Security manager
Resume:
DOSHAINE REID
Franklyn town,
Kingston, Jamaica
adyu1q@r.postjobfree.com
Director General
Jamaica Civil Aviation Authority
Kingston 10
Dear Sir/Madam:
Please accept my application for the position of Security Manager at your successful organization. I am confident that I am a strong candidate for this position, given my professional employment record and academic background.
I am a qualified training consultant. I am certified by Heart Trust/NTA Vocational Training Development Institute, a Qualified Supervisor, and a Project Manager certified by the University of the West Indies Open Campus. I am a final-year university student at The University of the Commonwealth Caribbean pursuing a bachelor's degree in Criminal Justice and Criminology. I also have a Human Resource Management certification from the University of the Commonwealth Caribbean. I am the vice president of the Criminology and criminal justice student association. I bring relevant expertise to my field of work.
Currently employed with Quest Security Limited, I offer dedicated and high-quality service to manage over 300 Quest Security officers operating in Kingston Wharves Limited. Security of the ports and vessels coming into the island. Deploying security officer to the port manning entrance and exits for the Kingston Wharves port. I am also a registered (PSRA) Private Security Regulation Authority license security trainer. I provide security training for individuals island-wide.
Please expect my ability to communicate well with the chain of command and work effectively with the team. I am a fast learner with good judgment, and I am proactive in seeking workable alternatives to address challenging situations. I operate a reliable vehicle. I'm looking forward to an employment interview to explore how best I can contribute to your organization.
Sincerely,
Doshaine Reid
DOSHAINE REID
2 Franklyn Avenue,
Franklyn town,
Kingston, Jamaica
adyu1q@r.postjobfree.com
Qualification Summary:
Experienced administrative assistant with an all-natural capacity to prioritize and multi-task in the office environment. A consistent top performer can work overtime and weekends to meet deadlines and provide accurate and detailed administrative support to senior leaders.
Professional Work Experience:
Zone Operation Manager at Quest Security Limited (June 2, 2023 - Present)
Security Trainer (November 29, 2021 - Present)
Monitoring officer at the National Water Commission (June 1, 2021 - June 2, 2023)
King Alarm Systems/ Canada Diplomatic Security (February 19, 2016 - May 28, 2021)
King Alarm Systems/ Static Security Operation Supervisor at UTECH (March 6, 2019 - August 2015)
King Alarm System Static (October 2015)
Alpha Security Service (July 2015- October 2015)
Zone Operation Manager at Quest Security Limited
I serve as a Zone operation manager. I searched for and employed talented security officers to carry out effective security operations. I direct and instruct the guard force operation of over three hundred employees including Zone Chiefs, Supervisors, Admin Officers, Duty Officers, Canine Officers, Armed and Unarmed Officers. Security to Deploying security officer to the port manning entrance and exits for Kingston Wharves Limited. Conduct assessments for new accounts, disciplinarians for the guard force, and critical thinking. I administer the quality assurance system through inspections and personnel reporting. Apply a quality control method by visiting location accounts day and night. Communicates with officers to ensure quality control is applied.
Monitoring Officer, National Water Commission
Managing all security systems and monitoring all CCTV cameras for all the National Water Commission offices, plants, dams, and Reservoirs Island wide. Cut video footage, investigate, and conduct an analysis of the CCTV footage to verify and provide accurate coverage of suspects and witnesses to the incident. Track and monitor over 400 vehicles Island wide for the National Water Commission using GPS. Write a monthly report to the head of the department, issues directives, and executes enforcement actions where breaches and offenses occur, perform special operations and undercover operations in keeping with the Director, Enforcement, and Monitoring demands, prepare monthly reports; on-site visits, surveillance, compliance activities, and special functions, prepares statements and reports for case files to support the prosecution of cases in court.
Assistant Operations Supervisor, High Commission of Canada
Direct the operation of several armed and unarmed guard forces providing security for the Canadian High Commission's property and personnel. I serve as a junior liaison with the assistant operation manager of the diplomatic mission on security issues. Administrate the quality assurance system through inspections and personnel reporting.
Vice-president at CCJSA- Criminology and Criminal Justice Student Association
In the absence of the President, I will preside over meetings. Planned, coordinate, and recruit committees to manage a series of conferences and programs. Coordinate programs with the President and the executive committee. Research and highlight information on crime problems for broadcasting. Provides or coordinates information on upcoming events to the secretary for inclusion in the meeting notices and broadcast list.
Operation Senior Supervisor Intern at UTECH
Instruct and direct the operation of several supervisors and unarmed guard forces providing security for the University of Technology school campus and residents, carrying out effective security strategy and planning such as access control and patrolling to eliminate theft and unauthorized person. Commence inspection of officers before taking up duty, understudying to administer the quality assurance system through inspections and personnel reporting.
