Cara Berman

** ***** ** ******** *******, Communications and Operations experience, as well as open

availability.

Warrior, AL 35180

adytvu@r.postjobfree.com

+1-205-***-****

I am very personable and passionate about ensuring quality service, definitely believe in going above and beyond for every member. I'm a people person, learn quickly, and always show up. I am persistent and passionate in everything I do. Customer Experience is something I take pride in, and if I can make it happen, I respect any request and try to anticipate their needs as well. Memorable and above- average experience and nothing less is all I know, as I am also a bit competitive. My Mathematics Degree and a diverse serving background, office management, catering weddings at Plantation Golf Course, but am great on the phone, computers, and friendly as a hostess or receptionist. Professional and prompt. Lastly, I have been in management for a year, in retail, and Amazon. I'm ready for anything.

ABLE TO START IMMEDIATELY

OPEN AVAILABILITY

AUTHORIZED TO WORK IN THE US FOR ANY EMPLOYER.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Event Staff and Security

S2 Event Security - Birmingham, AL

November 2018 to Present

Seasonal (Game Day)

Communications/Operations Specialist

Shipt Headquarters - Birmimgham, AL

February 2016 to Present

Utilizing email, chat, and phone in communication with members and shoppers, making suggestions for new features, troubleshooting and reporting, monitoring all operations, consistently multitasking, while ensuring orders are accurate and delivered on time. Assistant Manager

Walgreen’s Pharmacy - Cullman, AL

September 2021 to July 2023

My persistent personality along with my detail-oriented nature made me very successful. Pay was not enough.

Amazon Fulfillment Associate

Amazon Warehouse - Bessemer, AL

September 2022 to February 2023

Picker/Packer.

I can start immediately!

Front Store Shift Lead

CVS Pharmacy - Multiple Locations, AL

February 2019 to August 2022

Part-Time was not enough. The guarantee of Full-Time, preferably with the option of benefits is imperative.

Office Clerk

R&M Equipment Rentals, Inc. - Birmingham, AL

October 2018 to January 2019

File Clerk

Branch Office Administrator

Stephen's Pipe and Steel - Hayden, AL

September 2016 to April 2017

Maintaining Office Operations such as invoicing customers, answering/transferring phone calls, tracking shipments, reconciling paperwork, vendor relations, ordering office supplies, accounts payable and receivable, opening and closing the office, bank relations, and all branch communication. Office Assistant

Rogue Communications

January 2015 to May 2015

Responsible for customer service calls, work order dispatching, accounts payable and receivable, invoicing, and filing.

Server

Stardome Comedy Club - Hoover, AL

April 2014 to October 2014

Responsible for server duties, such as greeting and seating guests, serving food and drinks to multiple tables, checkout, and closing procedures.

Hostess

Jim 'N Nick's - Gardendale, AL

July 2006 to October 2009

Shift lead, very loyal, exceptional customer service. Cashier/Trainer

Sonic Drive-In - Gardendale, AL

July 2006 to September 2009

This was my first job. After a year, I was training new employees and they excelled also! I took the opportunity to assist in opening and training at Michigan's first Sonic location. (Kent, MI) Turned in my notice just before graduation and my Summer Semester of college. Education

Bachelor's degree in Atmospheric Science/Mathematics UAH - University of Alabama Huntsville - Huntsville, AL Present

Associates in Science

Wallace State Community College - Hanceville, AL

June 2009 to December 2011

High School Diploma

Hayden High School - Hayden, AL, US

August 1996 to May 2009

Skills

• Microsoft Office (10+ years)

• Medical Terminology (1

year)

• Customer Relations (10+ years)

• MultiLine Phone

System (5 years)

• Mathematics (10+ years)

• Troubleshooting (2 years)

• Receptionist (5 years)

• Customer Service (10+ years)

• Appointment Scheduling (5

years)

• Copier

• Filing

• Mail Clerk

• Data Entry

• Scan

• General Office

• Billing

• Clerical

• Microsoft Word

• Inventory

• Quickbooks (2 years)

• Customer Service Skills

(16 years)

• Microsoft

• Mac OS X

• all Windows platforms.

• Loss prevention

• Accounts receivable

• Payroll

• Emergency management

• Microsoft Outlook

• Office management

• Help desk

• iOS

• Active Directory

• Microsoft Windows Server

• Surveillance

• Android

• Technical support

• Network support

• Operating systems

• Remote access software

• Troubleshooting

Certifications and Licenses

ServSafe Manager Certification

Present

Driver's License

January 2008 to March 2023

#7924614

Assessments

Business math — Proficient

March 2023

Using basic math to solve problems in a business context Full results: Proficient

Work style: Reliability — Proficient

March 2023

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Management & leadership skills: Impact & influence — Proficient March 2023

Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient

Basic computer skills — Proficient

March 2023

Performing basic computer operations and troubleshooting common problems Full results: Proficient

Written communication — Proficient

March 2023

Best practices for writing, including grammar, style, clarity, and brevity Full results: Proficient

Management & leadership skills: Impact & influence — Proficient March 2023

Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient

Work style: Reliability — Proficient

March 2023

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Retail customer service — Proficient

March 2023

Responding to customer situations in a retail setting Full results: Proficient

Customer service — Proficient

March 2023

Identifying and resolving common customer issues

Full results: Proficient

Call center customer service — Proficient

April 2023

Demonstrating customer service skills in a call center setting Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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