Human Resources General Manager

SHARON FOTHERGILL

Sylvania, Ga. 407-***-**** ********.******@*****.*** https://www.linkedin.com/in/sharon-fothergill PROFESSIONAL WORK EXPERIENCE

Monarc at Met-Realty Operations/Baron Miami, FL

SENIOR COMMUNITY MANAGER December 2019 – December 2022 Stabilized 462 unit hi-rise community shared public garage. Partnered with team members to drive growth, achieve higher resident retention rates and creating great resident experiences.

• Improved year to date renewal percentage by 40% in 2022 compared to 2021.

• Increased Net Operating Income in Q2 of 2022 by 5% compared to Q2 2021.

• Maintained 96% occupancy in Q3 2021.

• Recruited, interviewed and hired and successfully developed and managed 9 team members.

• Spearheaded and successfully rolled out the regions’ Standard Operating Procedures for the concierge and leasing teams.

• Partnered with the HOA Manager to ensure all areas of the property are kept in pristine condition.

• Recommend and direct modifications and maintenance of property.

• Oversee performance of all service contractors engaged to perform services at properties.

• Perform annual service contractor review, prepare bid specifications and solicit competitive bids.

• Negotiate contracts for various services and vendors to achieve best value. Mill Creek Residential Boca Raton, FL

GENERAL MANAGER November 2012 − November 2019

Managed 5 luxury properties and participated in the Manager Trainee Committee to successfully develop new staff, including managers. Partnered with Developers, Project Managers, Interior Designers, Attorneys and Brokers to bring new construction properties online, lease them up and help facilitate the sale of the properties.

• Hired, trained, and promoted over 40 staff members for all properties.

• Facilitated property sales while bringing online new properties.

• Awarded Manager of the Year in the South Florida Region in 2018.

• Successfully completed a lease-up in 7 months in 2019.

• Lead a team on a project to create SOPs for the company to lead to its sale.

• Worked with the in-house marketing team to create floorplans, property themes and promotions for each lease-up.

ZRS Management Dallas, TX

PROPERTY MANAGER 2008 − 2012

Stabilized 196 unit hi-rise community. Oversaw multi-million-dollar capital expenditure projects while maintaining 90+ occupancy.

• Collaborated with construction, marketing department and the Vice President to improve occupancy and the property marketing in the Uptown area

• Achieved budgeted goals on a quarterly basis by implementing continuous training and follow up for the team.

• Increased resident retention by being visible and available to all residents and the team. EDUCATION

B.S.B.M. Business Management/Human Resources

University of Central Florida - Orlando, Florida

University of Phoenix - Maitland, Florida

TECHNICAL SKILLS

Yardi I Onesite I Entrata I Rent Café I Snappt I Guarantors Program I Excel I Word I Outlook I Power Point

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