Zone Manager Intern at King Alarm
I serve as a recruiting officer. I searched for and employed talented security officers to carry out effective security operations. I direct and instruct the guard force operation of over a hundred Zone Chiefs, Supervisors, Duty Officers, and Armed and Unarmed Officers. Security services for residents and commercial organizations in Kingston and St. Andrew. Conduct assessments for new accounts, disciplinarians for the guard force, and critical thinking. I was understudying to administer the quality assurance system through inspections and personnel reporting. Apply a quality control method by visiting location accounts day and night. Communicates with officers to ensure quality control is applied.
Zone Operation Manager at Quest Security Limited (June 2, 2023 - Present)
Key Responsibilities:
●Ensuring that the location vehicles are gas-ed up twice a week.
●Ensuring that the shift is covered at ALL times.
●Sign the coverage sheet to confirm the data that should be uploaded to Sal and Quest.
●Ensuring that the shift is uploaded every day at noon.
●Ensuring that the roster is in the eTime system for a month. Roster should be inputted by the 28th of each month.
●Conduct a key audit and submit a weekly report of the same.
●Conduct a lock audit and submit a weekly report of the same.
●Ensuring that the coverage update is written on the board at all times. This includes the number of shortage, doubles, triples, vessel coverage, banned officers, etc.
●Ensuring that the biometric system, Whatsapp group, and the masterlist are being used as instructed.
●Submit a daily log of activities for each shift everyday.
●Submit a weekly report of activities that occurred at both the port and external locations.
●Assigned to the desk and one to the Supervisor. No CAT phones should be taken home unless authorized.
●Ensure all posts on the port and external locations are assigned a radio. All Security Officers MUST communicate through the radio.
Monitoring Officer, National Water Commission (May 31, 2021, to June 2, 2023)
Key Responsibilities:
●Monitoring all intrusion detection, surveillance, and vehicle tracking systems and/or
●Software being used by the Security Department.
●Ensuring that the vehicle tracking or surveillance systems are in good working conditions and reporting any aspect of malfunction to the service providers for timely repair
●Ensuring timely and live monitoring of the vehicle tracking or surveillance systems to detect and capture any physical operational violations for immediate action
●Communicating to the appropriate manager/supervisor in cases of infringements and logging the information in a register and request reports as it relates to suspected infractions.
●Conducting analysis of register to enable identification of repeat violators
●Investigating and timely submission of reports on incidents
●Analyzing reports for unusual occurrences.
●Assist with strict compliance of NWC Motor Vehicle Policy by all employees
●Assist with and responding to emergency situations.
●Liaising with, Supervisors, management, and external provider of security & vehicle tracking services.
●Providing efficient support and training to users of all Security Vehicles and Tracking software as necessary
●Attending and participating in meetings to provide inputs, identify challenges and define planned activities;
●Drafting monthly/weekly vehicle tracking reports and other ad hoc reports as requested;
●Maintaining an inventory of all electronic equipment held by the Security Department
●Making recommendations for potential improvements to the Vehicle Tracking, intrusion detection, and other surveillance systems.
●Establishing parameters for all NWC vehicles.
●Monitoring driver behavior to ensure that drivers are behaving responsibly while operating The Commission’s vehicles.
●Monitoring fuel usage using vehicle tracking software and reporting unusual consumption spikes.
●Ensuring that persons responsible for inputting fuel data used by each vehicle comply with their obligations.
●Ensuring timely responses and resolution to inquiries, complaints, and concerns.
●Monitoring situations where there is unauthorized use of or theft of any NWC Vehicles or property.
●Maintaining the integrity of the system by setting software authority levels for employees as required.
●Provide and/or present evidence of infractions in relation to electronic security and tracking systems.
●Assist with the Production of identification cards for joggers and employees, if applicable
●Perform other related tasks as required.
King Alarm Systems/Canadian Diplomatic Security (February 18, 2016, to May 28, 2021)
Key Responsibilities:
●Scheduling
●X-Ray scans
●Mobile Supervisor
●Arm Response team
●Interact with clients
●Dispatch officers on locations
●Keep unauthorized visitors off the premises.
●Access control who or what comes on the premise or goes off the premise
●Patrolling Canadian Embassy location to ensure diplomat's safety
●Keep records of what is on the premises.
●Communicate to the central base using the portable radio.
●Communicate with the clients on the premise
●Monitor CCTV
●Responds quickly to emergency medical attention
●Provide safety checks for hazards and eliminate them
●Search and scan visitors and vehicles for weapons or bombs
●Secure all Canadian diplomats and their families
●Handle Bomb threats and terrorist threats
●Handle large groups of visitors at functions/events held by Canadian diplomatic members.
●Writing reports of incidents on Canadian diplomatic members’ premises
●Inspection of officers before taking duty
Alpha Security Service (July 2015- October 2015)
Key Responsibilities:
●Search and Scan workers, visitors, and vehicles
●Give directions and information.
●Handle large groups of visitors
●Open and close the business place.
