OBJECTIVE
Reliable individual with customer service and valuable technical experience. Organized, detail oriented and motivated to improve my quality of work and expand my knowledge. I am looking for a challenging and complex position, where I can use my experience and fast learning ability to support a team objective.
EDUCATION
B.S in Sociology Graduation Date:
Minor in Biology December 2018
GPA 2.85
EXPERIENCE
Metropolitan Interpreters and Translators San Antonio, Texas
Spanish Analytic Linguist (40 hours/ week) 09/2020- Present
Handle classified information.
Assist/update DEA agent during real time calls.
Monitor: Listen to or read Spanish language communications to perform immediate verbal summaries.
Transcribe: Review audio/video material and write/transcribe information with a superb degree of accuracy and expression.
Translate: Accurately translate a wide variety of complex material from Spanish into Standard English.
Evaluate: Objectively evaluate information and make sound judgements on changing situations.
Summarize: Provide verbal and written summaries of day-to -day communications across all levels of the Spanish language, including complex and/or highly idiomatic speech, slang, and colloquial expressions.
MVM Inc. San Antonio, Texas
Spanish Analytic Linguist (40 Hours/ Week) 10/2019 – 09/2020
Handle classified information.
Assist/update DEA agent during real time calls.
Monitor: Listen to or read Spanish language communications to perform immediate verbal summaries.
Transcribe: Review audio/video material and write/transcribe information with a superb degree of accuracy and expression.
Translate: Accurately translate a wide variety of complex material from Spanish into Standard English.
Evaluate: Objectively evaluate information and make sound judgements on changing situations.
Summarize: Provide verbal and written summaries of day-to -day communications across all levels of the Spanish language, including complex and/or highly idiomatic speech, slang, and colloquial expressions.
Hyatt Hill Country Resort San Antonio, Texas
Operator (40 Hours/ Week) 05/2016 to 08/2018
Assisted customers and transferred telephone calls to departments and stores in a professional and timely manner.
Worked as a team player in a dynamic and fast paced environment.
Recorded incoming packages, mail, or faxes and promptly notified guests.
Followed up on calls from inn guests (for requests of housekeeping or restaurant services).
Received and transmitted telephone messages.
CDC San Antonio, Texas
Care Taker (20 Hours/ Week) 11/2014 to 05/2016
Caretake for disabled child.
Laid out medication and instructions to ensure proper dosages.
Managed patient’s schedule and drove him to all his appointments.
Towne Park San Antonio, Texas
Valet (20 Hours/Week) 06/2015 to 01/2016
Maintained perfect driving record.
Responded effectively to guest inquiries.
Ensured guest property was secure.
Laz Parking San Antonio, Texas
Cashier (20 Hours/Week) 10/2014 to 06/2015
Handled cash ($5,000 +)
Directed traffic flow.
Performed cash handling tasks, such as making change, balancing and recording cash drawer
Greeted customers in a pleasant and welcoming manner.
U.S Army Fort Carson, Colorado
Automated Logistical Specialist (40+ Hours/ Week) 06/2010 to 03/2014
Maintained and managed battalion inventory.
Worked with external customers.
Ordered, picked up, tracked and logged parts from warehouse.
Responsible for tracking and reporting on inventory items valued over $3 million.
Generated new storage handling methods to increase proficiency.
Created and maintain stock records and other documents such as inventory, material control, accounting, and supply reports.
Bill Millers San Antonio, Texas
Cashier (40 Hours/ Week) 05/2008 to 06/2010
Offered exceptional customer service to differentiate and promote the company brand.
Checked out customers and maintained a friendly and professional demeanor at all times.
Stocked shelves near register in between orders.
Responsible for register bank and all money, charges and comps collected during my shift.
SKILLS
Public Trust clearance
Transcription
Intelligence Analyst
Strong computer skills (Microsoft Word, Excel)
Ability to communicate
Detail oriented
Time management
Dependable and punctual