed all post cards to various clients and neighboring communities.

•Worked closely with the Sales Manager/Realtor with all daily administrative duties.

Harper Limbach (Via Integrity Staffing) Tampa, FL June 2016 – July 2016

Temporary

Administrative Assistant/AR

•Updated daily reports and notes in Viewpoint to contact customers to resolve payment of invoices.

•Prepared daily forecast reports mainly in excel, using, formulas, charts and pivottables to summarize results for our department manager.

•Work closely with the office manager and payroll coordinator to process payroll bi-weekly.

•Communicate with Spanish speaking employees as needed to furnish them with all information needed.

Epiq Systems (Via Adecco Staffing) Tampa, FL May 2016 – June 2016

Temporary

Analyst/Translation Agent

•Communicated with Dutch, Hispanic, and other clients via Sharepoint database to verify and assist in rectifying their legal claims.

•Updated and processed all claimant information in our Claims Matrix database.

•Resolved all escalations for the clients.

Health Insurance (Via Innovations Integrity Staffing) Tampa, FL Sep 2015 – May 2016

Licensing Support Analyst/ Human Resource Assistant

•Updated all health insurance agent license renewals in our HII database. Verified and processed all new health insurance agent licenses for each state in various applications. Prepared documentation for insurance agents’ inquiries.

•Participated in projects to assist with identifying customer related trends with excel formula calculations, creating charts and pivot tables to identify high and low market trends.

•Maintained confidential employee personnel files, recruitment files, I-9s and hourly records.

•Work closely with the human resources director in the recruitment and benefits process.

De Palm Tour Aruba Dec 2013 – Nov 2014

Administrative Assistant - Destination Management

•Worked with the Account Executive daily to process all incoming groups from the United States of America and Latin America. Organized each group’s arrival from the airport to the hotels including their departure from the hotel to the airport. Completed and tracked the groups’ itinerary; composed and updated all the daily activities for each group.

•Performed background checks for all potential temporary and part-time employees; hired and assigned all part-time employees to specific assignments.

Conexion Recruiting Agency Aruba Nov 2012 – May 2013

Administrative/Human Resources

•Assisted the office manager with the by-weekly payroll process in ADP and Quickbooks for 93 employees.

•Conducted Business Reference Checks for candidates in the hiring stage. Maintained all client and employee files through frequent updates including work permits.

•Prepared and posted all requisitions in the newspaper and other media outlets.

•Paid invoices by verifying transaction information. Identified delinquent accounts and insufficient payments. Prepared financial reports by collecting, analyzing, and summarizing account information and trends; maintained accounting ledgers by posting account transactions.

FRASA International Trading Aruba June 2012 – Oct 2012

Assistant Food Service Manager

•Conducted and organized daily inspections of food service.

•Reviewed and checked all assigned areas frequently for contractual compliance and efficiency of delivery of services to clients; ensured quality of production and food procurement (acquiring) requirements through international purchasing and shipping.

•Provided and ensured that our 7customer service agents and warehouse department employees provided quality phone and in person customer service efficiently and professionally.

Amsterdam Manor Beach Resort Aruba Aug 2011 – Apr 2012

Quality Assurance Coordinator

•Identified critical control points and preventive measures. Monitored procedures; corrective actions; and verification procedures; monitored inventories and quality control.

•Assisted with the quality process of the EarthCheck project by measuring production, documenting evidence. Determined operational and performance qualifications of phone and in person customer service of our staff and myself, including training.

•Assisted the operations manager with the overall administration of the hotel including hiring and firing of employees. Monitored and tracked the background check progress for potential new hires, as well as confirm start date. Maintained all client and employee files through frequent updates including permits.

•Obtained revenue by verifying all transaction information. Resolved account discrepancies by investigating documentation, issuing stop payments, payments, or adjustments. Secured financial database backups.

General Air Services, N.V. Aruba Apr 2011 – July 2011

Human Resources Assistant

•Monitored and tracked the background check progress for potential new hires, as well as confirm start date. Summarized attendance, tardiness, under-time and over-time, absences, and preparations of final timekeeping reports for the by-weekly payroll process for Payroll Pro. Assisted in the overall administration of the timekeeping; maintained proficient quality customer service of all airlines via phone and personal.

Zissles International Entertainment, N.V. Aruba Sep 2009 – Dec 2010

Office/Group Sales Manager

•Created and implemented marketing strategies such as local advertising in the daily papers, flyers, brochures, and newsletters.

•Oversaw the planning and execution of logistics for meetings and special events. Managed facility selection, contract negotiations, and newsletters. Assisted with event planning, including large evening performances setups, the company with events of 50 – 100 guests. Hands on supervision of all events from start to finish. Distributed press releases to various local media.

Clear View Veterinary Solutions Scottsdale, AZ Apr 2008 – Oct 2008

Executive Administrative Assistant

•Prepared cash flow and break-even analysis.

•Planned events, including doctor seminar setups, assisting the COO and CFO with events of 50 – 150 doctors and clients.

•Created special projects as requested by members of the executive management team by completing research. Reviewed and interpreted contracts/lease agreements. Created, maintained, and analyzed a variety of tracking reports using Excel spreadsheets.

Arizona Association of REALTORS® Phoenix, AZ Apr 2004 – Apr 2008

Administrative Assistant

•Coordinated all support materials for Industry Issues Key Result Area activities and programs.

•Coordinated the National Association of Realtors Organizational Criteria Requirements, and Certification program.

•Worked closely with the CEO preparing annual budget of Industry Issues Key Result Area for assessment.

•Coordinated organizational events, annual meetings, annual realtor training, social events, team building, and conferences.

•Supervised and managed support staff of up to 50 members.

TechnoServe, Inc. Norwalk, CT Aug 1996 – Feb 2004

Administrative Services Coordinator/Human Resource Coordinator

•Managed operations of donor gift processing. Managed donor/prospective and research. Prepared appeal letters to donors.

•Assisted the marketing director and donor relations manager with planning of logistics for meetings and special events of 50 – 250 guests within the United States, Africa, and Latin America. Organized company events, social events, team building, private parties, and celebrations. Assisted with domestic and international recruitment, placing advertisements, preliminary review of resumes, arranging interviews and coordinating internal meetings. Assisted the Director of Human Resources with new hires, employment documentation, and orientation processes, including pre-screening unsolicited resumes and written replies. Coordinated domestic and international employee relocation.

•Assisted the Director of Human Resources with the by-weekly payroll process in Payroll Pro.

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