●Access control
●Patrolling on a regular basis
●Monitoring the Response system
●Keeping records of what is on the premise
●Providing safety checks for hazards and eliminating them
National Development Foundation of Jamaica (2011-2013)
Key Responsibilities:
●Data entry
●Customer service
●Receptionist
●Preparing documents for the classroom
●Advertisement
●Filing documents
●Invigilate candidates during exams
●Organize classroom for class
●Email teachers and students information
●Troubleshooting computer system
Education
●(September 2020 to Present)
●Heart Trust/NTA Vocational Training Development Institute (February 9 to 28, 2021)
●University of the Commonwealth Caribbean (October 2019 to December 2019)
●University of the West Indies Open Campus ( May to Aug. 2018 and Sept. to Dec. 2018)
●Youth Opportunities Unlimited (Y.O.U) Employability Enhancement Programmed (June 2011 to August 2011)
●Donald Quarrie High School (September 2005 to June 2010)
Qualifications: Date:
Criminal Justice and Criminology BSc. Pursuing September 6, 2020
Heart Trust/NTA VTDI train the trainer Certificate February 25, 2021
PSRA License Trainer November 29, 2020
Human Resource Management Credit. December 2, 2019
Firearm Permit October 8, 2019
Customer service. Certificate March 19, 2019
Project Management Credit February 1, 2019
Supervisory Management Credit July 10, 2018
Human Rights Certificate. May 1, 2018
Fire Warden Certificate March 30, 2018
Combat Certificate September 30, 2017
First Aid and CPR Certificate September 15, 2017
Driver's License General March 29, 2017
Security Management Certificate October 29, 2015
Computer Essentials Credit. August 9, 2011
Computer Mechanics Pass. August 9, 2011
Achievements and Awards
●Certificate for Dedication and Professionalism signed by the High Commissioner of Canada.
●First Runner up Security officer of the Month May 2020, Canadian high Commission /King Alarm Systems Limited.
●First place runner-up Security Officer of the Year 2019, Canadian High Commission /King Alarm Systems Limited
●First Runner up Security Officer of the Month for February 2019, Canadian High Commission /King Alarm Systems Limited.
●Heroic Award for the year 2018, Canadian High Commission /King Alarm Systems Limited.
●First Runner up Security officer of the Month for January 2018, Canadian high Commission /King Alarm Systems Limited.
●First Runner up Security officer of the Month for February 2017, Canadian high Commission /King Alarm Systems Limited.
Training:
●Human Resource Management
●Firearm shooting (9mm pistols, point 38 revolvers, and 12 gauge shotgun)
●Project Management
●Supervisor Management
●Human Rights
●Fire Warden and Identifying fire Hazards
●First aid and CPR
●Combat use of force
●Security management
●Data Management
●PC maintenance
●Computer essential
●Customer service
●Training Sessions Planning
●Foundations of Teaching and Learning
●Deliver Training Sessions
●Conduct learning needs assessment
●Field and In-Class Practicum
●Training Security officer
Technical Skills:
●Communication and Counselling
●Conducting Assessment
●Quality Assurance
●Quality Control
●Leadership
●Diplomacy
●People Management
●Diagnosing problems and proposing Solutions
●Recruitment Selection and Orientation
●Performance Management
●Talent Management
●Organizations Strategy
●Strategic Human Resources Management
●Managing Conflicts
●Employee Motivations and Building Higher Morale
●Training and Development
●Job Analysis
●Knowledge of Microsoft Office (Works, Excel, and PowerPoint)
●Security management
Qualities
Conscientiousness, Confidence, Empathy, Inspire Others, Decision-Making Capabilities, Accountability, Awareness, Good Communicator, Commitment and Passion, Delegation and Empowerment, Creativity and innovation, Honesty, and Integrity.
Qualities that help me achieve my goals:
I am a career-driven, hardworking, ambitious, keen, detailed, flexible, and respectful person. I consistently display self-control, self-confidence, practical communication skills, time management, leadership, honesty, teamwork, creativity, and critical thinking.
Interests and Hobbies:
I am a very keen sportsperson (mainly playing football with our Employer team).
I remain informed of world events and local news by monitoring various news providers online.
Professional References
Mr. Colin Latham Mr. Jack Yuja
Assistant Operation Manager Global Affairs Canada
King Alarm System Ottawa, Canada
1 Caledonia avenue adyu1q@r.postjobfree.com
Kingston 5, Jamaica
adyu1q@r.postjobfree.com
Mr. Lornezo Reid Ms. Nichola Panton,
Ministry of Finance Justice of the Peace
30 National heroes Cir, 25 Watson Avenue
Kingston Kingston 5
876-***-**** 876-***-**** / 876-***-****
adyu1q@r.postjobfree.com,
adyu1q@r.postjobfree.com
Email: adyu1q@r.postjobfree.com
Mr. Paul Fraser Major Dean Robinson
Security Manager Assistant Vice President of Security
National Water Commission National Water Commission
5 Marescaux Road 24-48 Barbados Avenue,
Kingston 5 New Kingston
876-***-**** 876-***-**** (office)
adyu1q@r.postjobfree.com 876-***-**** (mobile)
adyu1q@r.postjobfree.com
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