Karen A. Fleck Fort Lauderdale, FL adyu0e@r.postjobfree.com 412-***-****

Education BS in Industrial Engineering, University of Pittsburgh, 1992

Education Licensed Real Estate Agent, Coldwell Banker, 2023

Work Experience

Licensed Real Estate Agent (VA)

Coldwell Banker

April 2023 – Present

Obtained listing and ratified first sale within 3 weeks of receiving license

Sr. Branch Office Administrator

Edward Jones

July 2021 – Feb 2022

Answer all incoming calls in a short-staffed, extremely fast-paced environment to ensure timely trades and provide accurate data to financial advisor; thus promoting trust and positivity in handling client’s finances

Contract Engineer

HVAC Engineer, Technical Sales Engineer, and Project Management - Pittsburgh, PA

June 2017 to December 2020

Network Engineer

Iron Gate Technology, Inc. - Pittsburgh, PA

April 2010 to April 2017

Designed, staged and installed LAN's/WAN's utilizing (TCP/IP, DHCP, VPN, DNS, Proxy Server, Ethernet, Fiber, Wireless, Routers, Switches, Active Directory, SQL Server, SAN's, Telecom equipment, VoIP, Built computers, Ran cabling

Initiated strategic processes and training for our IT help desk support to ensure a successful and efficient ticketing system

Taught myself Quickbooks Software to make invoicing fully digital, trackable and accurate

Managed the stress of providing emergency on-site support and problem resolution to clients IT network failures to ensure minimal downtime (especially the financial sector)

QC Engineer

DS Water Company - Pittsburgh, PA

March 2008 to January 2010

Spearheaded and created quality control documents to successfully pass the plant-wide SQF 2000 Audit, which was required to stay operational

Calibrated and tested machinery on the plant production floor with gifted tradesmen to provide a safe work environment using best manufacturing processes to protect our team

Research Test Engineer

Cellomics, Inc. - Pittsburgh, PA

January 2001 to March 2002

Applied scientific research methodology toward creating informatics utilizing bio-assay portfolios and experimental protocols to track diseased cells - primarily oncology

Tested and upgraded new software for the ArrayScan High Content Screening Reader for accuracy and efficiency

Process Control Engineer / Network Engineer

Equipment & Controls, Inc. - Pittsburgh, PA

January 1996 to January 2001

Programmed Fisher-Rosemount DCS/PCS utilizing Provox & DeltaV software, in conjuction with ABB PLC's to control machinery and robots that produced goods and services for sale to public

Maximized output and minimized waste for Cabot, Shell Amoco, and Westvaco with data analytics

Spec’d out and assisted in selling Plantwide Management Systems (DCS & IT networks) to Westvaco, staying onsite for 1 month to successfully complete the start-up of their new paper machine

Rolled out a DCS software package, called AMS, and demonstrated and trained clients off-site and on-site

Software Skills

Fisher Rosemount DCS software, DeltaV, Provox, AMS, VAX/VMS, ABB PLC’s, AUTOCad, VISIO, SQL

Server, Windows, MS Office, Google Docs, Quickbooks and other CRM software

Certifications/Licenses

Real Estate Agent (Coldwell Banker) 2023

HACCP Training and Certification 2009

SQF Practitioner (Level 2) Certification 2009

Professional Skills

DATA RESEARCHER

MULTI-TASKER

PROBLEM SOLVER

CRITICAL THINKER

TEAM ORIENTED

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