Customer Service Business Development
Resume:
Rosangela
Delahoz
bellanira**hotm
ail.com
New York, NY
10001
SUMMARY
Focused Administrator committed to maintaining productive and quality-
driven environment. Collaborative and versatile professional with expertise
in employee relations, strategic planning and report preparation. Skilled at
easily transcending cultural differences.
SKILLS
« Operations Management « Customer Service
« Business Development * Strategic Planning
« Project Management «Decision-Making
EXPERIENCE
Group Administrator
Reading, PA
Amazing KIDZ Daycare/ Aug 2021 to Jul 2023
« Answered telephones to take messages or redirect calls to
appropriate colleagues.
« Checked office stock to determine supply levels and maintain
inventory.
« Improved office organization by developing filing system and
customer database protocols.
« Followed up with customer accounts to resolve unpaid or past due
accounts.
« Monitored payroll, credit card purchases and invoicing to prevent
financial errors.
« Researched and developed administrative policies, procedures and
guidelines to facilitate operations.
Teacher Assistant
Reading, PA
Fantastic kydz child care center/Jan 2016 to Jul 2023
« Asateacher assitant my responsibilities was to make sure the kids
get their homework done before they go home. As a teacher assitant
my duty during the day was always to make sure the kids were good,
always make sure they state in their area, make sure they dont get
hurt.
« Maintained safe, educational environment for students during
learning and free play time.
« — Interacted positively with children to encourage development and
involvement in activities, treating each child with dignity and
respect.
« Assisted teacher with enrichment activities, correcting papers or
supervising classroom to foster positive learning environment
« Worked with students to reinforce learning of material or skill
introduced by teacher.
EDUCATION AND TRAINING
High School Diploma
Muhlenberg High School Jun 2016
Laureldale, PA
Contact this candidate