District Manager Pizza Hut

Jody Mark Mitchum

**** * **** ****** **** Texas *6708

E-Mail: ****.*******@*********.***

OBJECTIVE

To obtain a District Manager position in the Central Texas or the surrounding area with a company that will utilize and challenge both my educational background and extensive managerial experience.

SKILLS

P&L Responsibility, Auditor, Inspector, Marketing, Human Resources, Recognition, Retention, Development of Management Bench, Controlling Cost of Labor and Cost of Sales, Time Management, Budgets, Analysis of Company Reports

EDUCATION

University of North Texas – Denton, Texas

Bachelor of Science – Hotel and Restaurant Management

EMPLOYMENT EXPERIENCE

Southern Multifoods, Inc – District Manager

8/2014 to Current

Manage an area of 6 Taco Bell restaurants located east of the Dallas Metroplex

Excellent results in Steritech Audits every year

Strong financial controls across the Area, surpassing company expectations in budgets and goals.

Customer Service Metrics analysis of reports and making adjustments in area of opportunities

Consistent low turnover as an Area, having the 3rd or 4th lowest turnover % of the

18 Area’s each year

Voted District Manager of the year in the Ft Worth Region in 2020

Whataburger, Inc

6/2013 to 3/2014 – General Manager

Managed a team of 35-40 employees in the day-to-day operations of a restaurant in Arlington Texas

Maintained quality service by establishing and enforcing company standards

Maintained a safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures; complying with health department regulations

Interacted with customers to ensure all inquiries and complaints were handled promptly

Dairy Queen-Smith Dairy Queen

5/2011 to 6/2013 – District Manager

Managed an area of 8 restaurants located east and southeast of Austin

Span covered 175 miles round trip

Oversaw all district programs and directed the work of district personnel to ensure

annual and long-range goals were being met

Reviewed guest feedback reports and provided leadership to the District to improve on the feedback

Ensured all stores were adhering to and following company policies

Visiting individual stores in the District and investigating the performance and operations of each store

Consistently working on development and building bench for future company leaders

Luby’s, Inc

8/2009 to 5/2011– Associate Manager

Managed a team 35-40 employees in the day-to-day operations of a cafeteria

Handled HR matters, including disciplinary write-ups as they occurred

Controlled inventory and labor to meet company standards

Ensured proper operating, cleaning, and preventive maintenance procedures in maintaining building and equipment

July 1991 thru July 2009

YUM! Brands / Pizza Hut, Inc.

02/2006 to 07/2009 – District Manager

Managed an area of 8 restaurants in the southern portion of Dallas

“Opportunity Area”; most stores understaffed, minimal standards in place, negative sales

Achieved “4-Deep” management by mid 2007 in 7 of 8 restaurants

Excellent results in Food Safety inspection scores in 2008 and 2009 (EcoSure)

Excellent results in building bench strength through internal candidates

Significantly reduced customer complaints in all stores through improved Speed of Service and Hospitality

YUM! Brands / Pizza Hut, Inc

02/2005 to 02/2006 – Region Cash Specialist/Sales Leader

Administered financial audits in Dallas and the Ft. Worth Regions

Coordination of sales coaches and sales captains in each area of the Dallas Region to drive results around growing both sales within and outside the restaurant or “2% Sales”.

In 2005 the Dallas Region led entire company (30 Regions) in growing “2% Sales”

Created training manual for RGM’s to use in growing sales in their specific Trade Area’s

YUM! Brands / Pizza Hut, Inc

05/2003 to 02/2005 – Restaurant General Manager (National Cash Specialist position dissolved)

Opened new restaurant in Aug ‘03. Planned Sales each week was $14k. 1st full week $28k

Signed up 8 Elementary schools in Trade Area for “Fundraiser Nights” in ’03 &’04

This resulted in incremental sales of $45,000 during school year’s 2003 and 2004

Received “Cheese Head” Award for restaurant results in fundraiser sales growth

YUM! Brands / Pizza Hut, Inc

02/1997 to 02/2003 – National Cash Specialist/Asset Protection Analyst

Area of responsibility spanned roughly 400 restaurants for Pizza Hut, Taco Bell, KFC, Inc

Performed financial audits in stores selected with cash opportunities, cost of sales outliers, and high AER scores

Over the 6 years in this position, I met with over 50 Area’s performing training classes with AC’s and RGM’s

Trained in 2000 in interviewing/interrogation techniques through John Reid Course

Top leader in company savings - $1 million plus dollars each year 2000, 2001, 2002

Pizza Hut, Inc

07/1991 to 02/1997 – Restaurant General Manager/Assistant Manager

Promoted to RGM within 9 months

Referenced furnished upon request

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